RELX

SDET

• You will be expected to take full ownership of test automation strategies and execution.
• You must think like a developer to drive systematic quality improvements across the API, app, and UI layers in close collaboration with engineering, product, and UX teams.
• Build and maintain automated tests using Node.js, JavaScript with Mocha + WebdriverIO, and Appium.
• Design automation for complex, stateful workflows including authentication handling, session management, webhooks, and end-to-end validation.
• Collaborate with the QA team to automate testing for both newly developed features and existing functionality within the platform.
• Identify, log, and document software bugs and anomalies using bug-tracking tools to ensure timely resolution.
• Monitor, track, and assist in troubleshooting defects, working closely with developers and other stakeholders to resolve issues effectively.
• Participate in daily stand-ups and QA planning meetings to report on testing progress, communicate risks, and align on future tasks and priorities.

Quality Test Engineer – II

Editor

• Identify experts to act as peer reviewers on selected submissions
• Commission and handle special project content as necessary
• Develop and maintain links with the global health community to solicit high-quality research and thought leadership for the journal
• Attend conferences and other events, to represent the journal, to identify suitable topics and authors, and to keep up-to-date with current developments in global health

Senior Editor – Part Time, Fixed Term

Manager

• Concevoir et piloter les conférences et contenus
• Définir les programmes de conférences et formats interactifs en cohérence avec la stratégie des salons.
• Collaborer avec les Directeurs de salon et les équipes Marketing afin d'identifier les sujets prioritaires et les intervenants clés.
• Recruter, accompagner et coordonner les intervenants, experts et partenaires.
• Assurer la bonne production et le suivi opérationnel des conférences.
• Développer les animations et expériences événementielles
• Concevoir et mettre en œuvre des animations, expériences de networking et formats innovants favorisant l'engagement des participants.
• Identifier et mobiliser les partenaires, clients et intervenants nécessaires à leur réalisation.
• Coordonner leur mise en œuvre avec les équipes internes et les prestataires.
• Piloter les Awards et concours
• Concevoir et développer les programmes Awards en lien avec les objectifs des salons.
• Mettre en place les campagnes de candidatures et animer les jurys.
• Superviser l'organisation des cérémonies et la production des supports associés.
• Développer les partenariats et mesurer la performance
• Développer et animer des partenariats stratégiques afin d'enrichir les contenus et renforcer l'attractivité des événements.
• Définir et suivre les indicateurs de performance (fréquentation, satisfaction, engagement, etc.).
• Analyser les résultats et formuler des recommandations d'amélioration.
• Promouvoir et valoriser les contenus
• Coordonner la production et la diffusion des contenus sur les différents canaux de communication (web, réseaux sociaux, supports événementiels, podcasts, vidéos, etc.).
• Travailler en étroite collaboration avec les équipes Marketing pour assurer la visibilité des programmes.
• Assurer une veille et innover
• Réaliser une veille permanente sur les tendances du marché et les sujets émergents.
• Identifier de nouveaux experts et intervenants.
• Être force de proposition pour développer de nouveaux formats, services et expériences à destination des participants.

CDD Responsable Conférences, Contenus

Sales Development Rep

• Prospect for new business through high volumes of daily activity across multiple channels, including phone, email, and LinkedIn
• Follow up with identified prospects to maintain engagement and progress opportunities
• Own the lead generation process by researching assigned targets and reaching out with tailored value propositions
• Coordinate with Marketing to track, assess, and qualify omnichannel leads
• Collaborate with Solutions Account Executives to ensure all pre-sales information is accurate and documented
• Work closely with sales teams to schedule qualified demonstrations and meetings, building a strong pipeline of opportunities
• Identify qualified prospects and navigate organisational structures to reach key decision makers and influencers
• Generate meaningful business opportunities aligned with approved sales management guidelines

