Rimini Street

Project Manager

• Driving the successful delivery of Pre-Sales programs, projects, and process implementations.
• Establish and maintain clear documentation standards for Pre-Sales processes.
• Partner with Sales, Marketing, and Delivery teams to align Pre-Sales processes with go-to-market strategies.
• Design and deliver enablement programs for Pre-Sales teams.
• Direct and manage high-impact, critical projects and programs from initiation through completion.
• Continuously identify opportunities to improve efficiency, reduce costs, and enhance service and process quality.

Senior Project Manager, Pre-Sales

Director

• Lead strategy and execution of the company’s global contingent talent model
• Partner closely with senior leaders in HR, Legal, and Finance
• Develop and implement an integrated CW strategy and operations approach
• Establish and monitor SLAs/KPIs for consistent service

Director, Global Contingent Workforce

• Lead a high-performing IT Project/Program Management Office
• Ensure alignment to strategy, business priorities, and funding
• Drive value realization with outcomes, KPIs, and benefits tracking
• Mature PMO governance including stage gates and executive reporting
• Standardize delivery methods and best practices
• Produce clear portfolio health insights for executive audiences
• Partner with Finance and IT leaders on portfolio budgeting and forecasting

Senior Director, IT PMO

• Responsible for successful, on-time completion of client onboarding projects
• Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables
• Develops and drives onboarding project risk mitigation and leads all escalations related to these projects
• Provide pre-sales client onboarding assistance for the sales organization
• Ensures onboarding tasks are performed in accordance with ISO processes
• Maintain up-to-date project information in Salesforce.com and other systems
• Manage client communications and escalations during the onboarding process
• Provide detailed and timely status reporting to internal management team
• Assure excellent client satisfaction with entire onboarding process
• Identify and propose onboarding innovations and improvement opportunities

Onboarding Project Manager

Engineer

• Manage technical projects for multiple clients simultaneously while liaising between multiple internal and external stakeholders
• Resolve complex technical issues leveraging your core knowledge of various ERP products (JD Edwards, Oracle E-Business Suite, Hyperion, and SAP) to liaise with our extensive support staff
• Skillfully addresses client questions or concerns, including difficult or pointed questions as needed
• Installs software tools associated with supported ERP products
• Hosts calls with clients and prospects to guide them through Rimini Street Technical Onboarding requirements
• Plan and manage projects to establish remote access to a client’s network
• Manage technical tasks related to performing a software archive at client site or via a cloud hosted solution
• Manages multiple projects in Salesforce Collaborative Product Development tool
• Executes continual process improvements to improve efficiency and effectiveness
• Tracks and Records evidence for ISO compliance and ensures timely status updates
• Host and participate in client calls off normal business hours as required to address and help resolve mission critical tasks for clients
• Be able to offer alternative solutions to client remote access or environment related issues, under the pressure of a tight deadline

Global Client Environments Engineer

Support Engineer

• Provide exceptional remote-based support for mission-critical SAP applications
• Research, troubleshoot and support multiple SAP global clients
• Analyze bugs and defects in the production environment within SLA timelines
• Coordinate with technical developers and other module consultants based on issue nature
• Support the assessment of change requests and propose solutions
• Ensure compliance with the client's IT processes and internal time tracking

Support Engineer, SAP CO-PCA

Chief Technology Officer

• Provide expert advice on IT enterprise architecture, best practices, and strategic road mapping for regional customers and prospects
• Engage in discussions on enterprise systems such as Oracle and SAP ERP, cloud infrastructure, databases, Java, cloud deployments, and data integration
• Assist in building credibility with executives to help the sales team and account management teams secure new business and strengthen relationships with existing customers
• Be a rainmaker that identifies opportunities and develops a status of a trusted adviser
• Understand and address technical sales objections and concerns from prospects
• Act as the regional public spokesperson, delivering presentations at industry events, conferences, social events, boardroom sessions, and roundtables
• Generate awareness through educational and insightful conversations in various formats
• Collaborate with the marketing team to produce webinars, articles, white papers, media interviews, and other thought leadership content
• Continuously create fresh and engaging educational pieces to drive traffic to our website and generate interest in our services

Regional Chief Technology Officer

• Lead a team of 5-7 Client Engagement Managers
• Manage, retain, and grow our client base
• Develop detailed client expansion strategies
• Ensure client satisfaction and retention
• Collaborate with multiple teams to deliver results

Director, Client Engagement

Analyst

• Engage with clients and/or prospects to identify and assess Oracle license or support policy concerns.
• Provide detailed guidance regarding Oracle audit processes and address client audit/compliance concerns.
• Articulate possible Oracle licensing or vendor support options and considerations.
• Analyze and report on Oracle license usage and provide asset management guidance using industry leading software asset management solutions.
• Build rapport with Rimini Street client-facing teams and become the trusted advisor on Oracle license or support policy questions.
• Keep apprised of industry and vendor activities or policy changes in the Oracle license space.

