RXO, Inc.

Procurement

• Participate in a 6-week customer project during Peak season (Q4, the period of high demand for products, services, and transportation capacity).
• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
• Accurately maintain and update information in the company’s operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

Associate Carrier Procurement Specialist

Account Executive

• Build strong relationships with carriers, negotiate rates, and ensure freight moves efficiently through our network.
• Support your assigned account by proactively tracking loads, responding to emails from UPS and carriers, and performing essential operational tasks.
• Collaborate closely with internal teams to ensure freight moves smoothly during the high-volume holiday shipping season.
• Work a 1st shift schedule, 5 days per week and may vary depending on business needs.
• Coordinate pickup and delivery times, track shipments, and communicate updates to customers.
• Research and develop new carrier partnerships through outreach and relationship building.
• Ensure accurate billing, load tracking, and compliance with company procedures.

Associate Carrier Sales Rep

Operations

• Responsible for the overall growth, development, and management of RXO’s Intermodal accounts
• Manage, motivate, and lead a team to build trust, credibility, and rapport with assigned customers
• Monitor account performance and proactively identify ways to improve overall profitability
• Stay informed about market trends, competitor activities, and industry developments
• Oversee all operations within assigned accounts, correct deficiencies and support issue resolution
• Provide consultative feedback to customers and identify inefficiencies within their supply chain
• Monitor and evaluate employee performance, set expectations, provide feedback, conduct performance reviews
• Work closely with internal teams to ensure smooth coordination across all logistics functions
• Develop, implement, and maintain Standard Operating Procedures for efficient operations
• Gather, analyze, and present data to support decision-making and track performance metrics
• Identify opportunities for continuous improvements to enhance operational efficiency

Manager, Intermodal Operations

• Provide support for Last Mile home delivery services for a designated region
• Oversee operations of contracted drivers operating 7 days per week in multiple locations
• Manage hourly personnel including interviewing, hiring, training, directing work and conducting performance reviews
• Oversee route planning and monitoring
• Recruit and source contract carriers and validate contract eligibility
• Manage expenses accurately and meet P&L budget goals
• Connect with customers and assist with route planning and monitoring
• Provide daily business solutions for customers

Associate Carrier Procurement Specialist

Associate Carrier Sales Rep

Manager, Intermodal Operations

Manager, Last Mile Operations