Sales Development Representative, Arabic & English – Research Intelligence

Full-stack Engineer

• Design, develop, test, and deploy custom Salesforce solutions with a primary focus on Service Cloud features including Cases, Entitlements, Service Console, Omni-Channel, and Knowledge.
• Build and maintain Lightning Web Components (LWC) and Aura components to meet complex business requirements.
• Develop Apex classes, triggers, batch jobs, and scheduled jobs following best practices and governor limit guidelines.
• Configure and customize Service Cloud features such as Email-to-Case, Web-to-Case, CTI integrations, and Live Agent/Chat.
• Integrate Salesforce with third-party applications using REST/SOAP APIs, Platform Events, and middleware tools.
• Design and implement automated workflows using Flow Builder, Process Builder, and Approval Processes.
• Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.
• Conduct code reviews, maintain technical documentation, and enforce coding standards within the development team.
• Perform data migrations and manage data integrity using tools such as Data Loader, Workbench.
• Monitor system performance, troubleshoot production issues, and implement timely resolutions.
• Stay current with Salesforce platform updates (3x annual releases) and proactively identify opportunities to leverage new features.
• Participate actively in Agile/Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure timely delivery of features.
• Manage and execute Salesforce deployments using GitHub Actions-based CI/CD pipelines, ensuring reliable, automated, and version-controlled releases across sandbox and production environments.

Principal Engineer

Client Partner

• Manage and grow an assigned portfolio of law firm clients
• Build and maintain strong relationships with attorneys, partners, legal administrators, and librarians
• Drive client satisfaction and support renewals of print subscriptions and continuation services
• Identify new business opportunities within existing and prospective accounts
• Promote and sell legal publications, including codes, treatises, practice guides, and subscription updates
• Meet or exceed territory sales targets and revenue goals
• Execute upsell and cross-sell strategies to increase account value
• Maintain accurate records of sales activity, opportunities, and forecasts in CRM systems

Junior Client Manager

• Own and grow a portfolio of large law firm accounts, focusing on long-term relationships, product adoption, and measurable client value.
• Partner closely with customers to understand their priorities and position LexisNexis solutions as business-critical tools that support legal practice, knowledge management, and firm operations.
• Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions.
• Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations.
• Position LexisNexis legal research, analytics, and AI-enabled workflow platforms as essential solutions aligned to client practice groups and operational goals.
• Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs.
• Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships.
• Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, surface insights, and inform outreach strategies.
• Provide structured feedback to internal teams based on client insights and usage patterns.

Large Law Markets Client Manager

Director

• Accountable for the strategic and operational integrity of drug product data content
• Define and maintain strategy for drug product data
• Expert interpretation of pharmacy law and regulation changes
• Active representation of the organization at NCPDP and other industry forums
• Establish and evolve quality assurance frameworks
• Collaborate with Clinical team on data boundary questions
• Provide expert guidance and mentorship to drug product staff

Director, Drug Product Data – Industry Standards

• Undertaking editorial evaluation of submissions to ensure the scientific quality and broader significance of published work.
• Developing a cohesive, impactful, and forward-looking journal that reflects the creative application of technology across Device's scope.
• Coordinating at least one special issue per year in collaboration with the editorial team.
• Drawing on and expanding a network of leading researchers to attract influential submissions to Device and the wider Cell Press portfolio.
• Identifying outstanding technology and engineering manuscripts suitable for transfer or commissioning across Cell Press journals, and acting as an ambassador for these fields throughout the organization.
• Traveling to relevant conferences and research institutes to build community, identify emerging science, and promote Device.
• Collaborating with colleagues across sales, marketing, and production to support the journal's growth targets and strategic objectives.
• Fostering productive relationships with other editorial teams across the Cell Press portfolio.

Scientific Editor

• Design, develop, test, and deploy applications in a cloud-hosted distributed system.
• Contribute to architectural discussions and decisions to ensure stability, scalability, and performance.
• Identify and implement improvements to engineering practices and the delivery pipeline to increase quality and speed.
• Collaborate with a cross-functional Agile team (engineering, product, QA, DevOps) to deliver positive business outcomes.
• Work with business stakeholders to clarify requirements, iterate on feedback, and deliver user-focused solutions in a fast-moving environment.

