Account Manager

• Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals
• Typically works with clients with basic levels of risk and complexity of needs
• Generally works with higher degree of supervision
• With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
• Manages risk/return and drives quality for new and/or existing clients
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being
• Focuses on increasing client engagement and loyalty
• Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
• Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
• As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies

Relationship Manager I – Business Banking

Scrum Master

• Draws on past experience, supports and facilitates a number Scrum Team(s) with varying levels of complexity in various functions by fostering Agile values and practices.
• Ensures team adherence to Agile principles.
• Provides coaching to the team(s), including newly formed teams, on how to execute the Scrum Framework.
• May provide guidance to less experienced Scrum Masters.
• Organizes and facilitates ceremonies, recommends and executes on improvement opportunities to optimize velocity and while mitigating risk.
• Tracks and communicates the overall team progress providing visibility to stakeholders.
• Takes a broader perspective to provide solutions to complex challenges.
• Serves as a filter to remove impediments to progress identified by the team(s).
• Protects the team(s) from outside influences to ensure the team remains focused on Scrum Team priorities.
• Partners with the Product Owner(s) to ensure the backlog items are prioritized based on business value and ready for the team(s).

Senior Scrum Master – Retail Technology

Security Engineer

• Handle incoming network security policy requests not limited to network firewall, micro segmentation, proxy, and web application firewall
• Additionally, be available (on-call) to handle break fix scenarios
• Engineer will also participate in standup efforts and projects that require more involvement than a typical request engagement

Security Engineer – Network, Governance, Risk

Support Engineer

• service a portfolio of clients or compete parts deals
• conduct due diligence for advances
• review notices and input advances into the system
• complete rate roll overs and move payments
• follow up with notices from agent banks
• balance general ledgers
• proactively manage your portfolio of clients

Senior Loan Support Analyst – Commercial Lending, Asset Backed Finance

Product Manager

• Owns the vision and the definition of the product
• Serves as the voice of the customer
• Provides guidance to concentrate the Scrum Team(s) effort on correct priorities
• Conveys the vision to the team(s) in order to address client requirements to meet business objectives
• Participates in the creation and maintenance of the product backlog
• Prioritizes the product backlog and leads grooming efforts
• Works in partnership with the Scrum Master(s) to ensure items are worked on in accordance with the product backlog
• Serves as the primary point of contact for questions from the team(s)
• Accepts delivery of working product from the Scrum Teams(s)
• Socializes the delivery of business value and outcomes of the iteration to various stakeholders

Product Owner I

Risk

• Responsible for the oversight of risk management strategies and program execution.
• Owns the risk management programs and is accountable for setting strategy for relevant business function while meeting business and regulatory expectations.
• Oversees the timely and proper execution of the risk management program within and/or across the lines of business.
• Provides risk expertise while working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit).
• Monitors changes in internal and external factors and identifies emerging risks.
• Manages and engages employees and develops internal capabilities.
• May manage individual contributors and/or managers.

Senior LOB Risk Manager – Corporate & Institutional Banking Risk

Financial Planning and Analysis

• Consults on investment and insurance strategies
• Development of financial plans for clients
• Grows and retains an investment and insurance book of business
• Owns the client experience, efficiently handling sales and service
• Identifying sales opportunities and making referrals to internal business partners
• Acquires, expands and maintains client relationships through branch business development and outbound calling
• Applies product and procedural knowledge to solve client problems appropriately and efficiently
• Establishes individual financial plans based on client financial needs and objectives
• Monitors financial plans and recommends changes as needed
• Coaches and educates branch staff and internal business partners to identify investment opportunities
• Leads the branch team on actions to achieve investment results

Financial Solutions Advisor

Account Executive

• Markets credit card systems and support services for business customers
• Attracts and retains client relationships to meet sales objectives
• Develops and maintains relationships with clients
• Identifies client requirements and recommends appropriate services
• Responds to customer inquiries on internal products, services and credit card processing activities for the industry
• Manages, collects and reports on sales statistics
• Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market

Merchant Services Account Executive – Business Banking

• Handles relationship management activities with new and/or existing clients in a book of business
• Grows sales, revenue, and market share with relevant sales goals
• Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
• Manages risk/return and drives quality for new and/or existing clients
• Actively identifies and mitigates different types of risk
• Focuses on client opportunities by providing ideas and insights based on understanding of client's needs
• Builds an effective network of internal and external relationships

