QBE Insurance

Vice President

• Execute business strategy for assigned Casualty programs by underwriting business, evaluating risk, and ensuring decisions contribute to a profitable portfolio.
• Develop strategy, direct operations, mentor team members, and foster cross-functional knowledge sharing.
• Deliver profitable growth and oversee the P&L for designated programs.
• Forge and maintain strong relationships with external Program Administrators as the primary point of contact.
• Identify and manage new Casualty program opportunities through the entire evaluation and due diligence process.
• Monitor portfolio performance through defined KPIs to assess mix of business, identify trends, and ensure alignment with underwriting strategy and targets.
• Collaborate with actuarial, regulatory, claims, legal, and operations for profitable growth and seamless delivery for business performance.
• Develop, deliver and drive an effective and profitable program strategy to achieve portfolio targets.

Vice President, Casualty Programs

• Deliver on the long-term programs strategy and business plan to drive continued profitable growth of assigned programs.
• Forge and maintain strong relationships with external Program Administrators by serving as the primary point of contact and relationship manager with accountability for profit, adherence to underwriting guidelines, effective claims management, financial reporting and data collection analysis.
• Manage new WC program opportunities through entire evaluation and due diligence process.
• Partner with Program Administrators to underwrite WC risks in accordance with underwriting guidelines and portfolio objectives.
• Monitor portfolio performance through defined KPIs to assess mix of business, identify trends, and ensure alignment with underwriting strategy and targets.
• Partner with Internal Audit to conduct underwriting file reviews, ensuring adherence to underwriting standards, sound risk selection, and appropriate pricing discipline.
• Collaborate and build strong partnerships with actuarial, regulatory, claims, legal, and operations for profitable growth and seamless delivery for business performance.
• Influence team by modelling strong relationship building with key stakeholders.
• Create portfolio knowledge sharing and development opportunities for team members.
• Develop, deliver and drive an effective and profitable program strategy to achieve portfolio targets.
• Deliver efficient, accurate and timely management information to support decision-making.
• Perform complex underwriting activities in accordance with all legal and regulatory requirements.

Vice President, Workers' Compensation Programs

Underwriter

• Support the execution of timely and efficient underwriting activities by following established guidelines and referral rules
• Assist with profit improvement initiatives for assigned territory by contributing to the development of underwriting plans
• Collaborate with key stakeholders by sharing information and recommending solutions to basic underwriting issues
• Assist team with streamlined underwriting by processing, documenting and organizing assigned policies
• Build relationships with agents by gathering inquiries, researching issues, and supporting agent training
• Participate in project teams by collaborating during business planning and troubleshooting process issues
• Maintain product, system, and process knowledge
• Provide a professional level of services to external customers and internal stakeholders
• Ensure timely communication with relevant stakeholders with respect to processing queries

Associate Underwriting Operations – Commercial Property

• Perform complex underwriting activities in compliance with legal and regulatory requirements.
• Utilize product line expertise to analyze business prospects and recommend profitable risk selection.
• Forge and maintain strong relationships with agency leaders to ensure sound underwriting decision-making and support business growth.
• Optimize portfolio growth by evaluating and rating complex business and communicating high-risk exposures.
• Lead profitability and process improvement initiatives by informing senior leaders on best practices and guiding strategic plans.
• Build relationships and facilitate projects by sharing expertise, resolving issues, and monitoring the impact of change.
• Manage documents following underwriting standards and policies to ensure adherence to profitability objectives.
• Manage budgeted resources by forecasting needs and accounting for expenses to achieve fiscal responsibility.

Experienced Casualty Underwriting

Medical Billing and Coding

• Responsible for ensuring all claims are injury coded in line with Company guidelines
• Responsible for keeping service levels within target
• Support the implementation of the Claims strategy to enable delivery of overall business targets
• Participate in all relevant meetings in order to share and develop strategy, knowledge and best practice
• Liaise with internal and external network to obtain relevant information
• Accumulate data in order to identify the type and severity of injuries sustained in motor vehicle accidents

Claims Service Officer – Medical Coding

Account Manager

• Act as the primary point of contact for claims matters related to Elders Insurance agency-managed claims
• Provide expert claims support and coaching to agency staff, ensuring they understand and effectively apply claims processes and strategies.
• Maintain excellent client relationships with the insured, agents, service providers, and the broader community
• Leverage strong relationship management skills to support the Claims strategy and drive the achievement of business targets and ensure in lines with all legislation, industry codes, and company policies
• Review and analyse claims trends, providing insights and feedback to claims teams/underwriters/risk assessors to enable appropriate actions
• Deliver proactive advice, guidance, and education programs to Elders agents and internal stakeholders to drive the adoption of Elders Insurance claim strategies.
• Foster collaboration and continuous improvement with the Claims Service Centre
• Some travel will be required for this position including interstate

Claims Relationship Manager

Actuary

• Focus primarily on reserving for various commercial, specialty and legacy lines of business.
• Leverages technology in new and innovative ways and effectively communicates issues and recognizes and proposes solutions to current/existing analyses and new opportunities.
• Continuously enhancing actuarial processes to reflect changing demands.
• Construct analytical approaches by determining data needs, identifying appropriate data sources and recognizing data anomalies while making optimal use of all resources.
• Meets quality service standards by having all worksheets and analyses clearly documented and footnoted and ensures all appropriate work products are reviewed by a more senior actuary, while meeting deadlines without sacrificing work product quality.
• Execute actuarial analyses in a clear and well organized fashion aimed at the appropriate audience and adjusts workload where possible to meet deadlines.
• Support financial planning and product pricing by analyzing data and forecasting company exposures to enable risk management and facilitate profitable, long-term business strategy.
• Communicate knowledge of extensive and impactful financial strategies by monitoring emerging risk issues, trends and product lines and informing management of best practices to influence adoption of robust and valid recommendations for business development.
• Develops deep relationships within the department and develops meaningful relationships outside of the department through project interactions.
• Engages in recruitment activities and helps develop more junior actuaries.
• Contribute to systems, models and procedural revisions by conducting research and recommending changes to actuaries to encourage efficiency and organizational competitiveness in the market.
• Share technical expertise by resolving basic actuarial modeling and risk issues from internal and external sources and escalating issues to ensure department delivers quality analyses and meets business needs and requirements.
• Support the department by taking personal accountability and responsibility for accomplishing particular tasks, while continuously willing to go beyond what is required to overcome obstacles, and learn from any mistake while receiving constructive feedback.
• Independently seek out opportunities for further development and enrichment, actively pursuing actuarial credentials or maintaining continuing education requirements if already credentialed (if on the actuarial track).
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value 'can do' people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and, fun.

Senior Analyst II – Actuarial

Risk

• Provide consultancy advice and training to enhance knowledge of the valuation industry and property market trends across Service Delivery and Risk business units
• Lead risk assessments for Accident and Health (A&H) by evaluating risks, monitoring regulatory changes, and driving continuous improvement
• Perform new business and renewal large claims reviews and disclosure assessments through clinical and claims data evaluation
• Provide concise, detailed, and accurate reporting of data analysis findings, observations, and recommendations
• Serve as the subject matter expert for claims and underwriting related to risk management
• Provide clinical assessment and recommendations for setting reserves on large dollar claims
• Present in-house clinical education to enhance understanding of high-cost diagnoses and treatment trends
• Responsible for clinical thought leadership, participating in product development and educational presentations
• Consult with internal and external clients on high-cost, complex claims and engage in effective clinical risk management strategies
• Review transplant contracts and vendor selections for quality control to ensure the best options
• Build relationships with key stakeholders to communicate risk factors and develop recommendations for continuous improvement

Accident & Health Risk Lead

Consultant

• Provide risk improvement advice, conduct loss control surveys, and support Portfolio Managers and Senior Underwriters
• Responsible for managing major client accounts, including setting up account activities, scheduling, and reviewing programme structures
• Manage the relationship, development, and risk profile improvement for a significant portfolio of major clients
• Provide technical expertise for major client events and associated technical support collateral
• Represent QBE at internal and external industry events and committees
• Ensure accurate recording of Risk Management data on appropriate systems for performance monitoring
• Act as the primary contact for coordinated major client prospects with respective Portfolio Managers
• Effectively present recommendations to reduce risk exposures to loss resulting in profitable accounts

Lead Loss Control Consultant, Construction

Security Engineer

• Deliver an effective Cyber and information security Capability across QBE, partnering to deliver appropriate levels of engagement and risk mitigation.
• Build strong collaborative relationships, providing advice and working together to identify and solve root cause problems; demonstrating great tenacity in reducing potential threats and risks.
• Take personal accountability for seeking out and identifying security weaknesses; seeing mitigation through to a secure conclusion.
• Drive Cyber engagement across QBE to ensure issues are identified, self-reported and notified to key stakeholders.
• Act with integrity and transparency in threat and risk identification and problem-solving.
• Role model the creation, innovation and negotiation of solutions and risk mitigation strategies; driving fast-paced and agile behaviors.
• Drive the development, execution and assurance of an effective Cyber practice; including the adoption of relevant policy, standards, processes and templates.
• Manage and quality assure staff augmentation and outsourced security arrangements; ensuring delivery to SLAs, quality controls and alignment with QBE requirements.
• Balance operational delivery and risk commitments by identifying emerging, underlying, and accumulating risks across processes and controls.
• Understand their impact on service recipients and stakeholders, clearly communicate the risk landscape to leaders, and assist in prioritizing resources in response and formalizing, where required, in conjunction with the first line risk team.

Cyber Security Consulting Lead

Data Scientist

• Partner with business stakeholders to identify high-impact opportunities to deploy AI/ML across the insurance value chain
• Define and execute Asia data, analytics, and AI strategy aligned with business priorities
• Act as a strategic advisor to senior leadership on data and AI transformation
• Translate complex data and AI concepts into clear business value narratives
• Translate business problems into data and AI solutions with measurable impact
• Oversee the design, development and implementation of advanced analytics and AI across underwriting, claims, distribution and operations domains
• Oversee scalable data platforms supporting analytics and AI workloads
• Ensure data readiness for AI/ ML/GenAI (structured and unstructured data pipelines)
• Partner with Technology and Security to ensure safe, compliant AI adoption
• Drive a culture of data-driven and AI-augmented decision-making
• Enforce Data Management Policy and AI Governance Policy along with the respective standards to improve data quality and ensure responsible use of AI across the organisation
• Build, lead, and develop a high‑performing, multi‑disciplinary D&A team across Asia

Head of Data and Analytics

Accountant

• Oversee the preparation and maintenance of accurate accounting records, ensuring compliance with internal procedures, statutory requirements and relevant accounting standards.
• Review balance sheet revaluations and FX-related accounting entries to ensure accuracy, consistency and policy alignment.
• Analyse financial results to explain revaluations and FX movements, producing clear commentary on key drivers for stakeholders.
• Partner across Finance, Treasury and Investments to validate data and methodologies, challenge anomalies and resolve discrepancies.
• Review investment data and transactions to confirm financial controls are operating effectively and reporting is complete and accurate.
• Review monthly hedging files, investigating variances, exposures and hedge‑effectiveness outcomes to strengthen FX risk management.
• Support senior leadership with memos, technical papers and ad‑hoc analyses for governance forums (e.g., committees/boards).
• Lead continuous improvement across reporting and accounting processes, strengthening controls and enabling timely internal/external returns and audits.

Senior Accountant, FX

DevOps Engineer

• Design and architect the DevSecOps platforms to meet the organization's scalability, performance, and security requirements.
• Conduct technology evaluations and re-engineering activities to support strategy definition and continuous improvement activities.
• Integrate and manage a suite of DevSecOps tools, including source code repositories, continuous integration/continuous deployment (CI/CD) pipelines, automated testing, and security scanning tools.
• Implement automated Key Performance Indicators (KPIs) to measure and report DevSecOps platform utilization against agreed SDLC standards to provide DevOps maturity and Security posture.
• Establish and enforce DevSecOps policies, standards, and best practices to ensure compliance with industry regulations and organizational security policies.
• Lead and mentor a team of DevSecOps engineers globally, providing technical guidance, training, and support to foster a culture of continuous learning and improvement.
• Collaborate with cross-functional teams, including developers, operations, security, and business stakeholders, to promote collaboration and alignment across the organization.
• Monitor the DevSecOps platform for security incidents and anomalies, and lead incident response efforts to mitigate risks and ensure the integrity of the platforms.

Platform Technical Lead – DevSecOps

Business Development Rep

• Lead, develop and implement sales and business development strategies that promote continued growth and profitability of Agora with key producers across respective business unit within the assigned region
• Drive engagement of assigned national and local producers to ensure profitable growth of Agora, a QBE sponsored medical stop loss group captive
• Design and implement medical stop loss sales strategies to drive new business, deliver rate, and meet retention targets
• Develop and collaborate with key stakeholders to deliver on the regional business goals with key agents/brokers assigned
• Build strategic relationships with key current and potential new agents/brokers by networking and providing engaged consultation to foster business growth and meet underwriting and profitability goals
• Achieve agent/broker engagement by educating assigned agents/brokers within the region on Agora, QBE Accident & Health, and QBE while implementing best practice broker-specific marketing strategies
• Provide subject matter expertise during client business reviews by collaborating with internal operations teams and ensure services align with client needs and expectations while continuously benefitting the organization
• Execute effective account development and customer relationship management initiatives by guiding alignment among organizational, market, product and distribution channel strategies and implementing strategic account engagement and deal management plans to facilitate growth across the organization
• Forecast and manage sales activity and pipeline to meet revenue targets and company goals
• Utilize enterprise tools to lead enterprise-wide activities, track and report progress/results
• Optimize book of business by utilizing individual credibility to effectively communicate benefits of partnering with the organization and enable strong client retention
• Achieve targets for profitable medical stop loss sales volume and strategic objectives with assigned agents/brokers within the assigned region
• Monitor market trends and competition, identify and analyze opportunities, capitalize on opportunities for continuous improvement and anticipating and mitigate risks to align with organizational growth objectives
• Optimize team operations for the region by partnering with key stakeholders, sharing expertise and providing solutions to department issues to ensure profitable growth and business development aligns with business objectives
• Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility
• Contribute to a positive environment by modeling cultural expectations and guiding leaders to reward performance and value 'can do' people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

AVP, Business Development Leader – Captive

Procurement

• Execute end-to-end procurement processes, including vendor sourcing, accreditation, bidding, awarding & contracting
• Lead sourcing initiatives and invite possible vendors for accreditation (S&P)
• Analyze trends and opportunities to identify savings opportunities
• Lead supplier performance surveys and provide overall assessment
• Lead audit activities applicable to Procurement process
• Drive suppliers compliance to the PO terms (PPP) and conditions
• Ensure bidding process integrity at all times (PPP)
• Support initiatives to drive procurement processes, improve vendor management and reduce risk
• Maintain good relations with vendors and keep up-to-date with vendor offerings (EA/CF)
• Organize and participate in product presentations by the suppliers to the interested end-users
• Support supplier performance evaluations and document end-user comments regarding supplier supplies and services
• Review submitted purchase requests and check completeness & compliance
• Organize invitation to bid, purchase orders and contracts that captures all the necessary details and in a timely manner
• Prepare and analyze overall canvass summary and recommendation
• Negotiate with vendors regarding the prices and relevant terms