Rimini Street

Chief Technology Officer

• Provide expert advice on IT enterprise architecture, best practices, and strategic road mapping for regional customers and prospects
• Engage in discussions on enterprise systems such as Oracle and SAP ERP, cloud infrastructure, databases, Java, cloud deployments, and data integration
• Assist in building credibility with executives to help the sales team and account management teams secure new business and strengthen relationships with existing customers
• Be a rainmaker that identifies opportunities and develops a status of a trusted adviser
• Understand and address technical sales objections and concerns from prospects
• Act as the regional public spokesperson, delivering presentations at industry events, conferences, social events, boardroom sessions, and roundtables
• Generate awareness through educational and insightful conversations in various formats
• Collaborate with the marketing team to produce webinars, articles, white papers, media interviews, and other thought leadership content
• Continuously create fresh and engaging educational pieces to drive traffic to our website and generate interest in our services

Regional Chief Technology Officer

Director

• Lead a team of 5-7 Client Engagement Managers
• Manage, retain, and grow our client base
• Develop detailed client expansion strategies
• Ensure client satisfaction and retention
• Collaborate with multiple teams to deliver results

Director, Client Engagement

Analyst

• Engage with clients and/or prospects to identify and assess Oracle license or support policy concerns.
• Provide detailed guidance regarding Oracle audit processes and address client audit/compliance concerns.
• Articulate possible Oracle licensing or vendor support options and considerations.
• Analyze and report on Oracle license usage and provide asset management guidance using industry leading software asset management solutions.
• Build rapport with Rimini Street client-facing teams and become the trusted advisor on Oracle license or support policy questions.
• Keep apprised of industry and vendor activities or policy changes in the Oracle license space.

Senior Software Licensing Analyst

ServiceNow

• Lead the design, development, customization, and optimization of ServiceNow platform components
• Design and develop custom applications using ServiceNow App Engine
• Implement complex workflows and automations
• Develop and maintain integrations using REST, SOAP, MID Server, and other supported technologies
• Perform data modeling and mapping for CMDB and other ServiceNow tables
• Translate functional and business requirements into technical solutions
• Support solution architects in technical design decisions
• Validate technical estimates, development approaches, risks, and dependencies
• Ensure solutions comply with ServiceNow best practices and Rimini Street internal standards
• Perform code reviews, mentor developers, and act as a guardian of technical quality across projects
• Create and maintain technical documentation
• Support integrated testing, defect analysis, and resolution
• Actively collaborate in Agile ceremonies
• Serve as a technical reference for junior and mid-level developers
• Participate in technical workshops, requirement sessions, and demos
• Support Go-Live activities and post-go-live clarifications

Senior Developer, ServiceNow

• Support the development, configuration, and evolution of solutions on the ServiceNow platform
• Contribute to technical implementation activities ensuring adherence to ServiceNow best practices
• Develop and configure basic to intermediate functionalities on the ServiceNow platform following established standards and guidelines
• Create, update, and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Notifications, Catalog Items, and related components
• Support workflow and automation implementations using Flow Designer and legacy workflows
• Assist in the development of simple integrations using REST and SOAP under senior supervision
• Support data modeling activities in tables, catalogs, and CMDB following predefined models
• Participate in technical understanding and clarification of functional requirements
• Execute unit tests and support integrated testing activities
• Collaborate in Agile ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives
• Provide support to less experienced team members when acting at the Mid-Level
• Support technical and functional meetings with customers, under senior guidance

Senior Associate Developer, ServiceNow

Vice President

• Develop and execute global partner strategy to build and grow Rimini Street’s presence across all key market segments and regions to achieve business targets.
• Identify, recruit, onboard and develop committed, loyal partners
• Manage the Global Partner, Alliance and Channels sales strategy
• Continually assess, clarify, and validate partner needs
• Track, measure and report partner effectiveness against targets and adjust programs and strategies as needed
• Understand our partners' businesses and develop strategies and incentives to enable them to provide more value to their end customers.
• Work cross-functionally internally to provide input on messaging alignment, operational coordination and evangelization of partner strategy
• Partner with marketing to provide input on the execution of programs and events to drive partner leads, pipeline and deal progression
• Develop joint messaging and value propositions that highlight mutually beneficial relationship and value to end customers, along with repeatable sales enablement programs and toolkits
• Build partner pipeline and manage partners to that pipeline
• Develop the Global Partners, Alliances and Channels team (recruit, hire and develop)

GVP, Global Partners, Alliances and Channels

Account Executive

• Achieve and exceed sales quotas consistently deliver quarterly and annual sales targets across AI‑powered ERP solutions, modernization services, and AI project team offerings.
• Win net‑new enterprise logos and expand adoption within the existing installed base.
• Provide reliable, transparent forecasts that enable effective planning by Sales Management and Regional GMs.
• Lead and orchestrate the sales cycle in collaboration with Sales Engineering, AI Teams, Forward Deployment Engineers, Delivery, Operations, Legal, Marketing, and Finance.
• Support go‑to‑market initiatives to launch new AI and ERP offerings across geographies and industries.
• Execute a world-class outbound motion, including proactive calling, targeted outreach, account planning, and executive engagement.

