AI Change & Learning Specialist

QBE Insurance

AI Change & Learning Specialist supporting AI learning rollout across employees and leaders at QBE. Engaging stakeholders and enhancing practical use of AI tools in the workplace.

Posted 6/20/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Coordinating delivery of AI learning activity across employees and leaders, ensuring alignment to timelines and expectations
Acting as a key point of contact for learner support, helping troubleshoot issues and drive engagement
Supporting the rollout and ongoing management of learning interventions
Contributing to broader change and adoption activity, linking learning to AI capability uplift and workforce readiness
Translating AI learning into clear, practical guidance for teams and leaders to embed into day-to-day work
Maintain and update AI learning content and support materials, ensuring resources remain relevant, simple and easy to use
Work closely with stakeholders and business communities to reinforce learning, build confidence and encourage practical use of AI
Tracking and reporting on engagement, completion and barriers, using insights to continuously improve the experience

Requirements

What you’ll need

Experience in learning, change, organisational development or workforce transformation
Strong coordination and delivery skills, with the ability to manage multiple priorities
Confident stakeholder engagement and communication across different levels of the business
Ability to translate complex concepts into clear, practical guidance
Comfortable using data and insights to track progress and improve outcomes
Strong interest in AI and digital ways of working, with hands-on experience using tools like Copilot (or similar)

Benefits

Comp & perks

Hybrid Working – a mix of working from home and in the office to enhance your work/life balance
Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
18 weeks’ gender-equal flexible leave for all new parents, including paid super

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

learning developmentchange managementorganizational developmentworkforce transformationdata analysisAI capability upliftcontent management

Soft Skills

coordination skillsdelivery skillsstakeholder engagementcommunication skillsability to translate complex conceptsproblem-solvingengagement drivingadaptability