Proofpoint

Solutions Engineer

• Provide expert technical support for email security solutions
• Monitor daily email security infrastructure
• Collaborate with MTPS Delivery team
• Ensure adherence to best practices and customer requests
• Handle customer escalations and support cases

Security Solution Engineer

Sales

• Own commercial segment revenue, including new ARR, expansion, and renewals.
• Develop and execute a scalable SaaS sales strategy aligned to company growth goals.
• Drive pipeline generation, forecasting accuracy, and predictable revenue outcomes.
• Partner with Marketing on demand generation, ICP definition, and conversion optimization.
• Establish pricing, packaging, and discounting frameworks aligned with SaaS unit economics.
• Build, lead, and scale a commercial sales organization, including sales leaders, Account Executives, and SDR teams.
• Define territories, quota models, and compensation plans that align with ARR, retention, and expansion goals.
• Coach leaders and reps on modern SaaS sales motions (land, expand, multi-product, value-based selling).
• Foster a culture of accountability, performance, and continuous improvement.
• Partner with Customer Success to drive adoption, retention, expansion, and net revenue retention (NRR).

Vice President of Commercial Sales

Full-stack Engineer

• Maintain and improve quality, reliability, and delivery of current product features.
• Help with the customer issues reported from the field by triaging and addressing them with the required changes.
• Provide feedback to new product development teams to improve quality/reliability of future products.
• Support DSPM product areas and provide customer support to help resolve difficult customer issues.
• Design, develop, and deliver solutions to customers to help them resolve problems that they are facing in their deployments.
• Work on developing solutions and resolving issues within our products to help improve the overall stability of the DSPM platform.
• Be familiar and use AI tools day to day.

Senior Software Engineer – Sustaining

• Support DSPM product areas and provide customer support to help resolve difficult customer issues.
• Design, develop, and deliver solutions to customers to help them resolve problems that they are facing in their deployments.
• Work on developing solutions and resolving issues within our products to help improve the overall stability of the DSPM platform.
• Be familiar and use AI tools day to day.

Software Engineer – Sustaining

Manager

• Lead and develop a team of Technical Account Managers, providing mentorship, performance feedback, and career development.
• Drive operational excellence by implementing best practices, playbooks, and processes for technical engagement and lifecycle management.
• Monitor customer health and program delivery, ensuring TAMs proactively address risks and deliver value-based outcomes.
• Collaborate cross-functionally with Support, Engineering, and other Customer Success teams to resolve any escalations and improve the customer experience.
• Report on team performance and customer metrics, using data-driven insights to guide strategy and resource allocation.
• Support strategic accounts by participating in executive-level technical discussions and customer business reviews as needed.

Manager, Enterprise Services

• Serve as the Single Point of Contact (SPOC) for assigned enterprise customers, ensuring a seamless service experience across all product lines
• Provide regular updates on service requests, escalations, and cross-product dependencies, ensuring clarity and transparency.
• Lead service review meetings, QBRs (Quarterly Business Reviews), and executive updates with customers and internal stakeholders
• Act as a trusted advisor to customers, understanding their business needs and ensuring alignment with the company’s service offerings
• Coordinate service delivery across multiple product lines and services, ensuring teams from work in sync to meet customer expectations
• Identify and resolve cross-product dependencies that may impact service performance
• Ensure smooth handoffs between teams, especially when customer issues involve multiple technical domains
• Work closely with product management and engineering to address recurring issues and provide feedback on product improvements
• Act as the primary escalation point for complex service issues spanning multiple product lines
• Collaborate with Technical Support teams to ensure rapid incident resolution and post-mortem analysis for critical service failures

Service Delivery Manager

• Serve as an escalation point for other engineers on the team
• Optimize security policies to protect against emerging threats and adhere to industry best practices
• Create and develop custom solutions for managed security systems
• Maximize system uptime, availability, and performance
• Utilize internal CRM for problem tracking and project development
• Assist the team in meeting all customer SLAs
• Unsurpassed attention to detail, analytical problem-solving skills, and ability to diagnose and troubleshoot technical issues
• Maintain awareness of industry trends, security news, and best practices
• Take on-call rotation after hours and on weekends, serving as a point of escalation as necessary
• Provide flexibility with schedule to cover job requirements
• Ability to quickly and efficiently resolve client issues while maintaining high levels of client satisfaction
• Lead technical discussions with customers and partnering organizations
• Research and analyze industry trends and security vulnerabilities, in order to effectively communicate to customers any risk to their environments and implement solutions to mitigate the risk
• Administer and support lab environment to include change request review and approval, maintenance, and design

Security Solution Engineer – Email Security

Security Engineer

• The ability to build strong relationships at all levels of a customer account and internal proofpoint to drive deals to closure.
• Partner with the core sales team to expand our Data Security footprint within existing customers by leveraging strong relationships and strategic alignment.
• Lead the customer and core sellers through the Data Security Sales cycle based on industry and Proofpoint best practices for evaluating a modern data security solution.
• Demonstrate drive and initiative to penetrate net-new accounts while also deepening engagement with existing Data Security customers resulting in explosive Data Security pipeline creation for your assigned region.
• Collaborate with our extraordinary Sales Engineers team to design account strategies, deliver impactful demos, and run proof-of-concept (POC) programs.
• Partner with the channel organization to capture new market share in Data Security.
• Drive continued enablement of our product portfolio to support more meaningful customer conversations and empower the core sales team.

