Proofpoint

Sales Engineer

• Drive high levels of customer satisfaction
• Collaborate with the ATG Sales Specialists & Account Teams to develop and execute targeted account penetration strategies
• Build trust and rapport with customers and prospects in person, and be their main technical point of contact throughout the process
• Work closely with customers/prospects for technical discovery, as well as planning, execution and wrap up of Proof-of-Concept (POC) and Production Evaluations
• Design and champion complex People-Centric Security solutions encompassing the Data Security portfolio, including a full Data Loss Prevention suite (email, endpoint, cloud and web), Insider Risk and Data Security Posture Management
• Assist in professional services deployments, technical training and presentation at or attending industry seminars and/or trade shows
• Work collaboratively with other groups, including Professional Services, Support, Engineering, and Product Management, to ensure the effective operation of the team, achieve technical win, and ensure ongoing customer satisfaction
• Provide valuable customer insight and real-world experiences to Product Management, Marketing, and Product Development (Engineering) teams to help keep solutions the best in the industry
• Develop and deliver training presentations to peers, account managers, and other teams within Proofpoint
• Contribute across all corporate communication channels, write and help upkeep internal documentation and training
• Help develop solutions to common challenges and establish processes within the team, broader group, and across the sales engineering organization

Senior Sales Engineer – Data Security

Full-stack Engineer

• Design, build, and maintain critical backend systems across capture services, shared platform models, event pipelines, async workers, APIs, and AI/intelligence workflows.
• Lead technical execution for ambiguous, high-impact projects that span multiple services or domains.
• Work directly in systems that ingest and normalize communications data from platforms like Microsoft, Slack, Zoom, Google, Bloomberg, Salesforce, Proofpoint Archive, and other enterprise sources.
• Contribute to AI-native product surfaces including LLM classification, agent runs, investigator workflows, telemetry, evaluations, and future decision-tracing capabilities.
• Improve reliability, observability, testability, and operational maturity across a fast-moving production codebase.
• Debug difficult customer and production issues involving data correctness, API behavior, async failures, scale, performance, and compliance-sensitive workflows.
• Mentor engineers through design review, code review, pairing, technical writing, and clear architectural judgment.

Staff Software Engineer

• Build and maintain full-stack applications and backend services using Python, TypeScript, React, and Go
• Own and manage large SQL databases backing applications and services
• Proactively identify problems before they become incidents
• Collaborate closely with other engineering teams and threat intelligence stakeholders
• Help manage and maintain AWS infrastructure supporting the team's services

Senior Software Engineer, Threat Intelligence

Account Manager

• Focus on hunting and developing Large Enterprise Accounts 2,500-15,000 users (cross-vertical)
• Articulate and promote the company’s value proposition and services to become a trusted advisor within your customer base
• Work with internal resources, including aligned System Engineers to prepare account strategies
• Collaborate with Systems Engineers to organise and deliver compelling and flawless product demonstrations
• Partner with the channel to gain access into new accounts
• Deliver strong operational excellence, to include forecast accuracy, SFDC pipeline development
• Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace

Senior Named Account Manager

Data Analyst

• Analyze people data to identify trends, insights, and opportunities.
• Use creative problem-solving to inform business strategy and HR initiatives.
• Create and maintain interactive dashboards using Power BI to present data insights clearly and effectively.
• Partner with HR, Talent Acquisition, and other business units to understand data needs and provide actionable insights.
• Outline, document, and refine processes related to data analytics, including data sharing, usage, and related use cases.
• Support HR projects such as Employee Listening, Performance Management, and Workforce Planning by providing data-driven insights and analysis.
• Implement improvements to data architecture and ensure compliance with internal policies and external regulations regarding data collection and sharing.
• Lead training sessions for users on best practices for utilizing people data and data visualization tools to enhance data-driven decision-making.
• Manage ad-hoc data requests from various stakeholders and develop self-service solutions to improve efficiency and accessibility.

