SailPoint

Product Manager

• As the Product Manager for Certification and Governance, you will be pivotal in shaping a core component of our identity security platform.
• You'll be using AI to identify patterns and provide recommendations to administrators and reviewers to help them govern and secure access to business critical applications.
• You will be the voice of the customer, translating their needs into actionable product requirements, and working to define and execute a product vision that leverages AI to enhance the user experience.
• You will independently lead a feature from conception to launch, managing the entire development lifecycle.
• Collaborate with the engineering team to refine requirements for the next product release and finalize the sprint plan.
• Conduct your first customer feedback session to gather insights for future product iterations.

Account Executive

• Drive sales growth through proactive outreach, relationship building, and strategic sales tactics.
• Act as a full-cycle hunter and closer for designated segments linking with field sales counterparts.
• Maintain and build a robust pipeline of inbound and outbound opportunities.
• Take ownership of the sales cycle for designated sub <100k deals.
• Work with AE and cross-functional teams to strategically map existing accounts.

Digital Sales Representative

Customer Success Manager

• Engage at Scale: Monitor inbound customer inquiries via shared inboxes and Gainsight workflows; respond with clarity, empathy, and accuracy.
• Rescue & Restore: Take temporary ownership of at-risk accounts identified through AI signals, health metrics, or internal referrals — working to stabilize and re-engage them.
• Prescribe Solutions: Recommend next-step plays, resources, or services based on the customer’s maturity and pain points.
• Leverage AI & Data: Use Gainsight dashboards, adoption metrics, and digital risk indicators to identify trends and trigger proactive outreach.
• Collaborate Internally: Partner with Sales, Renewals, Support, and Services to align on customer health, renewal intent, and next actions.
• Maintain Clarity: Log clear updates in Gainsight to reflect engagement activity, renewal confidence, and customer sentiment.
• Contribute to Scale Programs: Participate in outreach campaigns, webinar promotions, and messaging efforts that reach hundreds of customers simultaneously.

Senior Digital Customer Success Manager

General

• Focus on selling SailPoint Agentic Fabric platform into enterprise accounts
• Exceed revenue quota goals on a quarterly and yearly basis
• Develop business plans aligned to assigned territory
• Collaborate with marketing to execute marketing plans
• Lead technical resources to demonstrate SailPoint advantages

Technology Specialist

• Exceed revenue quota goals on a quarterly and yearly basis
• Effectively address customer and partner inquiries
• Develop and execute marketing plans through partners and end users
• Pursue leads and ensure internal systems are updated
• Lead technical resources to demonstrate SailPoint's advantages
• Follow-up with customers and partner with the post-sale team
• Oversee all aspects of the sales cycle
• Foster a deep understanding of the territory
• Effectively initiate discussions across all customer organization levels
• Maintain accurate forecasting and Salesforce hygiene

Healthcare Sales Executive

Principal

• Pioneer the "Agentic Story" in Japan: Collaborate with world-class, like-minded individuals to build and iterate on technical assets
• Drive Technical Success: Orchestrate the technical strategy for critical engagements, leading complex opportunities from discovery to architectural design
• Field Evangelism & Thought Leadership: Present at high-profile industry events, lead workshops, and enable sales engineering teams
• Strategic Partner Enablement: Create and deliver scaled enablement programs for local partners
• Influence the Future: Provide feedback to Product Management and executive leadership to influence the product roadmap
• Masterful Solution Design: Function as a trusted advisor to design secure, forward-thinking identity architectures.

Principal Technologist

• Exceed revenue quota goals on a quarterly and yearly basis
• Effectively address each customer’s and partner’s unique inquiries by providing accurate information and tailored solutions
• Develop business plans which align to your assigned territory
• Strategically engage with customers and business partners to maintain a high level of customer service
• Collaborate with marketing to develop and execute marketing plans through/with partners and end users
• Own and oversee all aspects of the sales cycle
• Foster a deep understanding of the territory, including customers, prospects, partners, influencers, and competitors

Strategic Account Executive

• Exceed revenue quota goals on a quarterly and yearly basis
• Address each customer’s and partner’s unique inquiries
• Develop business plans that align to the assigned territory
• Engage with customers and business partners to maintain high customer service
• Collaborate with marketing to develop and execute marketing plans
• Pursue all leads supplied and ensure internal systems are updated
• Lead appropriate technical resources to demonstrate SailPoint's advantages