Data Security Sales Specialist

• Design and build modern web interfaces using React, Node.js, and related frameworks.
• Collaborate cross-functionally with product, design, and backend engineers to deliver scalable and secure features.
• Develop and maintain reusable components and UI libraries to ensure consistency and performance across the platform.
• Integrate with backend APIs and data services, ensuring security, performance, and reliability.
• Apply secure coding practices in frontend development, with awareness of common web vulnerabilities and OWASP Top 10 principles
• Leverage AI-assisted development tools as part of an AI-First engineering environment to improve productivity and code quality
• Own features end-to-end — from concept to deployment — and iterate rapidly based on customer and user feedback.
• Contribute to automation, CI/CD, and testing pipelines to ensure high release velocity and quality.
• Continuously learn and adapt as customer requirements, AI capabilities, and security needs evolve.

Software Engineer III, UI

• Design and build scalable, secure REST/gRPC APIs and microservices
• Own services end‑to‑end across design, implementation, code reviews, testing, deployment, observability, and on‑call.
• Model and optimize data with PostgreSQL (SQL DDL/DML, indexing, query tuning, caching), ensuring performance and cost efficiency.
• Operate in AWS/Kubernetes (EKS, RDS/Postgres, S3, SNS/SQS, IAM) with Docker and Terraform.
• Establish core platform components that are reusable, extensible, and flexible across product teams.
• Collaborate cross‑functionally with product, design, security, and data teams to deliver business outcomes.
• Adopt AI‑First practices to speed development, testing, and ops, and safely integrate GenAI where it adds value.

Senior Software Engineer, API/Middleware

Sales Engineer

• Oversee the day-to-day operations of your team of Sales Engineers
• Resource management - assign projects, accounts, and meetings to sales engineers as required, and resolve scheduling conflicts
• Work as an individual contributor for key accounts as needed or requested
• Participate in technical sales calls, and contribute to creating sales and evaluation strategy at the account level.
• Engage directly with customers in technical or sales escalations, and drive issues to resolution.
• Provide technical leadership and product expertise to the team as well as the larger sales organization

Sales Engineering Manager

• Become an expert in Proofpoint’s Human & Agent-Centric Security Platform, with a focus on Collaboration Security, Data Protection, Security Awareness, and Governance, and how these solutions address the unique challenges of the UK Public Sector.
• Partner with the UK Public Sector Account Managers to develop and execute targeted account strategies, owning the technical sales process end-to-end — including discovery, proposals, presentations, demonstrations, and proof of concept — tailored to public sector requirements such as compliance, data sovereignty, and procurement frameworks.
• Design and advocate for Human & Agent-Centric Security solutions (including integration with third-party products) that deliver technical wins and demonstrate measurable business value for public sector organisations.
• Build trusted relationships with existing public sector customers beyond the sales cycle to drive adoption and uncover new opportunities. Activities include threat landscape updates, Customer Business Reviews (CBRs), roadmap sessions, and strategic security discussions.
• Provide actionable insights and real-world feedback from public sector engagements to Product Management, Marketing, and Engineering teams to ensure our solutions remain best-in-class and aligned with government and education sector needs.
• Represent Proofpoint at public sector-focused industry events, conferences, and trade shows as required.

Senior Sales Engineer – Public Sector

• As a critical member of the Proofpoint sales team, engage with both current and prospective customers in person, by phone and/or video conference.
• Conduct / Lead Discovery and Planning presales workshops with customers throughout EMEA.
• Build rapport, trust and credibility with customers and partners, as they will rely on your expertise and advice on how to plan and move forward with major Data Security programs.
• You might, periodically, be called upon to assist in presenting at industry seminars and/or trade shows
• You will be able to provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions the best in the industry.
• You will become an expert in Saas Protection, as well as other security facets, keeping abreast of threat landscape, with one eye always on what the bad guys are up to.
• You will be helping solve one of the biggest issues to face IT in the last 20 years.

Data Security Advisor, EMEA

Account Manager

• Focus on hunting, developing and closing business with small to mid-sized organizations (up to 2500 employees) across New Zealand
• Ability to establish strong business relationships at the executive level, advanced solution selling capabilities, conducting sales presentations, coordinating multiple resources within an account, while consistently and successfully closing business for Proofpoint
• Technical and business acumen, to include the ability to coordinate and deliver compelling portfolio presentations
• Work with System Engineers and Product Specialists to prepare account strategies and plans
• Partner with marketing and the channel to gain access into new accounts
• Strong operational excellence, to include forecast accuracy, Salesforce pipeline development, etc.
• Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace
• Ability to travel 50% of the time

Commercial Account Manager

• Manage a defined portfolio of mid-to-large enterprise accounts with full accountability for retention, expansion, and commercial growth
• Build and maintain multi-threaded relationships across customer operations, finance, and executive levels
• Develop and execute structured account plans aligned to customer business priorities
• Lead contract renewal strategies, negotiating terms and securing long-term commercial partnerships
• Collaborate closely with Sales Engineers, Marketing, and Customer Success to deliver differentiated value throughout the customer lifecycle
• Own pipeline generation, opportunity progression, and deal closure within your territory
• Maintain impeccable Salesforce hygiene for all opportunities
• Monitor and manage the commercial health of your account portfolio
• Create and execute quarterly growth plans for nominated accounts
• Uphold EROAD's values of safety and compliance in all customer engagements