Proofpoint

Sales Engineer

• Collaborate with the sales team to develop and execute targeted account penetration strategies
• Build trust and rapport with customers and prospects in person, and be their main technical point of contact throughout the process
• Deliver compelling product demonstrations that address today’s most pressing cyber threats
• Work closely with customer/prospect security staff for technical discovery, as well as planning, execution and wrap up of Proof-of-Concept (POC) and Production Evaluations
• Design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio
• Assist in professional services deployments, technical training, and to present at or attend industry seminars and/or trade shows
• Provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions the best in the industry
• Mentor new team members in multiple areas including Proofpoint products, sales process, and relationship management with both customers and account managers
• Develop and deliver training presentations to peers, account managers, and other teams within Proofpoint
• Contribute across all corporate communication channels, write and help upkeep internal documentation and training
• Help develop solutions to common challenges and establish processes within the local team, department, and across the sales engineering organization

Senior Sales Engineer – Mid Market Accounts

Security Engineer

• Stay abreast of a constantly evolving threat landscape and modern tech stacks needed to support research
• Work in partnership with threat researchers to design and implement tools and systems which enable their ability to track, contextualize, and report on malicious activity
• Liaison with other engineering units within Proofpoint to ensure stakeholder requirements are communicated and as a consultant to help those units understand the needs of a security-focused end-user constituency
• Work effectively as part of a remote team using chat, video chat, and conference calls

Senior Security Research Engineer

Sales

• Lead initiatives to improve Salesforce usability, data quality, and workflow efficiency across the lead-to-cash lifecycle
• Translate business needs into scalable system solutions, partnering with IT to design, build, and iterate
• Identify and resolve root causes of system friction, reporting inconsistencies, and process inefficiencies
• Provide ongoing support for Salesforce and Clari to ensure data accuracy, reporting reliability, and continuity of day-to-day sales operations
• Drive visibility into the sales technology ecosystem, including tool purpose, usage, cost, and renewal timelines
• Partner with Finance, IT, Security, and Procurement to support tool evaluations, renewals, and investment decisions
• Monitor adoption and value realization to identify optimization or consolidation opportunities
• Support a structured intake and evaluation process for new tools and enhancements
• Deliver a portfolio of sales productivity and process improvement initiatives annually
• Identify and implement automation opportunities across systems and workflows
• Partner with stakeholders to pilot and scale AI-enabled capabilities that improve seller efficiency
• Support and help drive high-impact, cross-functional initiatives related to sales technology and process transformation
• Contribute to tool and platform evaluations by coordinating inputs, building analysis, and supporting recommendation development
• Help structure timelines, track progress, and ensure alignment across stakeholders
• Drive day-to-day coordination and execution of select high-priority initiatives (e.g., sales enablement platform evaluations or tooling transitions), including managing timelines, stakeholder alignment, and deliverables in partnership with leadership

Senior Analyst, Sales Systems & Tools

Manager

• Escalation point for critical customer situations
• Leverage the internal, cross-functional community to drive critical situations to resolution
• Provide customer-facing updates and internal reporting
• Lead cross-departmental process improvement to maximize customer retention
• Drive process improvement as part of the overall Services group
• Provide post-escalation analysis reporting that will capture and help drive process improvements throughout the organization
• Coordinate and research incident root cause and generate customer-facing cause analysis document
• Evaluate customer request for service level agreement violations
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Participate in on-call support 24x7 rotation as assigned

Critical Situations and Escalation Manager

• Collaborate with the sales team to develop and execute targeted account penetration strategies
• You will design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio
• Occasionally assist in professional services deployments and technical training, and present or attend industry seminars and/or trade shows
• Provide valuable customer insights and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams
• Work with our Channel team to help support and enable our Distributors and Resellers
• You will become an expert in Email Security, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP), and the threat landscape
• Occasional travel required.

