IT Systems Analyst

Sentara Health

IT Systems Analyst responsible for application support and optimization in Health & Wellness operations. Collaborates with stakeholders to enhance user experience and efficiency.

Posted 7/21/2026full-timeRemote • Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $61,235 - $102,065 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in application support and optimization, with strong capabilities in SQL-based data analysis, data integration, and project management using tools like Jira. Proven ability to collaborate with cross-functional teams to enhance user experience and operational efficiency in Health & Wellness applications.

Highest-signal resume keywords

SQL QueriesData IntegrationApplication SupportJira Project ManagementHealthcare Informatics

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisFile MappingSystem TestingTroubleshootingSoftware Upgrades

Soft Skills

Analytical SkillsProblem-SolvingCommunication Skills

Tools & Technologies

Jira

Industry Keywords

Health & WellnessPopulation HealthEnterprise Business Applications

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Responsible for the day-to-day support, maintenance, and optimization of software applications that support Health & Wellness operations
Partners with business and technical stakeholders to analyze requirements, troubleshoot application issues, and implement system enhancements that improve efficiency and user experience
Application support, file mapping and data integration activities, SQL-based research and analysis, testing software upgrades and patches, and managing incidents, changes, and service requests
Works closely with cross-functional teams, leveraging tools such as Jira to track work and support project initiatives

Requirements

What you’ll need

Bachelor's Degree in Information Systems, Computer Science, Healthcare Informatics, Business, or a related field (preferred) or 5+ years of relevant experience without a degree may be accepted in lieu of degree requirements
Experience supporting enterprise business applications, including troubleshooting, maintenance, upgrades, and system enhancements
Experience with SQL queries, data analysis, and research to support troubleshooting, reporting, and business requirements
Experience with data integration processes, file mapping, data validation, and interface support
Experience using ticketing and project management tools such as Jira for incident, problem, change, and service request management
Experience gathering business requirements, documenting workflows, conducting system testing, and supporting application implementations
Preferred Skills Knowledge of healthcare, wellness, or population health applications
Experience working with cross-functional business and technical teams
Strong analytical, problem-solving, and communication skills
Experience coordinating small projects or application enhancement initiatives

Benefits

Comp & perks

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.