Manager, Last Mile Operations

RXO, Inc.

Last Mile Operations Manager overseeing daily logistics operations at RXO, connecting with customers and managing carrier dispatch and route planning.

Posted 7/29/2026full-timeDelaware • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong logistics management capabilities, including route planning, compliance with warehouse policies, and effective staff training and development. Bilingual in English and Spanish, with a focus on fostering positive relationships and operational efficiencies.

Highest-signal resume keywords

Logistics ManagementRoute Planning SoftwareStaff Training and DevelopmentBilingual English/SpanishSupervisory Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

LogisticsRoute PlanningMicrosoft OfficePerformance AppraisalOperational EfficiencyComplianceInterviewingHiringDiscipliningProblem Resolution

Soft Skills

MentoringTeam LeadershipCommunicationRelationship BuildingBusiness Acumen

Tools & Technologies

Route Planning SoftwareMicrosoft WordMicrosoft OutlookMicrosoft Excel

Industry Keywords

Contract CarriersWarehouse PoliciesLogistics OperationsDispatch ManagementCustomer Expectations

About the role

Key responsibilities & impact

Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
Develop and mentor staff to reach goals; train staff on company policies and procedures
Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
Ensure compliance with corporate warehouse policies, procedures, and programs
Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
Use route planning software to build efficient delivery routes
Manage the dispatch of contract carriers and resolve issues throughout the day
Identify problem areas, including restructuring routes to improve operational efficiencies
Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
Ensure that all work is completed accurately and within established time frame
Ensure photos are taken for every job
Allocate and request additional resources as needed

Requirements

What you’ll need

5 years of related logistics and supervisory experience
Experience with Microsoft Office such as Word, Outlook, and Excel
Bachelor’s degree in business, logistics , or similar
Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
Experience mentoring, training, and guiding newer/less-experienced team members
Bilingual English/Spanish (read, write, and speak both languages)
Strong business acumen with the willingness to act in partnership with management teams

Benefits

Comp & perks

Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account Health Reimbursement Arrangement