Salesforce

Solutions Engineer

• Fostering Customer Success by teaming with the collective Sales organization
• Communicating Value by delivering compelling & relatable presentations
• Continuous Development with Product Team to shape the solution roadmap

Specialist Solution Engineer – Trade Promotion Management

Events

• Executive Event Coordination & Planning: This function centers on supporting executive-level event strategy, execution, and attendee engagement at high-value third-party events.
• Executive Event Execution Support: Provide direct support to the Executive Events Lead in crafting event planning and coordinating execution strategies, often in partnership with media groups or external vendors.
• Attendee Intelligence & Liaison: Coordinate directly with sales account executives to gather detailed intelligence and key background information on crucial event attendees.
• Logistics & Onsite Execution: Support event execution by handling guest registration and ensuring high-touch logistical coordination for executive attendees.
• Speaker & Talent Management Logistics: This function ensures flawless logistical execution and content readiness for high-profile talent participating in proprietary events.
• Logistical Oversight: Oversee end-to-end speaker management, acting as the main point of contact for talent. Handle all communication from initial outreach to final logistics.
• Travel & Accommodation: Manage speaker registration, travel arrangements, and accommodation logistics.
• White-Glove Experience: Ensure a high-touch experience for VIPs and speakers, handling onsite coordination and immediate support needs.
• Content Alignment & Briefings: Work with content and keynote teams to align speaker schedules with the overall event strategy. Lead comprehensive speaker briefings to fully prepare talent for their sessions.
• Asset Management & Deck Building: Manage all speaker assets, ensuring content is collected, approved, and distributed. Build and refine speaker presentation decks, ensuring they are polished and aligned with event messaging (e.g., Dreamforce messaging).
• Content Strategy & Approvals Content Support: Partner with the Content Lead on speaker selection, session creation, and securing necessary leadership approvals for participation, ensuring speaker content aligns with strategic messaging.
• Tracking & Measurement Reporting & Objectives: Accurately track, measure, and report against all defined team and event objectives and KPIs.
• Database Maintenance: Continuously update and manage talent database with pertinent information.

Senior Event Coordinator, Partnership

Systems Engineer

• Implement and support endpoint security tools across the enterprise environments, including: Endpoint Detection & Response (EDR), Endpoint hardening and configuration enforcement, Malware and virus protection, Application control and blocklisting, Vulnerability scanning and posture management.
• Help ensure Enterprise-wide deployment of endpoint security tools, achieving high coverage by aligning tool capabilities to the enterprise device inventory (including rollout of agents across macOS, Windows, Linux, and mobile platforms).
• Support the definition and enforcement of policies, SOPs, and operational protocols for endpoint security tools.
• Help ensure that endpoint hygiene meets or exceeds regulatory and compliance requirements.
• Assist in the design of robust automation pipelines—leveraging scripting—to reduce manual effort, enforce consistency, and support rapid incident response.
• Work closely with senior endpoint engineers contributing towards the detection logic & response workflows, collaborate with SIEM, SOAR, and telemetry teams to integrate and tune event ingestion, alerting, and remediation across multiple systems.
• Engage in threat modeling, vendor evaluation, and platform enhancements; assist in proof-of-concepts (PoCs) for new technologies that align with evolving security and business needs.
• Collaborate with security and engineering teams to integrate Endpoint services and ensure security policies are effectively enforced at scale.
• Develop and maintain scripts and automation to: reduce manual operational effort, improve consistency of endpoint configurations, support faster remediation and response workflows.
• Participate in incident response activities by providing endpoint-level insights and remediation support.
• Partner with Product Management throughout the entire project lifecycle, from initial design and vendor selection to implementation and ongoing operations, ensuring projects are delivered on time and with high quality.
• Develop and maintain comprehensive documentation for security services, policies, and procedures.
• Stay current with the latest threats and technologies in the cloud security and endpoint security landscape, actively seeking opportunities to innovate and improve our security posture.

Systems Engineer, Endpoint Security

Communications

• Deliver dynamic, accessible, and user-centered design across a variety of formats: web graphics, slides, campaign assets, enablement visuals, and more.
• Own end-to-end design work, from initial intake and concepting to final handoff and QA.
• Apply strong content hierarchy and visual clarity to support storytelling across editorial, video, and product content.
• Collaborate with strategists, editors, video producers, and other stakeholders to bring creative concepts to life.
• Translate stakeholder needs, content goals, and user research into compelling visual artifacts.
• Ensure consistent application of the Salesforce brand across all touchpoints while contributing to the evolution of our style and templates.
• Proactively manage and prioritize multiple design projects and deadlines in a fast-moving, remote-first environment.
• Provide thoughtful feedback in design reviews, mentor other designers, and help shape team-wide standards and best practices.
• Stay current with design trends, accessibility standards, and creative tools including AI-driven design tools where appropriate.