People Data Analyst

Manager

• Own and manage Professional Services delivery execution for an assigned sales region, ensuring alignment with customer requirements and internal commitments
• Serve as the Service Delivery Manager for Professional Services engagements, ensuring quality, consistency, and successful outcomes
• Act as the primary point of coordination across delivery teams, partners, and internal stakeholders in a matrixed organization
• Drive resolution of complex delivery challenges by bringing structure, clarity, and cross functional alignment
• Coordinate project delivery using a shared resource model, partnering with peer delivery leaders and functional managers to support utilization and staffing needs
• Monitor workloads, delivery coverage, and skill alignment across active engagements, escalating risks and constraints as appropriate
• Track, analyze, and report on key performance indicators related to delivery effectiveness, quality, and customer satisfaction
• Identify delivery risks, inefficiencies, and improvement opportunities, and partner with leadership to address them
• Apply and reinforce established delivery frameworks, best practices, and technical standards to ensure predictable outcomes
• Participate in continuous improvement activities, including delivery reviews, lessons learned, and corrective actions
• Partner with Sales and Account Management to support pre sales activities, deployment planning, and customer onboarding
• Engage with customer stakeholders to support satisfaction, retention, and successful adoption of Proofpoint solutions
• Collaborate with subject matter experts to support evolving technical and digital delivery capabilities
• Support cross functional initiatives that improve delivery effectiveness and end to end customer outcomes
• Promote a culture of accountability, collaboration, and knowledge sharing across the Professional Services organization

Service Delivery Manager

Engineer

• Deploy, manage, and scale distributed platforms across multiple geographic regions
• Design and maintain Kubernetes-based infrastructure for large-scale applications
• Build and manage Helm charts for efficient and repeatable deployments
• Monitor system health using Grafana dashboards and metrics; proactively identify and resolve issues
• Improve system reliability, performance, and scalability through automation and best practices
• Handle large-scale deployments and improve infrastructure for growth
• Collaborate with development teams to ensure smooth CI/CD and production readiness
• Implement observability, alerting, and incident response processes
• Troubleshoot production issues and perform root cause analysis
• Write and maintain run books for incident response

Site Reliability Engineer III

• Driving and growing business within a defined account/territory in conjunction with specific channel partners
• Establish influential business relationships at the executive level within organisations between 750 to 2,500 users through face-to-face and online meetings.
• Channel account mapping, implementing and driving joint marketing activities through agreed partners and boosting enablement.
• Hunting new accounts as well as expanding our presence with existing customers by introducing them to the full breadth of our security, compliance and information protection platform.
• Partner with the channel ecosystem to gain access into new accounts as well as orchestrate add on and upsell sales motions through channel partners to ensure customers are aware and work towards being fully protected by Proofpoint
• Articulate and promote the company’s value proposition and services to become a trusted advisor within your customer base and channel partners / distributors
• Collaborate with Sales Engineers to organise and deliver compelling and flawless product demonstrations and Proof-of-Concepts (POCs) where you’re able to articulate value and differentiation
• Leverage all internal resources, including aligned System Engineers to prepare action-oriented account strategies and plans.
• Partner with the Customer Success organisation, contributing to Customer Business Reviews
• Deliver operational excellence, to include forecast accuracy and pipeline generation progression
• Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace

Regional Account Manager

Solutions Engineer

• Act as a technical Subject Matter Expert (SME) for DLP and CASB products for customers and colleagues.
• Act as a mentor for analysts and other junior resources.
• Lead solution troubleshooting, upgrades, patching, and break/fix scenarios in customer environments.
• Collaborate with Program Analysts (PA) and other SSE’s to develop, configure, and tune policies/rules for customers’ systems.
• Ensure optimal system configuration and server tuning to future-proof growing customer environments.
• Escalate complex problems via a defined escalation path to product vendors and internal resources.
• Utilize internal CRM for problem tracking and project development; inspect change requests for accuracy.
• Assist the team in meeting all customer Service Level Objectives (SLOs).
• Maintain awareness of industry trends, security news, and best practices.
• Participate in on-call rotations after hours and on weekends, serving as a point of escalation as necessary.
• Provide flexibility with schedule to cover job requirements.
• Perform other duties as assigned.

