Professional Services Consultant

Proofpoint

Professional Services Consultant implementing technical solutions for enterprise customers in cybersecurity. Engaging deeply with clients and providing training and technical expertise to drive product success.

Posted 7/9/2026full-timeArizona, California, Idaho, Oregon, Utah • 🇺🇸 United StatesMid-LevelSenior💰 $83,300 - $174,900 per yearWebsite

Tech Stack

Tools & technologies

FirewallsSMTPTCP/IPUnix

About the role

Key responsibilities & impact

Engage with newly signed enterprise customers as a Proofpoint product expert to implement solutions, typically via remote web conferencing tools
Perform implementation activities including installation, configuration, troubleshooting, customization, testing, and documentation
Deliver training to customers and partners
Provide technical expertise and real-world experience in creating solutions, designs, proof of concepts, and implementations
Drive high levels of customer satisfaction
Act as a strong customer advocate with Marketing and Engineering teams to improve products and ensure successful deployments
Coordinate with internal teams and customers to ensure timely resolution of technical issues and project completion
Define and document best practices, processes, templates, and architectures for use across the organization

Requirements

What you’ll need

5+ years of industry experience in a customer-facing technical role (professional services, sales engineering, or technical support)
Experience in large systems design and project implementation for enterprise email environments
UNIX system administration experience
Broad technical knowledge of Internet products and technologies
Strong understanding of Internet protocols (HTTP, SMTP, IMAP, RFC822, LDAP, PKI)
Knowledge of networking topology, TCP/IP protocols, and network components (firewalls, routers, etc.)
Strong Sendmail and messaging infrastructure administration experience
Ability to work across all organizational levels, both technically and politically.

Benefits

Comp & perks

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

InstallationConfigurationTroubleshootingCustomizationTestingDocumentationLarge Systems DesignProject ImplementationNetworking TopologyTCP/IP Protocols

Soft Skills

Customer AdvocacyCollaborationCommunication