Manager

• Ensure that services are provided, implemented correctly, and billed in a timely and accurate manner
• Partner cross-functionally during the sales process, own the services portions of deals, including presentations, RFP responses, and proposal/SOW generation
• Interact with sales reps and sales leadership during the pre-sales and post-sales (delivery) phases
• Serve as the senior point of contact for client escalations
• Oversee the financials of your team’s projects, with a focus on profitability and productivity to ensure long term client success
• Work with the Resource Management Office (RMO) to mediate and prioritize staff resources to strategically align with the needs of the overall PS business
• Provide project management duties on occasion for customer engagements as needed
• Provide strategic updates on client performance to SailPoint Senior Management
• Providing regular status updates to account teams and Sales Managers
• Work closely with Customer Success Managers to establish and maintain customer satisfaction throughout the entirety of a customer implementation
• Identify new opportunities for expanding SailPoint solutions and services footprint to maximize client success and SailPoint revenue growth
• Take responsibility for the management of the team, including participation in staffing decisions, utilization management, performance reviews, and career development support
• Assist direct reports in career development by providing regular feedback, coaching and guidance on personal development
• Coach Engagement Managers and project team members on project performance and development areas
• Participate in recruiting and employee development activities to ensure a balanced team with the right set of skills

Manager, Professional Services

• Support each customer’s journey by managing the strategic efforts required to deliver SailPoint’s solutions
• Combine management experience with product and process training to understand SaaS and/or Software delivery practices
• Work with management to shadow projects and sales efforts to take accountability for client experience
• Responsible for engagement scoping, client communication, internal team management, escalation support, and overall service delivery
• Oversee the full scope of customer engagements and ensure the professional growth of team members
• Provide strategic updates on client performance to Senior Management
• Identify new opportunities for expanding SailPoint solutions and services footprint
• Participate in staffing decisions, utilization management, performance reviews, and career development support
• Assist direct reports in career development by providing regular feedback, coaching and guidance

Professional Services Manager – fluent Arabic and English

• Exceed revenue quota goals on a quarterly and yearly basis
• Effectively address each customer’s and partner’s unique inquiries by providing accurate information and tailored solutions that align with their specific needs and interests
• Develop business plans, which align to your assigned territory
• Strategically engage with customers and business partners to maintain a high level of customer service that aligns with SailPoint’s core values
• Collaborate with marketing to develop and execute marketing plans through/with partners and end users
• Pursue all leads supplied and ensure internal systems are updated
• Lead the appropriate technical resources to demonstrate SailPoint's advantages to the customer
• Follow-up with customers and partner with post-sale team to ensure consistent and ongoing coverage of account, including new sales opportunities
• Own and oversee all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations, and the closing process
• Foster a deep understanding of the territory, including customers, prospects, partners, influencers, and competitors
• Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space
• Effectively initiate, navigate, and manage discussions across all levels of a customer’s organization, from business stakeholders to technical decision-makers
• Utilize all channel management and reporting tools, including accurate forecasting and Salesforce hygiene

Healthcare Account Executive

• Exceed revenue quota goals on a quarterly and yearly basis
• Effectively address each customer’s and partner’s unique inquiries by providing accurate information and tailored solutions
• Develop business plans aligning to the assigned territory
• Strategically engage with customers and partners
• Collaborate with marketing to develop and execute marketing plans through/with partners and end users
• Own and oversee all aspects of the sales cycle
• Foster a deep understanding of the territory

Enterprise Account Executive – Agentic Technologies Specialist

• Exceed revenue quota goals on a quarterly and yearly basis
• Effectively address each customer’s and partner’s unique inquiries by providing accurate information and tailored solutions that align with their specific needs and interests
• Develop business plans, which align to your assigned territory
• Collaborate with marketing to develop and execute marketing plans through/with partners and end users
• Pursue all leads supplied and ensure internal systems are updated
• Own and oversee all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations, and the closing process

Enterprise Account Executive

• Exceed revenue quota goals on a quarterly and yearly basis.
• Effectively address each customer’s and partner’s unique inquiries by providing accurate information and tailored solutions.
• Develop business plans aligning to your assigned territory.
• Strategically engage with customers and business partners to maintain a high level of customer service.
• Collaborate with marketing to develop and execute marketing plans through/with partners and end users.
• Pursue all leads supplied and ensure internal systems are updated.
• Lead the appropriate technical resources to demonstrate SailPoint's advantages to the customer.
• Follow-up with customers and partner with post-sale team to ensure consistent and ongoing coverage of account.
• Own and oversee all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations, and the closing process.
• Foster a deep understanding of the territory, including customers, prospects, partners, influencers, and competitors.
• Understand and communicate all product and technological strategies employed by competitive organizations in the SailPoint market space.

Solutions Engineer

• Join the India team as a Senior Solution Engineer in SailPoint’s presales organisation
• Support direct and indirect sales efforts, collaborate with partners and customers
• Articulate the value of SailPoint solutions to technical and non-technical audiences
• Discover customer requirements and align SailPoint solutions to address identity challenges
• Demonstrate product capabilities effectively
• Complete onboarding checklist and training within the first month
• Familiarize with internal teams and key stakeholders
• Lead Solution Engineer for RFx response processes and technical conversations with customers