Senior Software Licensing Analyst

ServiceNow

• Lead the design, development, customization, and optimization of ServiceNow platform components
• Design and develop custom applications using ServiceNow App Engine
• Implement complex workflows and automations
• Develop and maintain integrations using REST, SOAP, MID Server, and other supported technologies
• Perform data modeling and mapping for CMDB and other ServiceNow tables
• Translate functional and business requirements into technical solutions
• Support solution architects in technical design decisions
• Validate technical estimates, development approaches, risks, and dependencies
• Ensure solutions comply with ServiceNow best practices and Rimini Street internal standards
• Perform code reviews, mentor developers, and act as a guardian of technical quality across projects
• Create and maintain technical documentation
• Support integrated testing, defect analysis, and resolution
• Actively collaborate in Agile ceremonies
• Serve as a technical reference for junior and mid-level developers
• Participate in technical workshops, requirement sessions, and demos
• Support Go-Live activities and post-go-live clarifications

Senior Developer, ServiceNow

• Support the development, configuration, and evolution of solutions on the ServiceNow platform
• Contribute to technical implementation activities ensuring adherence to ServiceNow best practices
• Develop and configure basic to intermediate functionalities on the ServiceNow platform following established standards and guidelines
• Create, update, and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Notifications, Catalog Items, and related components
• Support workflow and automation implementations using Flow Designer and legacy workflows
• Assist in the development of simple integrations using REST and SOAP under senior supervision
• Support data modeling activities in tables, catalogs, and CMDB following predefined models
• Participate in technical understanding and clarification of functional requirements
• Execute unit tests and support integrated testing activities
• Collaborate in Agile ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives
• Provide support to less experienced team members when acting at the Mid-Level
• Support technical and functional meetings with customers, under senior guidance

Senior Associate Developer, ServiceNow

Vice President

• Develop and execute global partner strategy to build and grow Rimini Street’s presence across all key market segments and regions to achieve business targets.
• Identify, recruit, onboard and develop committed, loyal partners
• Manage the Global Partner, Alliance and Channels sales strategy
• Continually assess, clarify, and validate partner needs
• Track, measure and report partner effectiveness against targets and adjust programs and strategies as needed
• Understand our partners' businesses and develop strategies and incentives to enable them to provide more value to their end customers.
• Work cross-functionally internally to provide input on messaging alignment, operational coordination and evangelization of partner strategy
• Partner with marketing to provide input on the execution of programs and events to drive partner leads, pipeline and deal progression
• Develop joint messaging and value propositions that highlight mutually beneficial relationship and value to end customers, along with repeatable sales enablement programs and toolkits
• Build partner pipeline and manage partners to that pipeline
• Develop the Global Partners, Alliances and Channels team (recruit, hire and develop)

GVP, Global Partners, Alliances and Channels

Account Executive

• Achieve and exceed sales quotas consistently deliver quarterly and annual sales targets across AI‑powered ERP solutions, modernization services, and AI project team offerings.
• Win net‑new enterprise logos and expand adoption within the existing installed base.
• Provide reliable, transparent forecasts that enable effective planning by Sales Management and Regional GMs.
• Lead and orchestrate the sales cycle in collaboration with Sales Engineering, AI Teams, Forward Deployment Engineers, Delivery, Operations, Legal, Marketing, and Finance.
• Support go‑to‑market initiatives to launch new AI and ERP offerings across geographies and industries.
• Execute a world-class outbound motion, including proactive calling, targeted outreach, account planning, and executive engagement.

Senior Agentic AI Sales Executive

• Serve as the primary liaison for all aspects of the Dell partnership
• Develop and execute a joint business plan with Dell leadership
• Accelerate deal closure by aligning Dell and internal sales teams
• Lead Dell-focused enablement sessions for internal sellers and solution teams
• Coordinate across sales, marketing, product, and executive teams
• Monitor joint pipeline, forecast partner-influenced revenue, and report performance insights to senior leadership.

Partner Channel Director

Manager

• Oversee project teams, ensuring successful execution, timely delivery, and high-quality outcomes.
• Develop and maintain strong client relationships, acting as a primary point of contact for escalations and delivery updates.
• Coordinate resource allocation and capacity planning for ongoing and upcoming projects.
• Implement and promote best practices, methodologies, and continuous improvement initiatives within the CoE.
• Monitor project performance, budgets, and KPIs to ensure alignment with organizational goals.
• Mentor, coach, and develop team members to foster professional growth.
• Collaborate with cross-functional teams, including sales, product, and support, to ensure seamless service delivery.