Relationship Manager II – Business Banking

PNC

Relationship Manager growing Austin business-banking portfolios for PNC, a national bank. Managing client relationships, credit products, financial analysis, risk, and sales growth.

Posted 9/3/2026full-timeAustin • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, financial analysis, and credit risk evaluation while driving sales growth and customer engagement. Proficient in identifying sales opportunities and delivering customer-focused solutions within a regulatory framework.

Highest-signal resume keywords

Client Relationship ManagementFinancial AnalysisCredit Risk EvaluationSales GrowthCustomer Engagement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial AnalysisCredit ProcessesCredit ProductsSales Opportunity IdentificationRisk ManagementBusiness AcumenDecision MakingCustomer Experience ManagementProspectingSelling

Soft Skills

Effective CommunicationClient Relationship BuildingCritical Thinking

Tools & Technologies

Sales ToolsReporting Tools

Industry Keywords

Book of Business ManagementEnterprise Risk Management FrameworkRegulatory ComplianceSAFE ActFINRA Requirements

About the role

Key responsibilities & impact

Coordinate relationship management activities with new and existing clients in a book of business
Grow sales, revenue, and market share against relevant sales goals
Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
Originate, financially analyze, negotiate, and document credit and non-credit products and services
Manage risk/return and drive quality for new and existing clients
Identify and mitigate regulatory, reputational, operational, and credit risks
Provide ideas and insights based on client needs and financial well-being
Increase client engagement and loyalty
Build and manage internal and external relationships, including community and industry relationships
Acquire new clients and expand existing clients
Present PNC's full range of products and services to clients
Use reporting and sales tools to identify and convert sales opportunities
Analyze, evaluate, and mitigate credit risk for more complex credit requests using advanced credit fundamentals and internal credit policies
Deliver customer-focused solutions and manage business risks within PNC's Enterprise Risk Management Framework

Requirements

What you’ll need

University/college degree typically required for roles at this level
5+ years of industry-relevant experience
In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
Knowledge of book of business management
Client relationship building skills
Knowledge of credit processes and credit products
Customer engagement skills
Decision-making skills
Financial analysis skills
Ability to identify sales opportunities
Business acumen
Client relationship management
Customer experience management
Decision making and critical thinking
Effective communications
Prospecting
Selling
Tech savvy
Ability to analyze, evaluate, and mitigate credit risk for more complex credit requests
Must not require employment visa sponsorship; PNC will not provide sponsorship
Subject to Section 19 of the Federal Deposit Insurance Act requirements and, for any registered role, SAFE Act and/or FINRA requirements

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Additional benefits based on years of service