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Business Analyst – Reinsurance
QBE InsuranceBusiness Analyst act as a critical link between business stakeholders and tech teams at QBE. Focused on reinsurance, translates requirements into value-driven solutions.
About the role
Key responsibilities & impact- Support business partners in gathering requirements
- Collaborate with technology teams to deliver system incidents, enhancements, and solutions
- Conduct analysis of business needs and manage stakeholders
- Act as a liaison between business and IT teams
- Provide technical knowledge and execute production support tasks
- Maintain relationships to drive system and process improvements
- Serve as a Subject Matter Expert (SME) for internal stakeholders
- Investigate and respond to production support items within SLAs
- Identify and recommend continuous improvement initiatives
- Identify and assess risks within subject matter area
- Assist in the development of project documentation and best practices
- Analyse workflow and create process maps to identify areas for improvement
- Support end-users by ensuring understanding of user requirements.
- Collaborate with developers to achieve departmental service-level agreements.
Requirements
What you’ll need- Background in insurance is essential
- Reinsurance experience is advantageous
- Ability to translate business needs into technical requirements and user stories
- Strong stakeholder management and communication skills
- A mindset that challenges the status quo and proposes new ideas
- Experience working closely with technology/delivery teams
- Workable understanding of process integrated with technology systems in an 'agile' framework.
- Business analysis, technical analysis, and improvement experience,
- Solid experience in IT, with exposure to business process re-engineering, commercial analysis, development and monitoring of SLAs, and business transformation.
- Data analysis experience.
- Process mapping experience.
Benefits
Comp & perks- 30 days holiday with the option to buy more
- Flexible working – including hybrid, part-time and job share options
- 10% employer pension contribution
- Private medical insurance for you and your family
- 26 weeks paid parental leave
- Up to 20 days remote working abroad
- Cycle-to-work scheme
- A strong commitment to sustainability and responsible investing
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysistechnical analysisdata analysisprocess mappingbusiness process re-engineeringcommercial analysisdevelopment of SLAsbusiness transformationagile framework
Soft Skills
stakeholder managementcommunication skillscollaborationproblem-solvingcontinuous improvement mindset