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QBE Insurance

Business Analyst – Reinsurance

QBE Insurance

Business Analyst act as a critical link between business stakeholders and tech teams at QBE. Focused on reinsurance, translates requirements into value-driven solutions.

Posted 6/25/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Support business partners in gathering requirements
  • Collaborate with technology teams to deliver system incidents, enhancements, and solutions
  • Conduct analysis of business needs and manage stakeholders
  • Act as a liaison between business and IT teams
  • Provide technical knowledge and execute production support tasks
  • Maintain relationships to drive system and process improvements
  • Serve as a Subject Matter Expert (SME) for internal stakeholders
  • Investigate and respond to production support items within SLAs
  • Identify and recommend continuous improvement initiatives
  • Identify and assess risks within subject matter area
  • Assist in the development of project documentation and best practices
  • Analyse workflow and create process maps to identify areas for improvement
  • Support end-users by ensuring understanding of user requirements.
  • Collaborate with developers to achieve departmental service-level agreements.

Requirements

What you’ll need
  • Background in insurance is essential
  • Reinsurance experience is advantageous
  • Ability to translate business needs into technical requirements and user stories
  • Strong stakeholder management and communication skills
  • A mindset that challenges the status quo and proposes new ideas
  • Experience working closely with technology/delivery teams
  • Workable understanding of process integrated with technology systems in an 'agile' framework.
  • Business analysis, technical analysis, and improvement experience,
  • Solid experience in IT, with exposure to business process re-engineering, commercial analysis, development and monitoring of SLAs, and business transformation.
  • Data analysis experience.
  • Process mapping experience.

Benefits

Comp & perks
  • 30 days holiday with the option to buy more
  • Flexible working – including hybrid, part-time and job share options
  • 10% employer pension contribution
  • Private medical insurance for you and your family
  • 26 weeks paid parental leave
  • Up to 20 days remote working abroad
  • Cycle-to-work scheme
  • A strong commitment to sustainability and responsible investing

ATS Keywords

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Hard Skills & Tools
business analysistechnical analysisdata analysisprocess mappingbusiness process re-engineeringcommercial analysisdevelopment of SLAsbusiness transformationagile framework
Soft Skills
stakeholder managementcommunication skillscollaborationproblem-solvingcontinuous improvement mindset