Account Manager

• Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
• Typically works with clients with basic levels of risk and complexity of needs.
• Generally works with higher degree of supervision.
• With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients.
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
• Focuses on increasing client engagement and loyalty.
• Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services.
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

Relationship Manager I – Business Banking

• Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
• Typically works with clients with basic levels of risk and complexity of needs.
• Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients.
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Builds an effective network of internal and external relationships to actively acquire new clients and/or expand existing clients.

• Handle relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals
• Acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet
• Originate, analyze, negotiate, and document credit and non-credit products and services
• Manage risk/return and drive quality for new and/or existing clients
• Identify and mitigate regulatory, reputational, operational and credit risks
• Provide ideas and insights based on an understanding of the client's needs and their financial well-being
• Build relationships to actively acquire new clients and/or expand existing clients and enhance the client experience
• Present the full range of PNC's products and services to clients

Financial Crime

• Providing guidance to the compliance program on U.S. and international sanctions matters
• Supporting policy development
• Reviewing and documenting transactions and lending facilities
• Advising on client diligence
• Responding to regulatory inquiries and exams
• Addressing sanctions-related issues arising in business activities

Senior Counsel – AML

Backend Engineer

• Creates and leads the technical design and development of software solutions
• Proposes & designs software solutions to address complex business needs
• Prepares technical and procedural documentation required
• Facilitates complex problem resolution
• Provides technical guidance and support to colleagues
• Reviews coding, testing, and documentation of software
• Applies modern principles, methodologies and tools to advance business initiatives and capabilities

Lead Software Engineer, Python, Pyspark, Restful API

Infrastructure Engineer

• Provide expertise on platform engineering, while overseeing the team's effort and meeting customer needs
• Use technical knowledge and industry experience to design, build and maintain technology solutions
• Develop software components and hardware for complex projects; align these with business strategies and objectives
• Provide expertise on best practices, standards, engineering approaches and complex technical resolutions for processes
• Place emphasis on quality improvement efforts; ensure that deliverables are secure, scalable and reliable through estimation and correction
• Communicate with customers and integrate their needs with development, to meet business objectives.

Senior Infrastructure Engineer – ATM Engineering

Project Manager

• Lead the end-to-end delivery of medium‑to‑large technology projects within the lending domain.
• Develop project charters, schedules, resource plans, status reports, and risk/issue logs.
• Drive project execution using Agile, hybrid, or traditional project management methodologies depending on project needs.
• Facilitate sprint planning, daily standups, retrospectives, and cross‑team coordination as needed.
• Partner with business partners and stakeholders to define requirements and ensure alignment with business strategy.
• Translate complex business requirements into actionable technology workstreams.
• Ensure all technology changes meet regulatory, risk, and compliance requirements specific to lending.
• Serve as the primary point of contact for project updates, timelines, and escalations.
• Present project status to senior leaders and business stakeholders.
• Navigate competing priorities and guide teams toward effective decision-making.
• Proactively identify risks, dependencies, and constraints impacting delivery.
• Implement mitigation strategies and facilitate resolution across multiple teams.
• Ensure adherence to governance, audit, and regulatory standards.

Project Manager II – Lending

• Lead and develop MLOps engineering capabilities to deliver scalable, enterprise-grade ML platforms.
• Drive cross-functional alignment to accelerate the operationalization of machine learning solutions.
• Champion standards for automation, CI/CD, and observability to ensure reliability and efficiency at scale.
• Provide technical and strategic leadership in MLOps architecture and platform evolution.
• Advance continuous improvement of ML lifecycle processes to enable faster, more reliable business outcomes.
• Creates and leads the technical design and development of software solutions.
• Proposes & designs software solutions to address complex business needs.
• Prepares technical and procedural documentation required.
• Facilitates complex problem resolution.
• Provides technical guidance and support to colleagues.
• Reviews coding, testing, and documentation of software.

