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Talent Acquisition Specialist
QBE InsuranceTalent Acquisition Onboarding Specialist managing end-to-end onboarding processes in Cebu, Philippines. Ensuring compliance and a positive candidate experience throughout the hiring lifecycle.
About the role
Key responsibilities & impact- Manages end-to-end offer letter initiation, documentation completion and hiring administration in line with approved terms, timelines and compliance requirements.
- Coordinates background checks and pre-employment requirements, ensuring candidate consent, regulatory compliance, timely follow-ups and review results for red flags for escalation to hiring managers or People partners.
- Acts as the primary point of contact for candidates throughout pre-boarding such as liaising of queries related to offers, benefits and start dates with the recruiter and/or hiring manager.
- Ensures all pre-employment screenings (e.g., drug tests) are completed and proceed with the hiring process in the ATS and the HRIS.
- Coordinates with IT and the hiring manager to ensure equipment and access permissions are ready for the first day.
Requirements
What you’ll need- Some relevant work experience in HR onboarding, talent acquisition support, recruitment administration or HR service delivery roles.
- Increasing level of responsibility in a shared services or call centre environment.
- Policy administration experience.
- Experience in shared services or RPO/BPO industry with shifting schedules.
- Tertiary Degree or equivalent combination of education and work experience.
- Strong verbal and written communication skills to support candidate and stakeholder interactions.
- Ability to follow defined workflows and procedures to ensure consistency and accuracy.
- High attention to details across offer documentation, background check, and hiring records.
- Ability to work effectively with recruiters, hiring managers, and external vendors.
- Comfortable working with ATS and HR systems.
- Service‑oriented mindset with a focus on delivering a positive candidate experience.
Benefits
Comp & perks- Equal Employment Opportunity
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Offer Letter ManagementBackground Check CoordinationPre-Employment ScreeningRecruitment AdministrationCompliance Requirements
Soft Skills
Service-Oriented MindsetEffective CollaborationProblem-Solving