Manager, Contract Carrier Recruitment – Last Mile

RXO, Inc.

Manager, Contract Carrier Recruitment leading recruitment efforts for RXO's Last Mile business unit. Collaborating with multiple operational departments to enhance carrier capacity and support growth.

Posted 7/31/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in carrier recruitment and onboarding processes, with a strong focus on transportation operations and logistics. Proven ability to lead teams, conduct market analysis, and utilize Microsoft Office tools for effective communication and data presentation.

Highest-signal resume keywords

Carrier RecruitmentTransportation OperationsLeadership SkillsMicrosoft Office ProficiencyMarket Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Carrier RecruitmentTransportation OperationsLogistics ExperienceData AnalysisPivot TablesOnboarding ProcessesCold CallingCapacity PlanningMarket ResearchMetrics Analysis

Soft Skills

Effective CommunicationRelationship BuildingProblem SolvingCollaboration SkillsSelf-Motivated

Tools & Technologies

Microsoft WordMicrosoft PowerPointMicrosoft ExcelCarrier411RXO Carrier DatabaseSocial Media Marketing

Certifications & Qualifications

Bachelor’s DegreeMilitary Experience

Industry Keywords

Operations ManagementAccount ManagementCustomer ServiceSupply ChainSales Operations

About the role

Key responsibilities & impact

Lead and facilitate carrier recruitment for all RXO LM markets within your assigned region
Traveling in market for “boots on the ground recruitment”: Distributing flyers, business cards at frequently visited sites for contract carriers (competitor locations, gas stations, etc..)
Act as a liaison between neighboring RXO LM sites within your assigned territory to share and expand existing capacity resources
Conduct research in all internal/external systems and databases to generate contract carrier leads (Carrier411, RXO Carrier Database, social media marketing)
Ensure all new contract carriers receive and complete all onboarding materials and meet RXO requirements
Make cold calls to prospective contract carriers
Align with stakeholders in other RXO business units to identify carriers that can be contracted with RXO Last Mile
Support carrier recruitment for new business startups within or outside your respective region (Rapid Response Recruitment)
Work with RXO LM sites within your territory on capacity planning for seasonality volume increases
Deliver departmental goals of onboarding 4-6 new contract carriers per month
Attend internal and external meetings related to market analysis, financials, and metrics associated with RXO’s contract carrier base
Attend meetings and provide market analysis detail on contract carrier cost and metrics

Requirements

What you’ll need

Bachelor’s Degree or equivalent work-related or military experience
5 years of operations, account management or customer service in a leadership position
Ability to create pivot tables and presentations within Microsoft Office programs such as Word, PowerPoint, and Excel
Ability to travel 80% of the time
Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
Bachelor’s Degree in a related field (transportation/supply chain, sales/operations) would be great
Ability to perform with high level of initiative exhibiting persistence and willingness to stimulate new ideas within the organization
Effective communication & relationship building skills
Ability to problem solve and use critical thinking skills
Transportation operations and logistics experience
Self-motivated drive to go the extra mile to achieve desired results

Benefits

Comp & perks

Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement