Account Manager – Accident & Health

QBE Insurance

Account Manager supporting Accident & Health underwriting business strategy and client relations. Responsible for post-sale customer service and managing account relationships.

Posted 6/30/2026full-timeAtlanta • Massachusetts, Minnesota, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $66,000 - $123,500 per yearWebsite

About the role

Key responsibilities & impact

Support Accident & Health (A&H) underwriting business strategy by handling daily operations
Manage account service activities as a primary client contact
Analyze and provide recommendations on policy related documents to ensure underwriting intentions are documented and accurately communicated to the policyholder
Partner with Product Management to ensure legislative requirements and corporate communications translate appropriately onto policy related documents
Provides all-encompassing post sale customer service support for assigned new business and renewal block of business
Supports a dedicated team of Underwriters and Business Development Leaders to ensure smooth delivery of client services
Responsible for the collection of required items to ensure timely policy issuance and underwriting requirements are met
Validates document terminology fits contractual needs to protect QBE against risk and requests any additional documentation, if necessary
Maintains ongoing account relationships by being the primary contact for claims and premium accounting post issuance, assisting with collection process, and ensuring commissions/applicable fee’s are accurate
Strong attention to detail to identify and remediate all said issues

Requirements

What you’ll need

Bachelor's Degree or equivalent combination of education and work experience
Strong customer focus with ability to develop strong customer relationships
Ability to communicate in a clear, well-organized, professional manner both written and verbal
Effective organizational skills; manage and prioritize competing responsibilities concurrently and effectively
Proven critical thinker to resolve problems
Capable of working in a faced paced environment
Work independently with little supervision or direction
Collaborate with internal and external customers

Benefits

Comp & perks

Hybrid Working – a mix of working from home and in the office
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Policy AnalysisDocument ValidationAccount ManagementRisk AssessmentTimely Policy Issuance

Soft Skills

Effective CommunicationOrganizational SkillsProblem SolvingIndependenceCollaboration

Certifications

Bachelor's Degree