Software Engineer

IT Support

• Design and deliver automation and integration solutions across ITOM platforms, fleet management tooling, and observability systems
• Build and maintain APIs and data pipelines supporting IT operations visibility and reporting
• Support and automate operations across physical datacenter infrastructure (hardware lifecycle, provisioning, asset tracking) and virtualized/cloud environments
• Apply IT governance practices and fleet management discipline across managed endpoints and infrastructure
• Collaborate with operations, infrastructure, and service management teams to identify gaps and translate them into engineered solutions
• Apply AI tooling fluently and deliberately to accelerate delivery and improve solution quality
• Mentor junior engineers on development methodology, automation patterns, and operational best practices
• Participate in code reviews and uphold engineering standards across the team while keeping abreast of emerging developments in IT operations tooling and AI-augmented engineering

Senior Software Engineer II – IT Operations Management

Systems Engineer

• Supporting cloud infrastructure deployment, maintenance, and troubleshooting in a cloud environment (AWS).
• Assisting in automating operational tasks and workflows to improve efficiency.
• Contributing to the implementation of scalable, resilient application architectures.
• Supporting documentation and operational procedures to ensure best practices.
• Collaborate with team members to support ongoing projects and initiatives.
• Supporting process improvements and automation efforts.
• Troubleshooting infrastructure and deployment issues, escalating as needed.

Account Executive

• Prospecting and managing the full sales cycle
• Closing business in a variety of enterprise corporate accounts and law firms
• Generating leads to create a pipeline of opportunities and manage the pipeline with the account team
• Collaborating cross-functionally to secure new business and provide input on development of marketing plans and programs
• Identifying business issues within client and prospect accounts to understand solution fit
• Achieving monthly, quarterly, annual sales goals and sales KPIs
• Managing multiple complex sales processes simultaneously
• Acting as a consultant to identify and quantify customer objectives and offer solutions through our products

Account Executive, Bilingual

Technical Account Manager

• Investigate, analyze, troubleshoot, and reproduce complex technical issues reported by customers
• Respond to and log all incoming customer support calls and emails in accordance with defined SLAs
• Own support cases end to end, including customer communication, status updates, and timely resolution
• Manage issue severity and handle customer escalations professionally and effectively
• Perform in-depth technical research related to software products, including root cause analysis and issue reproduction
• Validate defect corrections and confirm resolution with customers
• Escalate unresolved issues or confirmed defects to the Support Manager and Product Managers as needed
• Collaborate closely with the LexisNexis Risk Solutions Level 3 Support team and other internal teams
• Provide regular reporting and insights on support activity to support product improvement initiatives
• Contribute ideas to improve support processes, tools, and infrastructure
• Maintain high standards of professionalism and a client-focused approach in all customer interactions

Customer Support

• Partner with internal stakeholders to define external market and internal business unit research strategies, working through sometimes ambiguous or loosely-defined requests, clarifying the underlying business problem, and determining how research can best support the decision or objective.
• Translate business objectives into clear research objectives, appropriate methods, project plans and reporting approaches.
• Lead qualitative and quantitative research projects from intake through delivery, including study design, survey or guide development, fielding, analysis, reporting and presentation.
• Analyze quantitative and qualitative data to develop clear findings, implications and recommendations.
• Develop business-focused stories that explain what the research found, why it matters and what actions should be considered.
• Present findings and recommendations to internal clients including senior leaders in a clear, practical and business-focused way.
• Serve as a senior partner within the team by setting standards, providing first-level review, and coaching to improve research design, analysis, storytelling and deliverable quality.
• Help shape the global market insights Center of Excellence by improving research practices, strengthening stakeholder engagement, and increasing the strategic impact of insights across Insurance and Healthcare.
• Help establish and reinforce best practices for survey design, qualitative research, analysis, reporting and insight communication.
• Manage research vendors when used to ensure projects are completed on time, on budget and to quality expectations.
• Stay current on market research trends, tools, platforms and methods that can improve the quality, speed, and impact of the work.