QBE Insurance

Recruitment

• Influence senior leaders on leveraging framework to simplify processes
• Enable team members to contribute to business unit strategy discussions related to process simplification
• Ensure alignment with senior leaders on focus areas and priorities
• Drive awareness and adoption of core capabilities and services among senior leaders
• Ensure compliance with legislation, industry codes, and company policies
• Initiate and capitalise on best practices and innovations
• Complete all required advice and compliance training successfully
• Drive continuous business process improvement aligned with business unit KPIs
• Encourage team members to demonstrate company values and core capabilities
• Manage operational and organisational design effectively

Talent Acquisition Lead

Financial Planning and Analysis

• Based in Manila or Cebu.
• Reporting to the Finance Services Team Lead (TL) – Tax, under the GSSC Enterprise Services (ES) tower.
• Assist TL and the Finance Services Operations Manager – Tax (OM) in ensuring that QBE’s tax compliance and reporting obligations are satisfied for all applicable taxes depending on the tax jurisdiction of that country (e.g., income tax, indirect taxes, etc.) for Group and/or its divisions.
• Assist with tax audits and provision of ad-hoc tax advisory to QBE business, focusing on high complexity and urgent tasks and/or first-level review role.

Senior Finance Professional – Tax

Risk

• Oversee and enhance People operations by driving Continuous Improvement initiatives.
• Ensure accurate representation of people data in the Workday system.
• Advise People teams on process improvements.
• Manage and coordinate activities for the People administration team.
• Contribute to Strategy & Operations' continuous improvement design processes.
• Assist/create and recommend continuous improvement strategy for the assigned work stream.
• Support continuous improvement initiatives from idea generation to implementation.
• Responsible for maintaining procedure manual for specific areas of responsibility.
• Track the volume of exceptions recorded for the development of a data quality dashboard.
• Provide regular reporting on data exceptions, errors, and issues resolved to stakeholders.
• Work with teams to plan, prioritise, and schedule Applications Minor Enhancements and Development.
• Analyse workflow to create process maps and isolate areas of potential improvement.
• Manage the new joiner and leaver process to ensure a seamless and error-free process.
• Manage the People Administration team to ensure alignment with business needs and performance standards.

Continuous Improvement Lead

Business Analyst

• Manage demand through the global ticket and request management tool to ensure effective queue management
• Collaborate with global peers and participate in internal meetings to share and develop knowledge and best practice
• Maintain least privileged access to QBE systems for joiners, movers, leavers (JML) and authorized users, ensuring access granted is in line with job function, controls are maintained, or access removed in a timely manner
• Respond to information security and access-related questions and inquiries, using available information security tools and procedures ensuring adherence to QBE’s defined service processes (e.g. Incident, Request, Change, Problem, etc.) and ITIL best practice guidelines
• Manage requests for additional access to QBE systems, ensuring these are met within accordance to agreed controls, protocols (least privileged) and SLA’s
• Consistent compliance with defined controls, processes and QBE security policies and standards
• Proper analysis and autonomous decision making to ensure no separation of duties conflicts exist with access granted
• Timeliness and accuracy to JML and additional access requests, meeting or exceeding defined SLAs and performance targets
• No major security risks/control failures or breaches.
• Demonstrable continuous business process improvement
• Build and maintain strong and effective relationships with business customers at all levels of the organization to ensure service delivery meets expectations.
• Provide advice and guidance for IT security and user access-related activities; ensuring customers are aware of key issues and able to implement correct procedures and protocols.
• Build effective relationships with other departments within IT to ensure smooth end-to-end management of tickets (requests and incidents).
• Independently analyze requests to ensure proper separation of duties and least privileged concept is applied when granting access (across multiple, complex platforms).
• Produce accurate management information to enable effective reporting, decision making and action.
• Investigate and resolve access related inquiries, ensuring effective resolution in line with key controls and processes, minimizing business disruption.
• Administer Active Directory (AD) and other key applications, operating systems/platforms, ensuring information (i.e. identity data) held is current and regularly updated.
• Maintain relevant audit trails to support control activities relevant to the JML processes.
• Independently respond to audit inquiries and activities related to access controls, where required.

