Pax8

AI Engineer

• Establish engineering standards, architectural principles, and development practices across the organization
• Drive technical strategy for AI-assisted software development, including governance, quality assurance, and responsible AI adoption
• Lead architecture reviews, technical design discussions, and engineering decisions for complex initiatives
• Identify systemic engineering challenges and champion platform-wide productivity, quality, and scalability improvements
• Evaluate emerging AI development tools, agentic engineering platforms, and automation technologies
• Define measurement frameworks for effectiveness, safety, and quality of AI-assisted engineering workflows
• Build consensus among senior technical stakeholders and align engineering investments with business objectives
• Partner with engineering leadership, architects, and technology vendors to shape engineering capabilities
• Mentor engineers and leaders on systems thinking, engineering excellence, AI fluency, and modern software development
• Influence organization-wide AI adoption, developer experience, engineering quality, trust, and security

Solutions Engineer

• Partner with Channel Account Managers to support pre-sales conversations with Managed Service Providers
• Deliver technical demonstrations showcasing Google Cloud, Google Workspace, Gemini, and related solutions
• Support partners with post-sale deployment and configuration guidance
• Provide technical validation
• Act as a subject matter expert for Google solutions across Australia
• Collaborate with sales, vendor, partner, and technical teams
• Help grow Google capability across Pax8
• Create confidence through enablement, technical advocacy, and practical thought leadership
• Build and strengthen Pax8’s Google technical presence in Australia
• Help partners understand and adopt Google solutions
• Help internal teams position Google solutions effectively
• Improve the marketplace experience for Managed Service Providers and small businesses

Solution Engineer

ServiceNow

• Develop and execute the long-term vision for ServiceNow across Technology Services.
• Build, mentor, and inspire a high-performing team of platform specialists and technical leaders.
• Create an environment where innovation, accountability, and continuous learning thrive.
• Champion responsible AI adoption and empower teams to embrace emerging technologies.
• Use operational insights, KPIs, and predictive analytics to continuously improve service quality.
• Drive performance through measurable outcomes and clear service objectives.
• Anticipate challenges before they become risks and coordinate effective solutions across teams.
• Establish reporting frameworks that provide visibility into platform health, performance, and customer experience.
• Oversee critical service management processes that ensure secure, resilient, and reliable operations.
• Support enterprise-wide readiness for major initiatives, changes, and incidents.
• Promote operational maturity through governance, continual improvement, and best practices.
• Lead adoption of intelligent monitoring, diagnostics, and automation capabilities.
• Identify opportunities to simplify processes and reduce manual effort through automation.
• Sponsor innovative AI initiatives that improve efficiency and decision-making.
• Balance short-term delivery needs with long-term platform sustainability.
• Collaborate with Product, Architecture, Security, Workplace Experience, and business leaders to align priorities.
• Influence roadmaps and investment decisions through operational expertise and platform insights.
• Serve as a trusted advisor on ServiceNow capabilities, enterprise service management, and operational strategy.
• Define and govern platform standards, configuration practices, and roadmap priorities.
• Ensure a seamless and consistent employee experience across service management workflows.
• Lead platform upgrades, lifecycle planning, licensing strategy, and governance initiatives.
• Drive adoption of self-service capabilities that improve efficiency and customer satisfaction.

Senior Manager – Technology Services, ServiceNow

Account Manager

• Helping new MSPs and technology partners successfully launch and grow within the Pax8 ecosystem
• Building trusted relationships with partners and becoming a valued advisor in their growth journey
• Identifying opportunities to increase cloud adoption, marketplace engagement and recurring revenue
• Helping partners identify new revenue opportunities across cloud, security, managed services and AI solutions
• Guiding partners through Microsoft technologies, vendor solutions, educational programmes and growth initiatives
• Managing a portfolio of partners, creating structured engagement plans and driving meaningful outcomes
• Collaborating with technical, marketing, operations and partner experience teams to deliver exceptional partner support
• Maintaining accurate CRM records and leveraging data insights to prioritise opportunities and manage activity effectively
• Embracing AI-enabled tools and modern technologies to improve efficiency, productivity and partner success
• Continuously developing your commercial, consultative and strategic account management capabilities