Inside Sales Engineer

• Work collaboratively with other groups, including Professional Services, Support, Sales, Engineering, and Product Management to ensure effective operation of our team and ensure ongoing customer satisfaction
• Formulate best practices for presentations, quarterly reports, and health checks as well as overall TAM strategy
• Be a thought leader on the value of the Premium Support offering and assist in the development of sales strategy and program objectives
• All aspects of personnel management including recruiting/hiring, development, training and delivering annual reviews
• Provide feedback and direction, both positive and constructive in a timely and effective manner
• Build a strong team and provide satisfaction among your team and customer
• Provide technical leadership and communications to senior staff during service availability issues and other critical events such as major upgrades and migrations
• Provide ongoing and proactive technical leadership and support to Proofpoint’s largest and most strategic customers with little direction
• Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers
• Along with the assigned TAM, meet regularly with strategic clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items
• Maintain practical technical knowledge of Proofpoint’s product suite and be able to mentor staff on best practices, preferred configurations, and next steps for customer issues

Manager, Premium Security Services

Marketing

• Own timelines, action tracking, and status visibility for marketing programs.
• Write and refine campaign emails for EMEA audiences, focusing on subject lines and conversion.
• Manage LinkedIn and paid ad copy for the region, tracking CTR and engagement metrics.
• Coordinate multi-touch email campaigns and collaborate with sales and regional teams.
• Optimize web and landing pages for EMEA, improving conversion.
• Monitor campaign and content metrics, maintaining trackers for leadership.

Marketing Specialist

• Collaborate with the sales team to develop and execute targeted account penetration strategies
• Build trust and rapport with customers and prospects in person, and be their main technical point of contact throughout the process
• Deliver compelling product demonstrations that address today’s most pressing cyber threats
• Work closely with customer/prospect security staff for technical discovery, as well as planning, execution and wrap up of Proof-of-Concept (POC) and Production Evaluations
• Design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio
• Occasionally, assist in professional services deployments, technical training, and to present at or attend industry seminars and/or trade shows
• Provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions the best in the industry
• Become an expert in Email Security Gateways, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP), and the threat landscape

Senior Sales Engineer

Procurement

• Lead enterprise market scanning of commodities, labor, logistics, capacity, inflation, economic indicators, and geopolitical risk.
• Develop authoritative Category Outlooks and real‑time market briefs to guide sourcing waves, negotiation timing, and strategy refinement.
• Advise Category Managers and executives on high‑impact market scenarios and commercial implications.
• Build predictive pricing models, inflation trajectories, regression‑based forecasts, and risk‑adjusted simulations.
• Develop should‑cost models for materials, services, and capex scopes; quantify cost drivers such as labor, overhead, equipment, logistics, raw materials, and supplier margin.
• Create scenario models to support negotiation strategies and value‑lever prioritization.
• Manage enterprise spend analytics, including spend cube ownership, classification integrity, and KPI reporting.
• Develop and maintain executive‑level Power BI/Tableau dashboards covering spend, inflation impacts, contract performance, supplier risk signals, market exposure, and category KPIs.
• Partner with Finance to validate baselines, quantify savings/benefits, and improve accuracy of Procurement performance reporting.
• Support major sourcing events with RFx content development, evaluation criteria, financial models, and benchmarking.
• Provide fact‑based negotiation support including price curves, market benchmarks, cost‑driver analysis, and non‑lowest‑bid justification evidence.
• Ensure sourcing events (RFx or panel mini‑bids) incorporate market intelligence, risk signals, and should‑cost insights.
• Build and maintain supplier risk dashboards covering financial health, HSE data, geographic exposure, performance trends, and concentration risk.
• Develop early‑warning indicators to identify supply disruption risk and recommend mitigation strategies.
• Support Supplier Governance Board reviews with risk summaries and strategic recommendations.
• Drive continuous improvement of analytics, dashboards, RFx templates, and data architecture.
• Collaborate with procurement systems (S2P/eSourcing/CLM) to enhance data quality, visibility, and reporting.
• Standardize intelligence processes, automate reporting workflows, and develop repeatable models that scale across categories.

