Perk

Analytics Engineer

• Develop and Maintain Transformation best practices in ELT Pipelines.
• Design, develop, and maintain efficient and scalable workflows using tools like dbt.
• Implement best-practice data modelling and software engineering techniques.
• Write comprehensive data quality checks, tests, and monitoring scripts.
• Work closely with Data Analysts and business users to understand their reporting needs.
• Collaborate with Data Engineers on data ingestion strategies.
• Tune and optimise SQL queries and data models.
• Champion the adoption of modern data stack tools and practices.
• Build scalable, compelling data visualisations in Looker.

Sales

• Establish and optimise scalable sales processes for a team of Sales Executives (first or second role in closing deals).
• Conduct structured weekly 1:1s and pipeline reviews to drive consistent deal closure.
• Develop and implement monthly performance metrics and development objectives tailored to early-career sales professionals.
• Create comprehensive onboarding programs to rapidly train new salespeople for success in high-volume environments.
• Provide accurate forecasts and analytical insights to support strategic decision-making.
• Design and deliver targeted training sessions using gamification, role-playing, and pitch simulations specifically for high-volume sales scenarios.
• Identify systemic efficiency opportunities to help the team close more deals with less effort.
• Work cross-functionally with other managers to develop standardised sales enablement materials and processes.

Sales Team Lead

Revenue Operations

• Leverage data, commercial acumen and customer understanding to identify, initiate and run commercial initiatives that support our Revenue strategic objectives
• Do what it takes to build a successful and scalable Travel & Spend post-sales structure. We’re in our early stages with this product so there is a lot of building & iterating.
• Wear many hats - one day you’ll be focussed on refining the right customer escalation paths with product, another you’ll be defining what the perfect Travel & Spend QBR looks like
• At times you might be responsible for a specific number

Manager, Revenue Strategy – Operations

Solutions Engineer

• Solution Design & Execution
• - Translate business and finance requirements into clear solution designs for Perk’s spend management platform.
• - Partner with Account Executives to deliver high-impact product demonstrations that highlight Perk’s value proposition.
• - Ensure proposed solutions align with accounting best practices, financial controls, and the customer’s operational reality.
• Technical Architecture
• - Guide clients through the solution lifecycle, focusing on design, integration, and adoption.
• - Support discussions around ERP integrations (e.g., SAP, Oracle NetSuite, Microsoft Dynamics) and how Perk fits into the customer’s IT stack.
• - Bridge the gap between a prospect's business needs and the technical implementation requirements.
• Product Collaboration
• - Act as a conduit between the field and our Product organization, sharing customer feedback to help shape our roadmap.
• - Stay up-to-date on the spend management industry and the evolving ERP landscape to remain a trusted advisor to our clients.

Senior Solutions Consultant, German Speaker

Implementation Specialist

• Prepare and execute onboarding plans through the use of project management.
• Be the subject matter expert in the area of change management and adoption, by leading our customers through the journey of introducing a new travel tool and policies in their organisation.
• Drives client onboarding forward by providing influential recommendations and creating urgency for client stakeholders.
• Lead cross-functional projects and ensure all internal stakeholders are aligned and cooperating towards the common goal of full ramp up of the customer.
• Be the first point of contact for client escalations during implementation.
• Prioritise accounts based on client and business needs.
• Simplify complex technical information for all audiences.
• Serve as the first point of contact for client escalations during the implementation process, always delivering 7 star service.
• Provide technical support to clients as they set up integrations to marketplace partners or custom-built API solutions.
• Proactively identify best practice recommendations and provide them to the client, based on acquired experience and data-driven best practice recommendations (not just reactively answering questions / inquiries from customers).
• Manage the rollout of a new platform for your clients; providing guides, templates and recommendations to the client on how to ensure adoption and long-term success of the platform.
• Validate client configuration and account satisfaction by monitoring client booking behaviour post-implementation and proactively offering support or recommendations.

Senior Implementation Specialist – French Market

Business Analyst

• The Incident Management Analyst focuses on the analytical and tactical execution of the Mass Incident process.
• Manages the technical execution of the Mass Incident Process during active disruptions.
• Evaluates the severity of incidents and the overall impact on Global CC Operations.
• Shares SOPs with In-House and Outsourced teams to ensure uniform request handling.
• Coordinates with WFM, Ops, and the Incident Management Lead to gather data in preparation for disruptions.
• Monitors inboxes and creates reports on pending tickets to ensure correct handling.
• Acts as a Point of Contact (POC) to funnel communication from other departments to the team.
• Provides coaching, shadowing, and side-by-side sessions for team members while keeping training materials updated.
• Delivers sound solutions on time and considers learnings from past failures for future tasks.
• Analyzes complex customer issues and proactively identifies root causes.

