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Senior Success Architect – Service Cloud
Salesforce. Drive Customer Impact with strategic customers .
Posted 5/22/2026full-timeChicago • Illinois, Texas, Washington • 🇺🇸 United StatesSenior💰 $123,100 - $227,000 per yearWebsite
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Drive Customer Impact with strategic customers
- Lead as a trusted Service Cloud SME
- Communicate complex technical concepts clearly
- Innovate by identifying capability gaps and design inefficiencies
- Collaborate with internal and external partners to drive success
Requirements
What you’ll need- 10+ years of experience in software, system, or enterprise architecture
- Field Service Architecture experience (mandatory)
- Expertise in Salesforce products and platform capabilities
- Knowledge of enterprise application integration
- Strong written and verbal communication skills
- Salesforce Admin, Advanced Admin, and Service Cloud Consultant certifications required
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid parental leave
- Life and disability insurance
- Stock purchasing program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software architecturesystem architectureenterprise architectureField Service ArchitectureSalesforce productsenterprise application integration
Soft Skills
communication skillscollaborationinnovationproblem-solving
Certifications
Salesforce AdminSalesforce Advanced AdminSalesforce Service Cloud Consultant