Senior Manager, Last Mile Operations

RXO, Inc.

Senior Manager for Last Mile Operations at RXO providing support for multiple clients. Responsible for operational activities, compliance, and P&L management in Delaware.

Posted 7/29/2026full-timeDover • 🇺🇸 United StatesSenior💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational management capabilities, including compliance with contract metrics, staff development, and P&L oversight. Proven ability to build customer relationships and drive continuous operational improvements.

Highest-signal resume keywords

Operations ManagementP&L OversightStaff DevelopmentCustomer Relationship ManagementMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operations ExperienceContract ComplianceStaff AppraisalRegional ManagementContinuous Improvement

Soft Skills

LeadershipTeam DevelopmentRelationship Building

Tools & Technologies

Microsoft PowerPointMicrosoft Project

Industry Keywords

Contract MetricsOperational ActivitiesFront Line ManagementP&L ManagementSales Facilitation

About the role

Key responsibilities & impact

Ensure compliance with specified contract metrics
Maintain high standards for all operational activities
Hire, train, develop and appraise staff effectively; develop a contractor base team
Direct and guide front line management staff
Manage contract drivers who are operating up to 7 days per week in multiple regional locations
Build relationships with customers to ensure continuous operating improvements
Oversee P&L
Work with national sales team to facilitate new avenues of growth

Requirements

What you’ll need

Bachelor’s degree or equivalent related work or military experience
5 years of operations experience
Experience with Microsoft Office (PowerPoint and Project)

Benefits

Comp & perks

Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO
Up to 40 hours bereavement leave
Up to 16 hours volunteer time
Jury duty
At least 2 weeks family bonding leave
Up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement