QBE Insurance

Manager

• Support injured individuals through their recovery journey after a motor vehicle accident as part of the Compulsory Third Party (CTP) Insurance Claims team
• Provide compassionate and high-quality customer service and manage end-to-end claims with mentorship
• Build strong relationships with customers and stakeholders and guide customers through each step of their recovery
• Work in a fast-paced, collaborative environment and grow expertise navigating complex challenges
• Complete work rights, police and credit checks as a condition of employment

Case Manager, CTP Claims

Business Development Rep

• Lead growth of QBE's cyber insurance portfolio across Continental Europe focused on new business production.
• Collaborate with local underwriting teams to align with risk appetite and technical standards.
• Support Cyber Product Manager for Europe on regional strategy and product development.
• Build strong broker and client relationships; act as trusted advisor offering insight, education, and thought leadership on cyber risk.
• Represent QBE at industry events and forums to enhance visibility and credibility.
• Role reports to Cyber Product Manager for Europe and is production-focused.

Cyber Business Development and Technical Manager

Underwriter

Execute business strategy for assigned Program(s) by establishing relationships with Program Administrators and underwriting within authorized limits
Lead a team of Program Managers: set strategy, manage operations, mentor, create knowledge sharing
Manage portfolio profitability, underwriting, distribution, expense management, and financial reporting
Provide market-facing leadership and customer engagement; serve as primary Program Administrator contact
Identify and manage new business opportunities including due diligence and negotiation of rates, terms, and conditions
Collaborate on complex projects, ensure compliance with regulations, oversee contract documentation and production
Manage budgeted resources, forecast expenses, and meet fiscal responsibility

VP, Program Underwriting

Insurance

• Provide exceptional claims service to customers by managing complex medical stop loss claims effectively
• This includes assessing policy coverage, investigating, evaluating, and negotiating claims, as well as collaborating with suppliers and stakeholders while offering technical support
• Support the implementation of the Claims strategy to enable the delivery of overall business targets
• Maintain current knowledge of insurance guidelines, policy changes, and modifications
• Maintain good client relationships with insured individuals, agents, service providers, and the general public
• Provide claim management for various types of insurance claims
• Identify and implement strategies to minimise Claims Costs and Leakage
• Respond to client requests following service standards
• Assist with the negotiation of claims settlements
• Participate in relevant meetings to share and develop strategy, knowledge, and best practices
• Identify and resolve issues or anomalies non-compliant with policies and procedures
• Assist with the daily review of reports and ad hoc reporting
• Mentor and coach junior staff as required

Case Manager, CTP Claims

Cyber Business Development and Technical Manager

VP, Program Underwriting

Claims Specialist - Accident & Health