Identity & Access Management Analyst

Auditor

• Undertake control audits across the Global QBE Finance environment
• Assist with standardizing the process and control documentation across Finance
• Use judgement to assess the operating effectiveness of controls
• Evaluate the adequacy of supporting documentation
• Challenge divisional accounting teams to remediate control deficiencies
• Monitor the testing universe and associated risk profiles and recommend changes and updates
• Ensure that review work is aligned and complies with the assurance methodology
• Deliver assigned work to expected quality and in line with assurance methodology and professional standards
• Proactively manage personal utilization in coordination with the ICA team
• Build and maintain effective ongoing working relationships within the GSSC to understand needs and manage expectations
• Conduct effective and efficient engagement meetings and scheduled reviews on time and to budget

Auditor, Internal Controls Assurance

Actuary

• Gathering, analysing and interpreting data to support product decision-making.
• Conducting market research and competitor analysis to inform strategy.
• Monitoring performance through dashboards, metrics and reports.
• Supporting project tracking and ensuring timelines and deliverables are met.
• Presenting clear, well-organised analyses to stakeholders.
• Identifying new opportunities for actuarial analysis and driving efficiencies.

Actuarial Analytics Advisor

Manager

• Lead and oversee actuarial services, including pricing tools development, analytics, portfolio management, reserving, reporting, and planning
• Develop solutions to proactively ensure ongoing profitability of products
• Maintain quality controls throughout processes
• Build complex models and modify techniques as appropriate
• Develop insight to support decision-making by the business
• Provide industry expertise to contribute to planning and strategic issues
• Manage and continually develop the actuarial function to meet business needs
• Build and maintain relationships with internal and external stakeholders
• Plan own and team priorities and activities to ensure delivery is in line with plan requirements
• Develop, direct, and coach junior pricing/analytics, and actuarial staff

Asia Manager, Pricing

• Provide support to accounting and reporting activities by managing day-to-day financial tasks.
• Ensure all processes are documented in a standard format and maintained in an accessible fashion.
• Maintain strong relationships with stakeholders to ensure service delivery meets customer expectations.
• Ensure compliance with legal and regulatory requirements to meet financial obligations.
• Assist in the preparation and maintenance of accurate accounting records to ensure compliance with regulations.
• Contribute to the refinement of processes and procedures to continuously improve efficiency.
• Assist with special investigations/projects concerning commercial accounting issues as required.
• Participate in internal meetings to share and develop strategy, knowledge, and best practices.
• Assist in managing the credit control aspects of the business.

Finance Services Analyst

Accountant

• Provide support to accounting and reporting activities by managing day-to day financial tasks.
• Ensure accuracy and compliance with regulations and policies.
• Process financial transactions, analyse data, prepare reports, and assist with budgeting processes.
• Review and process invoices, resolve payment queries, and ensure accuracy of financial data.
• Ensure all processes are documented in a standard format.
• Maintain strong relationships with stakeholders.

General Accountant

Accounting Manager

• Provide leadership, direction, and coordination of operational activities within the team, focusing on driving change and optimizing service delivery
• Oversee the management of accounting and reconciliation processes for both onshore and offshore operations to ensure effectiveness, efficiency, and continuity of operation
• Provide expertise in financial and statutory reporting, high-level business analysis, and ensure timely and accurate fulfillment of capital reporting requirements
• Maintain accurate accounting records following internal procedures and statutory requirements to ensure compliance
• Provide support for timely financial reporting, compliance with regulatory requirements, and adherence to policies and procedures
• Supervise the creation and approval of financial reports ensuring quality and accuracy
• Build and maintain strong relationships with key stakeholders both internally and externally
• Analyse and adjust regulatory reports to meet internal and external requirements
• Provide visible leadership, effective communication and feedback to the team
• Manage resources and capacity for financial accounting and operations reporting processes efficiently
• Drive process improvement and efficiency gains
• Contribute to the overall strategy and planning to meet business targets
• Maintain compliance with policies, procedures, and regulations

Accounting Supervisor, CPA Required

• Provide support to accounting and reporting activities by managing day-to-day financial tasks.
• Ensure accuracy and compliance with regulations and policies.
• Process financial transactions, analyse data, prepare reports, and assist with budgeting.
• Review and process invoices, resolving payment queries.
• Ensure the accuracy of financial data for the service company.
• Maintain strong relationships with stakeholders to ensure service delivery meets customer expectations.
• Ensure compliance with legal and regulatory requirements to meet financial obligations.

