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Senior Business Systems Analyst
QBE InsuranceSenior Professional Business Systems Analyst blending business analysis and systems analysis for QBE. Collaborating with stakeholders and technology teams to meet business needs in system requirements.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing business processes and system behavior, capturing requirements, and supporting solution implementation. Proficient in Service Management tools and SDLC, with strong communication and interpersonal skills to effectively collaborate with stakeholders.
Highest-signal resume keywords
Business AnalysisSystems AnalysisService Management ToolsSDLCMicrosoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisSystems AnalysisRequirements CaptureUAT PlanningRisk Assessment
Soft Skills
Presentation SkillsInterpersonal SkillsCommunication SkillsSelf-Driven
Tools & Technologies
ServiceNowJiraAzure DevOpsMicrosoft VisioMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Tech Stack
Tools & technologiesAzureSDLCServiceNow
About the role
Key responsibilities & impact- Perform a blended Business Analyst and Systems Analyst role
- Understand business needs and analyze business processes and system behaviour
- Capture requirements and support solution implementation
- Work with business stakeholders and technology teams to translate business needs into system requirements
- Contribute in solution research and assess solution options and trade-offs
- Support UAT planning and execution
- Identify and assess risks within your subject matter area
- Resolve minor issues and escalate complex issues promptly
Requirements
What you’ll need- Some relevant work experience
- Tertiary Degree or equivalent combination of education and work experience
- Proficient Presentation, interpersonal and communication skills
- Sound knowledge in Service Management tools (e.g., ServiceNow)
- Sound Knowledge in SDLC
- Proficient in Microsoft Office (Visio, Word, Excel, PowerPoint)
- Self-Driven – responds to challenging priorities with a sense of urgency and pace
- Basic experience with Jira or Azure DevOps is desirable.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Professional development opportunities