Security Solution Engineer I – Information Protection

Product Marketing

• Own the strategic messaging, positioning, and market narrative for Proofpoint’s Insider Threat Management solution, ensuring it is differentiated, compelling, and aligned with the broader Data Security story.
• Become the expert on buyers, market dynamics, customer needs, buying criteria, and competitive alternatives to shape GTM strategy and field execution
• Build high-impact content and GTM assets across the buyer journey, including pitch decks, solution briefs, web copy, sales plays, customer stories, and more
• Lead go-to-market planning and launch execution, aligning cross-functional teams on target audiences, messaging, launch activities, and success measures
• Drive field readiness by equipping sellers and SEs with practical positioning, objection handling, sales plays, and customer proof that connect key use cases and outcomes to buyer value.

Senior Product Marketing Manager

• Evaluate and support changes to our Threat Analysis environment
• Analyze needs and create and support internal tools where appropriate
• Support a team researching new and past threats, including malware, exploit kits, and vulnerabilities

Threat Detection Engineer

Customer Success Manager

• Guide customers through each phase of their Proofpoint journey, serving as a trusted advisor through specific activities aimed at providing realized value from their partnership with us.
• Create and maintain Customer Success Plans (CSP) for each of your customers that align with their strategic goals and leverages language meaningful to them
• Secure approval from your customers’ decision makers on the CSP’s content and timeline
• Meet regularly with customers for health checks to review product adoption and provide them with specific, actionable guidance on how they can get more value from what they already own
• Be a relentless advocate for customers to help ensure that Proofpoint deployments are successful
• Consistently gather feedback to identify trends and acting as the voice of the customer, provide that structured feedback to product management
• Identify At Risk customers that are not achieving their desired outcome and as needed, lead cross-functional efforts to get those customers back on track
• Engage appropriate team members from cross functional groups such as Sales, Marketing, Engineering, Support, and Professional Services to help address underlying causes of churn and dissatisfaction
• Learn and document your customers’ environment to ensure their success with the current tech stack and identify opportunities for new solutions to address their pain points or help them exploit new markets.

Customer Success Manager – High Touch

Marketing

• Develop the integrated field and channel marketing plan for the U.S. Northeast region to drive pipeline growth and customer loyalty.
• Plan, manage, execute, and measure the quarterly regional marketing plan to support the sales team in exceeding pipeline and revenue goals.
• Ensure strong communication with key stakeholders by creating high levels of awareness, excitement, and adoption of marketing programs and resources.
• Exceed key quarterly metrics goals and track program results, measuring success and reporting on key performance indicators.
• Manage and execute multi-faceted event programs, including in-person and virtual seminars, webinars, executive conferences and roundtables, industry events, and networking functions, while developing comprehensive pre- and post-event strategies.
• Provide on-site support for marketing programs execution.
• Identify and manage relevant industry associations and ensure an appropriate level of engagement.
• Integrate technology partner co-marketing programs into the regional marketing plans.
• Track lead flow to ensure appropriate sales channels follow up with event attendees and campaign responders in a timely manner.
• Establish and proactively manage the field marketing budget, ensuring effective and efficient spending tracking.
• Align with Sales VPs and Regional Directors to understand regional market trends and tailor marketing programs to support quota attainment goals.

Senior Sales Engineer – Data Security

Staff Software Engineer

Senior Software Engineer, Threat Intelligence

Senior Named Account Manager

People Data Analyst

Service Delivery Manager

Site Reliability Engineer III

Regional Account Manager

Regional Account Manager

Security Solution Engineer I – Information Protection

Senior Product Marketing Manager

People Data Analyst

Threat Detection Engineer

Customer Success Manager – High Touch

Senior Field Marketing Manager – Central