Senior Accounting Professional

Insurance

• Gain in-field training hours of loss adjustment procedures
• Develop and implement performance and developmental coaching plans with the support of your manager
• Implementation, monitoring and follow up of effective profit improvement plans for assigned territory
• Spend time with our field adjusters and specialists learning about claims processes, insurance plans, and the crop life cycles
• Build relationships with immediate and broader QBE team

Claims Adjuster, Crop Intern

• Develop and implement a strategic vision for the Financial Lines division, ensuring alignment with QBE’s objectives
• Lead a team of underwriters and specialists, fostering a culture of high performance and professional growth
• Drive profitable growth by identifying new business opportunities and optimising the existing portfolio and maintain strong relationships with brokers, clients, and industry partners to enhance market presence
• Oversee underwriting guidelines, risk assessment, and pricing strategies to ensure sustainable profitability
• Monitor industry trends, regulatory changes, and emerging risks to keep the company ahead of market developments
• Collaborate with internal stakeholders, including actuarial, claims, and legal teams, to optimise product offerings and risk management
• Lead, adjust to and plan for financial performance, understanding P&L and Balance Sheets, and ensuring financial targets are managed and led

Head of Financial Lines

Compliance

• Use established guidelines to review, analyze and make recommendations regarding basic RMA required compliance reviews and make necessary corrections to insured’s Schedule of Insurance, acres, yield, etc.
• Document appropriate compliance review findings for submission to RMA
• Assess necessity for additional compliance reviews based on interpretation of estimated loss/reserves and RMA data
• Interpret RMA audit requests to obtain appropriate insured documentation for submission to RMA by defined completion date
• Assist with investigating and resolving system data transmission errors
• Communicate notification of new compliance reviews to customer
• Ensure retention of compliance review documentation
• Collaborate internally and externally, including with Claims, Underwriting and other departments to deliver excellent customer service to our agents and farmers
• Comply with company policies and procedures, laws, rules and regulations through execution of compliance quality reviews
• Identify and communicate potential misrepresentations, fraud, waste, abuse and other compliance risks
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others
• Additional other tasks as assigned

Insurance Compliance Administrator, Crop

• Lead the strategic direction of capital initiatives, capital governance and compliance for AUSPAC
• Analyse AUSPAC’s capital position, evaluate capital targets, and forecast dividend capacity in collaboration with Regulatory Reporting
• Support the CFO and CRO in preparing ICAAP reports and enhancing related frameworks, policies, and scenario analysis
• Lead capital optimisation initiatives across reinsurance, investment, and portfolio strategy and partner with Group Treasury on stress testing and group-wide planning
• Ensure compliance with APRA Prudential Standards and internal governance policies, continuously improving capital reporting processes
• Maintain and enhance CPS190 Recovery and Exit Plans and CPS900 Resolution Assessment and contribute to QBE Group’s resolution planning efforts
• Collaborate with cross-functional teams and regulators to strengthen capital management, modelling capabilities, and governance across AUSPAC

Senior Manager, Capital Management

Full-stack Engineer

• Drive efficient delivery of build artefacts and provide technical leadership in design, development, and deployment of QBE's platforms
• Ensure consulting services and project focus align with IT strategic objectives
• Work with the business and IT to develop plans and strategies in line with the strategic direction
• Manage the continuous improvement of development processes and methodologies
• Resolve or escalate issues promptly according to SLAs
• Deliver solutions meeting customers' needs and assess customer impacts
• Build and maintain strong working relationships with key stakeholders
• Analyse business requirements, and design and implement solutions
• Estimate effort for activities, report on progress and manage activities within agreed budgets
• Ensure teams are adequately skilled and technical abilities are at desirable levels

Software Engineering Lead, Pega

• Investigate and resolve Casualty Personal Injury claims to provide excellent claims handling service with minimal leakage
• Identify and investigate coverage issues to ensure the company’s liability aligns with its contractual commitments
• Identify subrogation, contribution, and other recovery issues and ensure these are successfully pursued where appropriate
• Manage claims and other material claims issues to resolve and settle claims on an economic basis
• Ensure claims fees and advice are responded to within agreed timeframes to provide good service
• Respond to internal and external stakeholder requests in accordance with service standards
• Flag complaints as required and Treat Customers Fairly
• Maintain knowledge of the claims portfolio and provide information to others on request to support effective monitoring of claims and underwriting decisions
• Reserve accurately to ensure the company’s liability is always clear
• Maintain efficient handling of your own caseload to ensure the prompt, timely, and effective handling of claims
• Work as part of the Casualty team focusing on employer’s liability & public liability claims