Channel Account Manager

• Innovating New Services: Design and develop cutting-edge Managed Intelligence services and solutions.
• Transform emerging Microsoft and AI capabilities into scalable, commercially valuable offerings.
• Build repeatable frameworks, implementation approaches, deployment playbooks, and operational models.
• Create reusable assets including automation workflows, Copilot experiences, prompts, templates, assessments, and reference architectures.
• Pilot new services and refine them before transitioning them into wider delivery teams.
• Shaping Market Success: Collaborate with leadership teams to align new service development with business priorities and go-to-market initiatives.
• Gather insights from partners, customers, sales teams, and stakeholders to identify future opportunities.
• Support launch readiness, adoption strategies, positioning, and enablement programs.
• Help ensure services are practical, scalable, and capable of delivering measurable outcomes for partners.
• Delivering Expertise: Lead and support strategic engagements to validate new service methodologies.
• Act as a trusted expert in Microsoft Copilot, Power Platform, automation, and emerging AI technologies.
• Enable internal teams through knowledge sharing, mentoring, and best practice development.
• Bring market insights and innovation trends back into the business to continuously improve our services.

Managed Intelligence Solutions Architect

Cloud Engineer

• Lead discovery workshops with partners to understand their existing environments, business goals, migration requirements, and technical challenges.
• Transform discovery findings into detailed Statements of Work, project scopes, assumptions, deliverables, and effort estimates.
• Advise partners on Microsoft cloud migration projects and help define the most appropriate migration approach.
• Act as the technical bridge between partners, sales teams, and implementation engineers.
• Own project opportunities from initial qualification through approval and successful handoff.
• Ensure all migration prerequisites, risks, dependencies, and technical considerations are documented before delivery begins.
• Collaborate closely with Pax8 sales teams to support project opportunities and help drive successful outcomes.
• Support colleagues with complex scoping scenarios and contribute to continuous process improvement.

Associate Cloud Migration Specialist

Product Manager

• Lead, coach, and inspire a team of specialists to deliver exceptional outcomes
• Own and evolve key vendor relationships, ensuring alignment and success
• Drive seamless onboarding of new products and programs into the marketplace
• Orchestrate cross-functional collaboration across engineering, finance, sales, and support
• Translate business needs into clear product and technical requirements
• Optimize operational processes to improve efficiency and scalability
• Act as the escalation point for vendor-related challenges
• Communicate project updates, progress, and priorities to stakeholders

Vendor Product Manager

• Build deep, trusted relationships with partner owners and executive stakeholders
• Create and execute practical, ambitious plans
• Identify whitespace and increase solution penetration
• Lead portfolio-level launches and campaigns
• Spot early warning signs and address friction fast
• Deliver accurate forecasting and maintain disciplined pipeline practices
• Bring the right Pax8 teams together to unblock partners
• Share partner feedback and market insights
• Support junior team members through coaching and knowledge sharing

Channel Account Manager – Various Levels

Attorney

• Lead the evolution of Pax8's commercial legal function, creating scalable legal frameworks that enable the business to move faster while maintaining appropriate governance.
• Shape the long-term vision and operating model for commercial legal across the organization.
• Serve as a trusted advisor to executive leadership and key commercial stakeholders.
• Build scalable approaches to contracts, commercial frameworks and partner engagement.
• Drive innovative legal processes that reduce complexity and improve speed to business.
• Lead the adoption of AI-enabled tools and technologies that enhance legal productivity.
• Negotiate and advise on Pax8's most strategic commercial agreements and partnerships.
• Develop legal standards, templates and governance that support future growth.
• Lead, mentor and grow a high-performing global team of legal professionals.
• Partner closely with stakeholders across revenue, finance, procurement, marketing and operations.
• Improve legal operations through automation, simplification and intelligent workflows.
• Manage legal budgets, resource planning and organizational design.
• Help ensure that Pax8 remains commercially agile as regulations, technology and markets evolve.

VP of Commercial Legal

Engineer

• Solve advanced identity challenges
• Act as a senior escalation point, diagnosing complex IAM and system issues while ensuring seamless service delivery
• Design and enhance identity solutions
• Drive improvements across identity platforms, access management frameworks, and cloud-based services
• Maintain secure and reliable systems
• Ensure uptime and performance through monitoring, automation, patching, and access control best practices
• Lead incident response
• Own critical incidents, triaging effectively and restoring service while identifying long-term improvements
• Strengthen knowledge and automation
• Develop documentation, SOPs, and automation scripts to improve consistency and efficiency
• Support growth and mentorship
• Share knowledge, guide team members, and continuously build your own expertise through learning and development

