Quality Assurance Specialist – Digital Retail Accounts

PNC

Quality Assurance Specialist testing digital banking software for PNC. Validating account-opening platform changes, identifying defects, and supporting compliant releases.

Posted 8/4/2026full-timePittsburgh • Alabama, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $52,500 - $96,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in quality assurance processes, software testing, and test case development while ensuring compliance with governance requirements and customer expectations. Proficient in analytical thinking and risk management within the software development life cycle.

Highest-signal resume keywords

Quality AssuranceSoftware TestingTest Case DevelopmentAnalytical ThinkingProcess Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software TestingTest Case DevelopmentQuality AssuranceControls TestingTechnical Documentation ManagementReliability TestingValidation TestingCode InspectionsDesign ReviewsUsability Testing

Soft Skills

Attention To DetailCustomer-Focused ApproachInfluencing

Industry Keywords

Software Development Life CycleGovernance RequirementsEnterprise Risk Management FrameworkFederal Deposit Insurance ActSAFE ActFINRA Requirements

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Support AOP (Account Opening Platforms) - Retail Digital Accounts for digital account opening and related banking capabilities
Collaborate with Product Owners, Business Analysts, Developers, Scrum Masters, QE Leads, and other technology partners
Validate application changes and identify defects early in the development lifecycle
Ensure releases meet quality standards, governance requirements, and customer expectations
Participate in the quality assurance process and follow procedures for software products and components
Perform code inspections, walk-throughs, design reviews, and test-readiness reviews
Review software and project documentation for completeness and adherence to standards
Work on problem resolutions and report progress to management
Plan, execute, and summarize reliability and validation test cases
Interface with developers on test results
Assist in audits and reviews
Write and execute software test plans and test cases

Requirements

What you’ll need

University/college degree typically required
2+ years of relevant professional experience
Comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree
Knowledge of analytical thinking, controls testing, corporate governance, quality assurance, quality support, software testing, test case development, and usability testing
Competence in accuracy and attention to detail, analytical thinking, influencing, process management, products and services, software development life cycle, software quality assurance and testing, and technical documentation management
Customer-focused approach
Ability to assess and manage risks in accordance with PNC's Enterprise Risk Management Framework
No required certification
No required license
Must satisfy applicable Section 19 of the Federal Deposit Insurance Act requirements and, for registered roles, SAFE Act and/or FINRA requirements
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year
15 to 25 vacation days each year, depending on career level
Inclusive and accessible workplace
Reasonable accommodations for qualified individuals with disabilities