Senior Procurement and Market Intelligence Lead

Technical Account Manager

• Independently provide ongoing and proactive technical leadership and support to Proofpoint’s strategic customers with little direction.
• Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed.
• Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers.
• Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items.
• Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action.
• Develop deep understanding of customer’s business and operational needs.
• Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management.
• Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions.
• Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs.
• Identify and prioritize short term and long-term goals.
• Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team.
• Plan, document, and identify risks and challenges for production changes that span multiple services or technologies.

General Counsel

• Draft, review, and negotiate a wide range of procurement agreements including services agreements, technology and SaaS contracts, and related commercial documents.
• Provide legal guidance to procurement and business teams on vendor engagement, contract structuring, and risk management.
• Advise on contract interpretation, dispute management, and vendor performance issues.
• Develop, maintain, and improve procurement contract templates and playbooks.
• Work collaboratively with internal stakeholders to ensure efficient contracting processes and alignment with company policies.

Procurement Counsel

• Serve as a Level 3 / Staff escalation point for high-severity incidents.
• Lead investigations into APTs, ransomware, insider threats, and cloud compromises.
• Act as incident commander and coordinate response efforts.
• Participate in 24/7 on-call incident response.
• Lead threat hunting across endpoint, network, identity, and cloud.
• Operationalize threat intelligence into detections and response.
• Design and improve detections across SIEM, EDR, and SOAR.
• Automate incident triage and response workflows.
• Drive post-incident reviews and continuous improvement.
• Mentor team members and influence security strategy.

Staff Information Security Engineer – Threat Defense, Automation

Account Manager

• Manage existing clients and drive sales efforts for net-new customer acquisition within a named account territory.
• Manage all aspects of your assigned accounts, from prospecting to implementation of solutions.
• Establish Proofpoint and yourself as an IT Security trusted advisor for State, Local, & EDU clients.
• Report to the SLED Regional Sales Director and cover named SLED accounts within a geographic region.

Senior Named Account Manager – SLED

• Support execution of the global AR strategy in partnership with the Director of Analyst Relations.
• Build and maintain relationships with key analysts (Gartner, Forrester, IDC, etc.).
• Coordinate and prepare briefings, inquiries, and executive engagements.
• Program-manage major analyst evaluations (e.g., Magic Quadrants, Waves, MarketScapes).
• Maintain the analyst research calendar and ensure proactive engagement.
• Track coverage, positioning, and sentiment across research reports.
• Own AR trackers, dashboards, and reporting metrics.
• Synthesize analyst feedback into actionable insights for Product, Marketing, and GTM teams.
• Drive internal alignment and post-evaluation learnings to continuously improve performance.

Analyst Relations Manager

Program Manager

• Lead AI roadmap execution across the Services and Support team
• Identify and prioritize high-impact AI use cases aligned to Services and Support goals
• Track and report adoption, efficiency, and ROI metrics
• Coordinate AI initiatives across: Customer Support, Professional Services, TAM / CSM, Customer Operations
• Serve as the Customer Office representative to the Proofpoint AI Business Council
• Ensure alignment with enterprise AI governance, licensing, and publishing standards
• Translate enterprise AI strategy into actionable Customer Office execution plans
• Design and build Custom GPTs and AI workflows tailored to: Case summarization, Troubleshooting guidance, Smart routing & case deflection, Knowledge base generation, Services documentation automation, Executive reporting automation
• Develop structured workflows and agentic use cases
• Partner with IT on integrations (SharePoint, Teams, Outlook, GitHub, Jira, Salesforce, etc.)
• Ensure appropriate RBAC, data security, and governance controls
• Establish reusable AI frameworks that can scale cross functionally
• Act as a primary liaison to the Proofpoint AI Business Council
• Bring forward use cases, risks, and adoption metrics
• Communicate governance updates, licensing changes, and publishing policies
• Partner with IT Admins and AI Project Leads to ensure compliant GPT publishing
• Track usage and ROI
• Maintain governance alignment
• Champion responsible AI adoption
• Identify and enable Citizen Developers within Support & Services
• Provide training, best practices, and AI office hours
• Measure adoption and optimize based on usage data
• Create documentation and playbooks for scalable AI deployment
• Foster an innovation mindset while maintaining operational rigor