Communications Designer – Professional Services

Manager

• Serve as a trusted advisor to senior leaders
• Manage the execution of strategic workforce plan
• Utilize Org Health metrics for recommendations
• Support change management initiatives
• Oversee talent lifecycle processes
• Coach managers on employee relations

Senior Employee Success Business Partner

Supply Chain

• Design, develop, and maintain fullstack applications using modern web technologies
• Build responsive, accessible user interfaces and robust backend services
• Collaborate with product managers, designers, and other engineers to define and implement new features
• Participate in code reviews, architecture discussions, and technical design processes
• Mentor junior engineers and contribute to team growth and engineering best practices
• Ensure high code quality, performance, and security standards
• Work with cloud platforms and distributed systems at scale

Senior Fullstack Engineer, Agentforce for Supply Chain

Account Executive

• Employ your experience in B2B technology sales to identify and engage potential Agentforce/Data Cloud customers
• Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce/Data Cloud growth at current and new customers
• Use your extensive knowledge of Salesforce to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture
• Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce's/Data Cloud's capabilities can deliver impact at scale
• Source and qualify Agentforce/Data Cloud opportunities that fit our ideal customer profile.
• Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce/Data Cloud can be a solution.
• Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce/Data Cloud delivers as a detailed and scalable solution
• Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce/Data Cloud across both technical and business partners
• Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
• Highlight how our solutions align seamlessly with clients' long-term strategic objectives
• Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Agentforce/Data Cloud use cases that resonate with buyers

Account Executive, Data Cloud – Public Sector & Nonprofit

Software Engineer

• Provide line management for multiple engineering teams, including hiring, performance management, career development, and retention
• Participate in technical discussions, architecture reviews, and design decisions for database technologies, distributed systems, and operational automation
• Serve as an experienced Agile/Scrum practitioner, facilitating sprint planning, refinement, retrospectives, and continuous improvement
• Drive innovations that improve system scalability, robustness, availability, and security using telemetry and metrics
• Collaborate with Product Management and cross-functional leaders to deliver on shared roadmaps and business goals
• Foster an environment with autonomy and accountability where engineers can do their best work
• Oversee on-call rotations, operational readiness, deployment automation, and incident response best practices
• Champion code quality, maintainability, testing practices, and technical documentation across teams
• Build and sustain high-performing, collaborative cultures in an async-first, globally distributed environment

Senior Manager, Engineering – Heroku Data Services

• Develop and maintain strong relationships with key stakeholders within federal civilian agencies, including leaders, administrators, and IT professionals
• Understand the unique needs and challenges of federal civilian agencies and develop tailored solutions to meet their requirements
• Drive adoption and usage of Salesforce products and services within your accounts
• Collaborate with internal teams, including sales, marketing, and product development, to ensure the success of your accounts
• Develop and execute strategic account plans to drive revenue growth and achieve sales targets
• Track and report on key account metrics, including sales pipeline, revenue forecasts, and customer satisfaction

Named Account Executive – Federal Civilian

Product Manager

• Lead exploration and application of cutting-edge AI techniques—including reasoning models, multimodal & cross-modal AI, multi-agent systems, and RAG—to push the boundaries of agent intelligence, adaptability, and performance in real-world enterprise contexts.
• Define and drive the strategic direction for AI agents supporting our global Sales teams, optimizing for usability, trust, and business value.
• Collaborate cross-functionally with Sales, Engineering, Design, and Data teams to define and execute the roadmap for AI agents in Salesforce & Slack as the primary interface for deployment.
• Shape the data and content strategy that fuels agent intelligence and decision-making.
• Champion AI maturity across teams.
• Drive alignment with internal stakeholders across sales, engineering, and platform teams to deliver business outcomes.

Senior Product Manager

Architect

• Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organisation.
• Engage with our Signature and Strategic customers to evaluate and recommend optimisation strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud.
• Translate complex technical concepts for audiences ranging from Technical, Business to Executive Stakeholders.
• Identify and evaluate capability gaps for standard product capability or identify creative solutions through customisation.
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI.
• Develop and run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Marketing Cloud customers.
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth.

Senior Success Architect

Customer Success Manager

• Serve as the single point of customer accountability responsible for orchestration, value realization, adoption, and expansion
• Orchestrate the Relationship
• Drive Consumption
• Remove Barriers
• Demonstrate ROI
• Trusted Advisor
• Executive Relationships
• Identify New Use Cases
• Drive Expansion
• Voice of the Customer
• Build and nurture a 'Champion Network' or 'Center of Excellence' (CoE) within the customer organization

Customer Success Manager – Director, Expansion & Growth

Full-stack Engineer

• Architect, design, implement, test and deliver highly scalable products
• Master our development process, culture and code base, then improve it
• Design, develop, test, and maintain Big Data queries
• Own the performance of your queries: deep dive into query plans to enhance scalability, performance, and efficiency
• Design, develop, and enhance performance benchmarks for Big Data queries
• Come up with innovative ideas to improve robustness, scalability and performance
• Drive architectural decisions across teams and guide the implementation of complex features
• Provide technical leadership and mentorship to other engineers
• Operate optimally in the hybrid engineering model where engineers are encouraged to be able to craft and complete the vital work to ensure quality in their own code as well as other engineers
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
• Actively participate in release and deployment process
• Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available

Software Engineer – Big Data

• Architect, design, implement, test and deliver highly scalable products
• Master our development process, culture and code base, then improve it
• Present your own designs to internal/external groups and review designs of others
• Operate optimally in the hybrid engineering model
• Develop test strategies, design automation frameworks, write unit/functional tests
• Participate in the team’s on-call rotation

Software Engineer – SMTS

• Architect, design, implement, test and deliver highly scalable products
• Master our development process, culture and code base, then improve it
• Come up with innovative ideas to improve robustness, scalability and performance
• Drive architectural decisions across teams and guide the implementation of complex features
• Provide technical leadership and mentorship to other engineers
• Operate optimally in the hybrid engineering model
• Drive best practices in software design, testing, and operational readiness
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
• Actively participate in release and deployment process
• Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available