Lead Software Engineer – Data and Automation, Machine Learning Operations, Kubernetes, Python, Cloud Platforms, Docker, CI/CD

Compliance

• Coordinating regulatory compliance efforts for PNC’s organizations, planning, developing, and implementing Compliance Program activities, and recommending and driving changes to the groups’ Compliance Program, including related policies, procedures, and controls on an ongoing basis with a preferred focus on our Public Finance business line
• Designing and implementing compliance monitoring activities over sales and trading practices
• Leading the communication and socialization of Compliance Program objectives in the Public Finance Line of Business Senior Management and other business partners
• Supporting key initiatives by analyzing data to identify compliance risks
• Assists in providing resolutions to manage and mitigate the identified risks
• If necessary, escalates identified risks to Line of Business Senior Management
• Identifies compliance impact on matters such as marketing materials, sales programs, product development, documentation review and other business initiatives
• Developing and delivering regulatory compliance training to personnel on an ongoing basis
• Monitoring, researching, and identifying regulatory, compliance, and industry developments for emerging risks, and evaluates and communicates the materially of the risks identified

Senior Compliance Program Advisor – Capital Markets

• Act as a hands‑on technical leader, contributing directly to design, development, code reviews, and problem resolution.
• Design and build Java‑based applications and microservices using Spring Boot.
• Guide technical decisions around architecture, scalability, resiliency, and performance.
• Partner with DevOps and platform teams to support CI/CD pipelines, deployments, and operational stability.
• Promote engineering best practices, code quality, and continuous improvement.
• Manage and mentor a team of 5–6 software engineers, supporting performance, growth, and career development.
• Communicate project status, risks, and resource requirements to stakeholders and management.
• Aligning team goals with organizational objectives, develop KPIs, and focus on cross-functional collaboration.
• Foster a collaborative, accountable, and inclusive team culture.
• Support hiring, onboarding, and day‑to‑day team leadership activities.
• Communicate effectively with product partners and stakeholders to ensure alignment on priorities and delivery.

Software Engineering Manager – Java, Spring Boot, Microservices

Program Manager

• Establish and maintain strategic program update materials to keep key executive stakeholders informed on progress and challenges
• Partner with technology directors, business leads, and senior stakeholders to align initiatives with strategic objectives.
• Monitor resource allocation, crew staffing, and cost forecasts across multiple initiatives and delivery projects.
• Leverage enterprise reporting dashboards and KPI tracking to support readouts for executive and CIO-level audiences.
• Analyze financials, program metrics, and resource data to support accurate forecasting and decision-making.
• Understand and drive Agile Ways of Working enhancements across multiple crews/wings supporting Strategic Programs
• Drive cross-functional communication and deliver clear, high-quality presentations to leadership.
• Ensure adherence to program governance, standards, and project delivery frameworks.

Program Manager II – C&IB

Full-stack Engineer

• Provide senior level technical leadership and architectural oversight for complex, enterprise scale platforms.
• Lead architecture design sessions and design reviews, ensuring alignment to non functional requirements including availability, scalability, performance, resiliency, and security.
• Guide teams on architectural tradeoffs and implementation approaches to ensure long term maintainability and operational stability.
• Lead technical direction for teams building highly scalable, event driven systems using modern data streaming, container, and cloud native technologies.
• Translate complex technical concepts, risks, and options into clear, business focused communication for senior leadership and executive audiences.
• Provide strategic oversight for the design, development, and continuous enhancement of the platform, ensuring alignment with business objectives and enterprise architecture standards.
• Manage and lead development efforts for a modern, cloud native technology ecosystem leveraging cutting edge platforms and technologies, including containerized microservices, event driven architectures (Kafka), and NoSQL data stores (MongoDB), deployed on OpenShift/Kubernetes.
• Oversee and coordinate delivery across multiple scrum teams simultaneously, managing dependencies, release planning, and execution risks.
• Drive adoption and maturity of Agile, DevSecOps, and reliability practices, balancing delivery speed with quality, security, and compliance requirements.
• Lead, mentor, and develop a global organization of engineers, technical leads, business systems analysts, and vendor partners.
• Foster a culture of transparent, honest, and respectful communication, ensuring clarity and trust both upward to leadership and downward to teams.
• Serve as the senior escalation point for platform issues and major incidents, ensuring effective resolution, root cause analysis, and continuous improvement.
• Partner with information security, infrastructure, and compliance teams to ensure platforms meet regulatory, audit, and risk management expectations.
• Collaborate with business and product stakeholders to translate strategy into executable technology roadmaps.