Customer Care Incident Management Analyst

Analyst

• Pipeline Management & Deal Velocity
• Friction Removal: Work directly with Sales Management to unblock high-priority deals, ensuring they move through approval gates and legal reviews as quickly as possible.
• Forecasting Partnership: Partner with Sales Leadership to provide an accurate, risk-adjusted view of the pipeline, ensuring that "target-critical" deals are prioritised and cleared in partnership with stakeholders.
• The Traffic Controller: Proactively monitor the DACH sales pipeline to identify deals that are stalling.
• Commercial & Legal Enablement (Mid-Market & Enterprise)
• Standard Terms Support: Actively manage the standard terms review process for deals. You will support the negotiation and alignment of commercial and legal terms to ensure they meet our evolving Spend Management standards.
• Guardrail Governance: Ensure deals adhere to company policy while proactively suggesting "standardised" workarounds for common procurement hurdles.
• Scaling through Automation & Process
• Operational Builder: Lead the transition from "task-driven" to "automated" by identifying manual bottlenecks in the current Deal Desk workflow and driving Salesforce automations to solve them.
• Process Discipline: Establish and refine the "commercial logic" for our new product suite, creating templates and frameworks that allow the team to scale without adding administrative friction.
• Salesforce & Data Mastery
• Velocity Insights: Use Salesforce data to tell the story of the pipeline. Identify where deals are getting stuck and provide actionable insights to Sales Management on how to decrease sales cycles and increase win rates.
• Systems Expert: Act as the point of contact for Salesforce optimisation, ensuring that our processes work for the team.

Senior Deal Desk Analyst – DACH

Sales Development Rep

• Conduct structured discovery conversations with existing Perk account contacts to uncover current events spend, upcoming programmes and unmet needs.
• Map stakeholder landscapes within accounts, identifying who owns MICE and events budgets, who influences decisions and where Perk Events currently has no footprint.
• Build and maintain an opportunity pipeline sourced entirely from existing Perk accounts, tracked in CRM (Salesforce) with accurate forecasting and data hygiene.
• Proactively identify seasonal triggers (team off-sites, sales kick-offs, client entertainment, awards, product launches) and engage accounts ahead of planning cycles.
• Articulate Perk Events value proposition and MICE capability - venue sourcing, event management, incentive travel, conferencing, etc. - clearly and convincingly to account stakeholders at all levels.
• Qualify and brief events leads internally, ensuring a smooth handover to the Perk Events conversion team with full context on client requirements and expectations.
• Position Perk Events as the natural home for an account's full events calendar, not just individual transactions.
• Build genuine, multi-threaded relationships within accounts, going beyond the day-to-day contact to engage senior decision-makers and budget holders.
• Act as the bridge between existing commercial account relationships and the events/MICE proposition, working closely with Account Managers to ensure joined-up client engagement.
• Own and manage your pipeline in CRM, maintaining accurate stage progression, deal values and qualification
• Report weekly on activity metrics, pipeline health and pipeline generation against target
• Share market intelligence and client feedback with the wider Events and Commercial teams to inform product development and go-to-market strategy.

Senior Inside SDR – Perk Events

Events

• Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the AM teams.
• The Event Sales Specialist will be responsible for managing predominantly smaller-scale projects and mid-yielding opportunities, focusing primarily, but not limited to, supporting long-tail and SMB accounts globally.
• Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation terms including site inspections (as relevant and appropriate)
• Coordinate operational process with the cross-collaboration of the wider Perk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements
• Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner
• Supporting sales conversations in conjunction with SE’s and ESE’s for discovery purposes and helping potential customers understand our services.
• Providing Perk customers with suitable options and suggestions of the best way to meet their event or group travel requirements
• Handling of all conferences, events, groups, incentives and meetings worldwide
• Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities
• Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process;
• Processing responses to clients within the companies agreed service level agreements;
• To be aware of and act in accordance with all Company Quality Standard and Procedures
• To actively get involved in the process operated by the company and make suggestions on possible improvements;
• To be part of the team and actively help and assist colleagues as needed;
• To maximise on every opportunity generating additional revenue streams across all regions to support achieving overall Perk revenue targets and drive profitability
• To service successfully and at a high level Event Sales & Group as Perk add-on-services