Business Banking Treasury Management Advisor – Relationship Manager I

Analyst

• Execution operations and supporting overall planning of credit loss forecasting activities
• Technical planning, design, development, and operational process execution for CECL and CCAR processes
• Running complex business performance, risk and operational analytics
• Development of analytical methods/models for financial products
• Analyzing large datasets to improve risk-adjusted returns
• Establishing baselines for strategies and tracking performance
• Developing segmentation and targeting for acquisition and portfolio strategies
• Engaging with internal and external information suppliers to ensure solutions fit for purpose
• Collaborating with business, credit, data, and model development partners
• Designing/enhancing reporting suites for product/portfolio reviews
• Assessing and establishing credit risk appetite

Senior Portfolio Analytics, Strategy Analyst

QA Engineer

• Provide leadership for quality assurance and testing activities across the product lifecycle to ensure solutions meet functional, risk, and regulatory requirements
• Serve as the quality subject matter expert for the supported line of business/domain, applying risk-based testing principles and test impact analysis
• Lead the development, coordination, and approval of test strategies, test plans, execution results, defect triage, and release readiness across multiple teams
• Oversee the use of UI and API test automation tools to improve test coverage, consistency, and efficiency
• Define and report on quality and release readiness metrics, proactively identifying and managing risk in alignment with PNC’s Enterprise Risk Management framework

Quality Assurance Lead – Finance BI Reporting

• Provides technical and thought leadership, analysis, and guidance in multiple security disciplines
• Supports activities, process, and tools needed to improve overall security posture of the organization
• Provides unique subject matter expertise
• Reviews and defines controls, aligning the controls of a specific Security area to the enterprise framework
• Devises control implementation strategy
• Advises on more complex security procedures and products for clients, security administrators and network operations
• Participates in enforcement of control security risks and threats; potential of one more controls subject to manager discretion
• Shares knowledge with staff
• Conducts security assessments and other information security routines consistently
• Investigates and recommends corrective actions for data security related to established guidelines
• Develops policies and procedures to standardize security functions and eliminate potential vulnerabilities and threats
• Oversees that business needs are being met during development
• Shares knowledge, leads and mentors are the discretion of management

Security Expert

Solutions Engineer

• Designs solution roadmaps, according to business strategies and processes in solution architecture, through client requirement analysis, cross-team collaboration and problem resolution.
• Designs solution roadmaps, and system and software architecture according to business strategies and solution architecture standards/processes.
• Analyzes client requirements and determines appropriate solutions to these requirements based on business needs.
• Resolves routine to moderately complex problems and issues in solution architecture; assesses any potential risks and determines solutions to these risks.
• Works with other solution architecture staff, technology experts and business stakeholders to provide functional support to clients on solution architecture updates.

Solution Architect

• Evaluate requests for solution architecture services that have been submitted to have starting requirements and stakeholders identified
• Ensure that business outcomes / problem statement / requirements / use cases are adequately documented by requestor / Business System Analyst (BSA) / product owner
• Review request against existing service offering matrix to determine Service Level Agreement (SLA)
• Work with product organization to prioritize work against other competing priorities
• Creation of draft artifacts and begin investigation, exploration, technologies available and other constraints that may be involved
• Identify any additional stakeholders, both business and technology
• Engage relevant vendors, technology owners/SMEs, Enterprise Architecture, Security Architecture, product owners to ensure feasibly, best practices, standards, and expectations are met
• Creation of UML use case diagram(s), component diagram(s), sequence diagram(s) including textual details for each step
• Creation of Business Process Mapping Notation (BPMN) context diagram, functional flow diagram, cross-functional flow diagram, and application configuration flowchart diagram
• Review and evaluate options and technologies available that could be used to satisfy the requested service offering
• Know and understand many different technologies and how they relate to each other
• Document assumptions, risks, and decisions
• Ensure/document/confirm deliverables align to documented architectural guiding principles
• Present deliverables in design review to all stakeholders
• Obtain artifact approval from all necessary stakeholders
• Articulate cost/benefit or trade-off analysis (e.g. guiding principles, technologies, etc.)
• Formulate, document and defend new technology strategies
• Perform peer review of other designs