Senior Software Engineering Manager

ServiceNow

• Ensure stable, scalable, and secure delivery of ServiceNow capabilities across IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and related enterprise workflows
• Design, develop, configure, and customize ServiceNow applications and platform capabilities using industry best practices
• Configure and extend core ServiceNow modules such as Incident, Problem, Change, Request, Service Catalog, CMDB, and Knowledge Management
• Develop and maintain workflows, Flow Designer flows, business rules, UI policies, client scripts, and server-side scripts using JavaScript
• Design and support integrations with enterprise systems using REST, SOAP, APIs, MID Server, and data sources
• Support CMDB and CSDM implementations, including data modeling, reconciliation, discovery, and data integrity
• Enable automation and orchestration to reduce manual effort and improve service delivery efficiency
• Support ServiceNow environment health across development, test, and production instances
• Perform platform upgrades, patching, and release management activities in alignment with organizational change controls
• Monitor system performance and availability, proactively addressing risks to reduce service degradation or outages
• Develop dashboards, KPIs, and reports to provide operational visibility into service performance, compliance, and risk
• Partner with stakeholders to translate business requirements into measurable ServiceNow outcomes
• Collaborate with product owners, architects, infrastructure teams, and business stakeholders to gather requirements and deliver technical solutions
• Participate in Agile/Scrum ceremonies, including grooming, sprint planning, testing, and retrospectives
• Create and maintain technical documentation for configurations, integrations, and platform standards

Senior Software Engineer – ServiceNow Technology Engineer/Platform Engineer

Product Manager

• Serve as the Product Owner for assigned enterprise backend platforms, ensuring alignment to business objectives, technical strategy, and operational priorities
• Own product prioritization decisions, balancing near-term operational needs, risk reduction, and long-term platform strategy
• Develop and maintain annual product roadmaps and lead quarterly planning activities
• Identify and manage dependencies and sequencing across multiple products and workstreams
• Maintain end-to-end ownership of the product backlog, including backlog buildout, grooming, refinement, and prioritization
• Translate complex technical, operational, and compliance requirements into clear, actionable user stories
• Perform significant administrative and documentation activities, including requirements documentation, process flows, and platform artifacts
• Partner closely with Scrum Masters and Engineering teams to support sprint planning, execution, and delivery
• Demonstrate working knowledge of Site Reliability Engineering (SRE) or Site Reliability Center operating models
• Partner with engineering and operations teams to ensure solutions meet enterprise standards for availability, reliability, performance, and observability
• Engage with technical and business stakeholders to gather requirements, align priorities, and manage expectations
• Support vendor relationship management, including participation in vendor evaluations, roadmap discussions, and contract conversations

Product Owner III – Enterprise Platforms

Customer Support

• Maintain uptime and performance for the ATM ecosystem
• Monitor and troubleshoot production issues using tools like Dynatrace
• Deploy and validate vendor patches, updates, and configuration changes
• Install and maintain system certificates and ensure secure, compliant configuration
• Monitor systems availability, performance, and capacity against baseline metrics
• Develop in-depth knowledge of supported systems and applications
• Lead application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries

Relationship Manager I – Business Banking

Relationship Manager I – Business Banking

Relationship Manager I – Business Banking

Senior Counsel – AML

Lead Software Engineer, Python, Pyspark, Restful API

Senior Infrastructure Engineer – ATM Engineering

Project Manager II – Lending

Lead Software Engineer – Data and Automation, Machine Learning Operations, Kubernetes, Python, Cloud Platforms, Docker, CI/CD

Senior Compliance Program Advisor – Capital Markets

Software Engineering Manager – Java, Spring Boot, Microservices

Program Manager II – C&IB

Senior Software Engineering Manager

Senior Software Engineer – ServiceNow Technology Engineer/Platform Engineer

Product Owner III – Enterprise Platforms

Senior System Reliability & Support Specialist