Strategic Account Manager, Clinical Solutions

RELX

Strategic Account Manager selling Elsevier’s evidence-based clinical SaaS solutions to Pacific Northwest healthcare systems. Managing renewals, expansions, relationships, and Salesforce pipelines.

Posted 8/25/2026full-timeOregon, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $65,600 - $109,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare sales and account management, with a strong focus on renewal management, upselling, and consultative selling. Proficient in utilizing Salesforce CRM and adopting various sales methodologies to drive customer engagement and satisfaction.

Highest-signal resume keywords

Healthcare Sales ExperienceSaaS Technology SalesRenewal ManagementSalesforce CRM ProficiencyConsultative Selling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Renewal ManagementUpsellingCross-SellingSales MethodologiesMarket Analysis

Soft Skills

Excellent CommunicationStrategic ThinkingRelationship BuildingCoaching and Mentoring

Tools & Technologies

Salesforce CRMMicrosoft OfficeExcelPowerPointWord

Industry Keywords

HealthcareClinical SolutionsHealth SystemsConsultative PartnerMarket Trends

About the role

Key responsibilities & impact

Develop and deliver proactive engagement strategies, health checks, and business reviews
Analyze product usage and satisfaction to ensure renewals and long-term value
Identify risk signals early and take action to mitigate churn
Negotiate mutually beneficial customer and Elsevier contracts
Identify upselling and expansion opportunities aligned with customer goals
Position additional Clinical Solutions products through consultative selling
Lead sales motions from discovery through negotiation and closing
Build trusted relationships with clinical, administrative, and IT stakeholders
Serve as a consultative partner aligned to client objectives
Study market trends and become an industry expert within the designated health system region
Own the end-to-end sales process for renewals and expansions
Coach sales executives on expansion opportunities
Forecast accurately and manage pipeline using Salesforce CRM
Work closely with Sales Executives and Customer Success to drive results
Share market feedback and help shape product improvements
Support coaching, mentoring, and training of new team members on occasion

Requirements

What you’ll need

2+ years of experience in healthcare sales or account management
Ideally selling SaaS technology or information solutions to hospitals or health systems
Bachelor’s degree required
Proven success in renewal management, upselling, or cross-selling
Confidence presenting to and influencing clinical, operational, and executive stakeholders
Excellent presentation, communication, and strategic thinking skills
Ability to thrive in a fast-paced, deadline-driven environment
Skilled in using Salesforce CRM and Microsoft Office tools (Excel, PowerPoint, Word)
Ability to adopt sales methodologies such as MEDDPICC, Challenger, Miller Heiman and/or Franklin Covey
Able to travel overnight, generally up to 30% of the time or based upon the needs of the business and customers
AI Fluency is valued but not required

Benefits

Comp & perks

Flexible working options
Wellbeing initiatives
Shared parental leave
Study assistance
Sabbaticals
Medical, dental, and vision coverage
401(k) with match
Employee Share Purchase Plan
Wellness platform
Headspace subscription
Employee Assistance Programs
Short- and long-term disability insurance
Life insurance
Accidental death insurance
Critical illness insurance
Hospital indemnity insurance
Parental leave
Adoption support
Surrogacy support
HSA, FSA, dependent care, and commuter benefits
Paid time off
Volunteer and Employee Resource Group participation days