Senior Agentic AI Sales Executive

• Serve as the primary liaison for all aspects of the Dell partnership
• Develop and execute a joint business plan with Dell leadership
• Accelerate deal closure by aligning Dell and internal sales teams
• Lead Dell-focused enablement sessions for internal sellers and solution teams
• Coordinate across sales, marketing, product, and executive teams
• Monitor joint pipeline, forecast partner-influenced revenue, and report performance insights to senior leadership.

Partner Channel Director

Manager

• Oversee project teams, ensuring successful execution, timely delivery, and high-quality outcomes.
• Develop and maintain strong client relationships, acting as a primary point of contact for escalations and delivery updates.
• Coordinate resource allocation and capacity planning for ongoing and upcoming projects.
• Implement and promote best practices, methodologies, and continuous improvement initiatives within the CoE.
• Monitor project performance, budgets, and KPIs to ensure alignment with organizational goals.
• Mentor, coach, and develop team members to foster professional growth.
• Collaborate with cross-functional teams, including sales, product, and support, to ensure seamless service delivery.

Senior Manager – SaaS Delivery

Sales Development Rep

• Provide support to Sales Account Executives through outbound qualification of leads.
• Place outbound calls to qualify Rimini Street services through marketing campaign follow-up and cold calling.
• Set appointments with prospects.
• Handle all inbound inquiries and qualify.
• Articulate the Rimini Street value proposition and negotiate initial objections as a part of scheduling appointments.
• Conduct pre and post-event telephone calls.
• Achieve quota of number of highly qualified leads per month and then conversion to an opportunity.
• Develop and maintain vertical/geographical territory, daily plans to maximize and leverage phone time, including pre-call planning, adhering to territory hours and metrics.
• Ability to support multiple constituencies and work independently.
• Remain current on information regarding Rimini Street services for enterprise software.

Sales Development Representative

Payroll

• Ensure customer’s SAP HR/Payroll and Rimini Street US Payroll Tax Engine is compliant with legal requirements
• Provide subject matter expertise in US HR/Payroll legislation related to payroll tax
• Convert Business Requirements describing legislative change into functional specifications/product requirements
• Work closely with the development team to ensure adherence to acceptance criteria
• Provide end user documentation that is client-facing

SAP Payroll US Functional Tax Analyst

Recruitment

• Provide outstanding candidate experience
• Act as a TA brand ambassador
• Enable the Global Talent Acquisition team to reach its goals
• Work closely with Talent Acquisition Partners, Managers and team members to schedule candidate interviews, reserve rooms, assist with booking travel, and any other logistics to ensure candidates have exceptional experience
• Manage complex schedules through Microsoft Office Suite, while being able to deal with last-minute changes
• Understand the entire interview process from start to finish, and think of creative ways for process improvements
• Perform key administrative processes through the Full Cycle Recruiting process including accuracy and timely updates to our applicant tracking system
• Create new positions as needed in Workday and manage posting allocations
• Assist the Global TA Team with the Offer Letter process or International Employment Agreements
• Assist with the administration of the Employee Referral Bonus program payouts

Talent Acquisition Administrator

Solutions Engineer

• Assess the security, interoperability, and IT operational requirements of prospective and existing clients
• Craft effective solutions that address these requirements
• Collaborate with Rimini Street account executives, senior engagement managers, client success managers, product marketing, and global support delivery (GSD) teams
• Ensure that sales goals are attained while maintaining high levels of client satisfaction
• Serve as the voice-of-the-customer to help shape new security offerings and enhancements to existing security offerings

Senior Security Solutions Architect

Support Engineer

• Provide exceptional remote-based support for mission-critical SAP applications
• Researching, troubleshooting and supporting of multiple SAP modules
• Writing the code using ABAP programming language on the basis of the blueprint provided by the clients
• Performing regular tests on the usability of the code
• Providing technical support to the end users in the form of troubleshooting guidelines
• Training the end users and client representatives
• Stay updated with the latest technological advancement and changes in the world of SAP development

Senior Support Engineer, SAP

• Provide exceptional remote-based support for mission-critical systems utilising Oracle WebLogic and other Oracle Fusion Middleware solutions
• Researching, troubleshooting issues, support of architectural & performance related improvements, and fault corrections, across varied environments from on-premise to cloud
• Solve complex customer issues using methodical troubleshooting based on expert knowledge in one or more of the following areas: Application Server and Java, Integration and Process Management, Portal / Content Management, Business Intelligence, Identity Management, Application Development, and Security
• Support client configuration, sharing implementation and best practice advice
• Collaborate with team members in a virtual team environment