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Senior Support Engineer – SAP FICO, Finance, Controlling, Product Costing
Rimini StreetSenior Support Engineer specializing in SAP FICO handling complex, global SAP environments. Delivering expert-level support for mission-critical SAP applications as part of a global support team.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Expertise in SAP FICO, particularly in Product Costing, Material Ledger, and Cost Center Accounting, with a strong focus on troubleshooting and root cause analysis in complex production environments. Proven ability to collaborate with technical teams and deliver high-quality customer support in a global context.
Highest-signal resume keywords
SAP FICO ExpertiseProduct Costing (CO-PC)Cost Center AccountingMonth-End Close TroubleshootingSAP Project Systems (PS) Configuration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Costing (CO-PC)Material LedgerCost Center AccountingProfit Center AccountingCO-PA (Profitability Analysis)Month-End Close ProcessesCosting Variance AnalysisCross-Module Integrations (FI, MM, SD, PS)Root Cause AnalysisSAP Project Systems (PS)
Soft Skills
Clear CommunicationProblem-SolvingCollaborationCustomer Experience FocusIndependent Work
Industry Keywords
SAPProduction SupportGlobal Support ModelSLA AdherenceKnowledge Management
About the role
Key responsibilities & impact- Provide expert-level support for SAP FICO, with strong emphasis on: Product Costing (CO-PC)
- Material Ledger
- Cost Center and Profit Center Accounting
- CO-PA (Profitability Analysis)
- Troubleshoot and resolve complex production issues, including: Month-end close and controlling processes
- Costing and variance analysis
- Cross-module integrations (FI, MM, SD, PS)
- Perform root cause analysis in highly customized SAP environments
- Support SAP Project Systems (PS), including: WBS structures
- Project cost integration
- Work directly with clients to: Diagnose issues
- Provide clear, actionable solutions
- Deliver a high-quality customer experience
- Collaborate with technical teams (e.g., ABAP, integrations) to resolve defects
- Develop and deliver application fixes and data corrections
- Support global customers in a 24x7 support model, ensuring SLA adherence
- Contribute to knowledge management, documentation, and continuous improvement initiatives
Requirements
What you’ll need- 10+ years of SAP experience with strong focus on FICO, particularly Controlling (CO)
- Strong working knowledge of standard SAP FI operations (GL, AP, AR) to support integration with CO
- Deep hands-on expertise (mandatory): Product Costing (CO-PC)
- Material Ledger
- Proven experience troubleshooting: Month-end close issues
- Costing variances and settlement processes
- Strong understanding of: CO-FI integration
- Cross-functional processes (MM, SD, PS)
- Hands-on experience with SAP Project Systems (PS) configuration
- Experience working in production support environments
- Strong troubleshooting and root cause analysis skills, including ability to debug complex issues
- Ability to communicate clearly with both technical and business stakeholders
- Demonstrated ability to work independently and in a global, virtual team environment
Benefits
Comp & perks- Medical, Dental, and Vision insurance
- Disability insurance
- Paid Parental Leave
- 401(k) program
- Generous Paid time off (PTO)