Technology Services IAM Engineer III

Affiliate Manager

• Shape people-and-organization strategy: Partner with senior Product & Engineering leaders to translate business priorities into practical people, organization and workforce plans.
• Lead through ambiguity: Help leaders make sense of complex, evolving challenges — from structure and decision rights to leadership capability, capacity, incentives and operating model.
• Drive org design and operating effectiveness: Support scalable organization design, role clarity, ways of working and operating rhythms that help technical teams move faster and work smarter.
• Build future-ready talent plans: Bring focus to succession, leadership capability, critical skills, workforce planning and talent strategies that support growth and performance.
• Champion change that sticks: Lead and support large-scale change, helping leaders communicate clearly, build trust quickly and bring people with them.
• Coach and influence leaders: Act as a trusted partner to technical leaders — able to challenge thinking, ask the right questions, and support difficult conversations with confidence and care.
• Execute brilliantly: Move between strategic advisory and hands-on delivery. You’ll be equally comfortable in executive conversations, working sessions, employee matters and the detailed follow-through that makes change real.
• Connect across the organization: Collaborate with People, Product, Engineering and cross-functional partners globally to create joined-up, practical solutions.

Global Business Partner

Engineering Manager

• Lead, inspire, and grow a team of software engineers through coaching, mentoring, and meaningful career development
• Guide your team in building with AI agents — from structuring prompts to validating outputs and making critical judgment decisions
• Design AI-enabled workflows, ensuring the right balance between autonomy and human oversight
• Elevate performance by introducing modern engineering metrics focused on quality, system thinking, and decision-making
• Encourage scalable, reusable engineering solutions powered by AI rather than one-off builds
• Drive adoption of AI tools with clear accountability for measurable impact
• Establish governance standards for AI usage, including risk mitigation, data handling, and escalation practices
• Lead agile ceremonies enhanced by AI tools to improve planning, retrospectives, and team insights
• Collaborate closely with product teams to translate vision into actionable engineering outcomes
• Foster a safe, experimental culture where innovation thrives without fear of failure
• Deliver AI-powered features with strong quality frameworks designed for non-deterministic systems

Software Engineering Manager

• Own and drive the vision and outcomes for foundational product areas, ensuring systems meet the highest standards of reliability and integrity
• Translate complex compliance, audit, and financial requirements into clear, actionable product direction
• Shape and communicate a compelling product roadmap while balancing priorities, risks, and trade-offs
• Partner cross-functionally with Finance, Legal, Engineering, and Operations to deliver aligned, scalable solutions
• Identify and unblock cross-team dependencies, ensuring smooth execution against key milestones
• Drive clarity and accountability through measurable outcomes and data-driven decision-making
• Lead, coach, and develop a high-performing team of product managers, elevating capability and impact

Director of Product Management

Sales

• Drive sales enablement: Inspire and equip sellers with compelling Chrome solution knowledge through engaging training and evangelism
• Build and progress pipeline: Proactively generate opportunities, follow up on leads, and support deals through to close
• Deliver impactful demos: Showcase Chrome solutions tailored to real-world end-client and partner needs
• Support live sales opportunities: Act as the go-to expert on calls, working cross-functionally to bridge technical and commercial conversations
• Accelerate partner onboarding: Guide MSPs to get up and running quickly and confidently on Pax8
• Ensure operational excellence: Manage order processing with accuracy and urgency, resolving issues seamlessly with Google
• Own performance insights: Track pipeline health, analyze trends, and identify opportunities for growth, cross-sell, upsell and expansion
• Collaborate across teams: Partner closely with Sales, Vendor Alliance Managers, and Google stakeholders to drive alignment and results

Vendor Sales Ambassador

• Own and grow a portfolio of strategic TSD partner relationships, driving engagement at every level
• Build executive-level connections and create long-term partner trust and alignment
• Develop and execute partner growth plans that deliver pipeline and measurable revenue impact
• Co-sell alongside partners and agents to win mid-market and enterprise opportunities
• Identify, shape, and qualify opportunities through to Sales Accepted stage
• Establish strong field presence through events, onsite engagement, and partner interactions
• Activate partner ecosystems—driving productivity, engagement, and consistent deal flow
• Collaborate cross-functionally with Account Executives, Customer Success, and internal stakeholders
• Represent Pax8 at industry and partner events as a trusted thought leader