Personal Injury Claims Adjuster, Employer and Public Liability

Underwriter

• Contribute to the delivery of the annual business plan for the respective business unit by making appropriate decisions
• Perform complex underwriting activities in compliance with legal and regulatory requirements
• Utilize product line expertise to analyze business prospects and recommend profitable risk selection
• Manage key portfolios/accounts with intermediaries
• Establish, strengthen, and develop relationships with stakeholders and brokers to maximize influence and achieve business objectives
• Lead profitability and process improvement initiatives and inform senior leaders on best practices
• Maintain in-depth knowledge of current legislation, best practice, underwriting, systems, products and organizational guidelines
• Actively manage your portfolio and relationships with brokers and colleagues to achieve portfolio retention, growth and profitability targets
• Coach and mentor Underwriters & Assistant Underwriters and supervise work as required
• Adhere to underwriting standards, instructions, and good practice to minimize risk and maximize efficiency

Assistant Vice President – Marine Cargo Underwriting

Data Scientist

• Contribute to data science projects ensuring scientific integrity of work products in assigned business areas
• Conduct exploratory data analysis to obtain insights using analytical methods and statistical techniques
• Solve data issues to provide advice on underwriting policies and to support decision-making and improve operational efficiency
• Provide subject matter guidance to build and deploy models, and analyse model performance
• Collaborate with other analytics team members to size analytical opportunities and create delivery plans for positive commercial returns
• Provide input on analytical models to drive fraud identification, recoveries, renewals, and profitable growth
• Assist in developing commercial propositions using analytics within insurance core functions
• Develop knowledge of new feature sets and explore machine learning algorithms for extracting new features
• Serve as a modelling and data science partner for specific business areas to enhance work products' scientific integrity

Data Science Associate

Business Development Rep

• Lead growth of QBE's cyber insurance portfolio across Continental Europe focused on new business production.
• Collaborate with local underwriting teams to align with risk appetite and technical standards.
• Support Cyber Product Manager for Europe on regional strategy and product development.
• Build strong broker and client relationships; act as trusted advisor offering insight, education, and thought leadership on cyber risk.
• Represent QBE at industry events and forums to enhance visibility and credibility.
• Role reports to Cyber Product Manager for Europe and is production-focused.

Cyber Business Development and Technical Manager

• Support injured individuals through their recovery journey after a motor vehicle accident as part of the Compulsory Third Party (CTP) Insurance Claims team
• Provide compassionate and high-quality customer service and manage end-to-end claims with mentorship
• Build strong relationships with customers and stakeholders and guide customers through each step of their recovery
• Work in a fast-paced, collaborative environment and grow expertise navigating complex challenges
• Complete work rights, police and credit checks as a condition of employment

Case Manager, CTP Claims

Execute business strategy for assigned Program(s) by establishing relationships with Program Administrators and underwriting within authorized limits
Lead a team of Program Managers: set strategy, manage operations, mentor, create knowledge sharing
Manage portfolio profitability, underwriting, distribution, expense management, and financial reporting
Provide market-facing leadership and customer engagement; serve as primary Program Administrator contact
Identify and manage new business opportunities including due diligence and negotiation of rates, terms, and conditions
Collaborate on complex projects, ensure compliance with regulations, oversee contract documentation and production
Manage budgeted resources, forecast expenses, and meet fiscal responsibility

VP, Program Underwriting

• Provide exceptional claims service to customers by managing complex medical stop loss claims effectively
• This includes assessing policy coverage, investigating, evaluating, and negotiating claims, as well as collaborating with suppliers and stakeholders while offering technical support
• Support the implementation of the Claims strategy to enable the delivery of overall business targets
• Maintain current knowledge of insurance guidelines, policy changes, and modifications
• Maintain good client relationships with insured individuals, agents, service providers, and the general public
• Provide claim management for various types of insurance claims
• Identify and implement strategies to minimise Claims Costs and Leakage
• Respond to client requests following service standards
• Assist with the negotiation of claims settlements
• Participate in relevant meetings to share and develop strategy, knowledge, and best practices
• Identify and resolve issues or anomalies non-compliant with policies and procedures
• Assist with the daily review of reports and ad hoc reporting
• Mentor and coach junior staff as required