Senior Business System Analyst

Sentara Health

Senior Business Systems Analyst responsible for software application support at Sentara Health. Identifying and implementing technology enhancements while collaborating with cross-functional teams.

Posted 7/23/2026full-timeRemote • Virginia • 🇺🇸 United StatesSenior💰 $69,876 - $116,438 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, software application support, and enhancement, with a strong focus on stakeholder needs assessment and technology alignment to operational processes. Proficient in SQL and experienced in working with healthcare-related systems and data.

Highest-signal resume keywords

Advanced SQL ExperienceProject ManagementStakeholder Needs AssessmentExperience with EDI-834 FilesHealthcare Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advanced SQLProject PlanningRequirements AnalysisTest Case DevelopmentSystem DesignHTMLCSS

Soft Skills

CommunicationCollaborationProblem-Solving

Tools & Technologies

QNXTFacetsClarity

Industry Keywords

Member EnrollmentMedicaidCommercial Health PlansMarketplace Coverage

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Position is responsible for support, enhancement and implementation software applications used within the organization
Oversees and directs intermediate scale projects or components of large-scale projects
Develops project plans and timelines and coordination of project resources
Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements
Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes
Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements
Develop detailed test cases, execute them, and share results with business and tech managers for approval
Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements
Performs longer term analysis and design of systems and hardware to maintain the production environments
Synthesize requirements and develop recommendations that best meet the objectives of the business
Works on project teams that are developing or modifying very complex information systems

Requirements

What you’ll need

Bachelor’s degree preferably in a field such as Computer Science, Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology (Required)
Candidates without a bachelor’s degree with 6 or more years of relevant experience may be considered
4 years of relevant experience (Required)
Advanced SQL experience (Required)
Experience with EDI-834 files (Required)
Experience working with QNXT and/or Facets is nice to have
Member enrollment experience is a plus
Experience with Clarity - ID card-related configuration and member eligibility processes is a plus
Experience with Medicaid, commercial health plans, and marketplace coverage is a plus
Proficiency in SQL, HTML, and CSS (Preferred)

Benefits

Comp & perks

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.