Event Sales Specialist

• Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the AM teams.
• The Event Sales Specialist will be responsible for managing predominantly smaller-scale projects and mid-yielding opportunities, focusing primarily, but not limited to, supporting long-tail and SMB accounts globally.
• Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation terms including site inspections (as relevant and appropriate)
• Coordinate operational process with the cross-collaboration of the wider Perk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements
• Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner
• Supporting sales conversations in conjunction with SE’s and ESE’s for discovery purposes and helping potential customers understand our services.
• Providing Perk customers with suitable options and suggestions of the best way to meet their event or group travel requirements
• Handling of all conferences, events, groups, incentives and meetings worldwide
• Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities
• Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process;
• Processing responses to clients within the companies agreed service level agreements;
• To be aware of and act in accordance with all Company Quality Standard and Procedures
• To actively get involved in the process operated by the company and make suggestions on possible improvements;
• To be part of the team and actively help and assist colleagues as needed;
• To maximise on every opportunity generating additional revenue streams across all regions to support achieving overall Perk revenue targets and drive profitability
• To service successfully and at a high level MICE & Groups as Perk add-on-services

Manager

• Be the leader of MICE Specialists and engage the members of your team:
• Conduct weekly 121s with the team to ensure continued success in target achievement
• Setup monthly development objectives for the sales team.
• Review the performance of your team members.
• Coach & mentor a world-class Sales team: Have a strong focus on constant skill development of the MICE team.
• Identify individual and team training needs.
• Onboard and train new salespeople.
• Have an in-depth and detailed understanding of Perk products to provide mentorship for your MICE team confidently.
• Develop specific training sessions based on needs.
• Act as a consultant to your direct reports

MICE Team Manager

• Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the Account Management teams.
• The Senior MICE Specialist will be responsible for managing predominantly mid-scale projects and moderate-yielding opportunities, with a primary focus, but not limited to, supporting SMB and mid-size Perks accounts globally.
• Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation and contract sign-off, including site inspections where appropriate.
• Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner;
• Supporting sales conversations in conjunction with Sales Executives and Account Managers for discovery purposes and helping potential customers understand our services;
• Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities;
• Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process;
• Processing responses to clients within the companies agreed service level agreements;
• To be aware of and act in accordance with all Company Quality Standard and Procedures;
• To actively get involved in the process operated by the company and make suggestions on possible improvements;
• To maximise on every opportunity, generating additional revenue streams across all regions to support achieving overall Perks revenue targets and drive profitability;

Senior Event Sales Specialist

Account Manager

• Lead negotiations with hotel chains and independent properties to secure competitive corporate rates and preferred agreements for Perk clients
• Support Account Managers with client hotel strategies and deliver internal training sessions on market trends and global ADRs
• Analyse booking data, market demand, and performance trends to inform sourcing decisions
• Manage direct negotiations across key markets and global hotel groups
• Manage the full RFP lifecycle: supplier selection, bid analysis, negotiations, acceptances, rate loading, and final recommendations
• Provide strategic recommendations to enhance programme performance and value
• Support compliance tracking and reporting
• Collaborate with internal teams (Product, Account Management, Sales) to ensure successful implementation
• Build and maintain strong relationships with key hotel chains and accommodation providers
• Manage selected regional supplier partnerships where required
• Support broader hotel partnership initiatives, including preferred agreements and team objectives

Hotel Supplier Partnerships Manager

Consultant

• Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
• Arrange travel (domestic and international) for the NAM team’s most strategic customers; including flights, car rentals, and hotels.
• Work independently, using your initiative to handle client inquiries and provide solutions without supervision.
• Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.
• Undertake travel reservations and amendments for Perk customers, prioritizing customer service and booking accuracy.
• Proactively maintain and develop client relationships, offering support throughout the entire travel process.
• Provide suitable travel options and suggestions to meet client requirements.
• Ensure all service level agreements are met and actively maintain the GDS queues.
• Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.
• Support the Team Leader and collaborate with colleagues to maintain a high level of service.

Perk

Analytics Engineer

Sales Team Lead

Manager, Revenue Strategy – Operations

Senior Solutions Consultant, German Speaker

Senior Implementation Specialist – French Market

Customer Care Incident Management Analyst

Senior Deal Desk Analyst – DACH

Senior Inside SDR – Perk Events

Event Sales Specialist

Event Sales Specialist

MICE Team Manager

Senior Event Sales Specialist

Hotel Supplier Partnerships Manager

Senior Business Travel Consultant – GDS

Senior Business Travel Consultant – GDS