OpenLoop

Engineering Manager

• Build & Lead the Toronto Engineering Hub
• Establish and grow our Toronto engineering presence
• Hire, mentor, and develop a high-performing team of engineers
• Set team culture, operating cadence, and engineering standards from the ground up
• Partner with leadership on hiring plans, team structure, and long-term growth
• Work closely with product and business stakeholders to deliver high-impact solutions in fast-moving, ambiguous environments
• Translate evolving requirements into clear technical direction and execution plans
• Drive rapid iteration cycles and enable teams to ship quickly while maintaining quality
• Guide architectural decisions and ensure systems are scalable, secure, and maintainable
• Provide hands-on technical leadership when needed, especially in early stages
• Drive delivery of high-quality software across multiple initiatives in fast-moving environments
• Partner closely with Product, Design, and business stakeholders to align on priorities and outcomes
• Communicate progress, risks, and tradeoffs clearly to both technical and non-technical audiences
• Contribute to product direction through technical insight and customer context
• Establish lightweight processes that enable speed, ownership, and accountability
• Identify and remove blockers to keep teams moving efficiently
• Foster a culture of ownership, learning, and continuous improvement
• Other duties as assigned.

Human Resources

• Act as the primary HR contact for assigned subsidiary pharmacies across multiple states.
• Provide hands-on support and guidance to pharmacy leaders on employee relations, performance management, policy interpretation, and day-to-day HR matters.
• Ensure compliance with federal, state, and local employment laws, particularly across multi-state environments.
• Support investigations, documentation, corrective actions, and sensitive employee matters.
• Coach managers on best practices related to hiring, performance conversations, documentation, and employee engagement.
• Act as a trusted resource for employees, addressing questions and concerns in a timely, professional manner.
• Support onboarding and offboarding processes, ensuring a seamless and compliant experience for pharmacy employees.
• Provide on-site support when needed for key initiatives such as Open Enrollment, benefits rollouts, organizational changes, or other corporate programs.
• Assist with employee data changes, job changes, leave coordination, and other lifecycle events in partnership with Corporate HR Operations.
• Help ensure accurate documentation, personnel records, and system updates.
• Support workforce changes, restructures, and other transitions with clear communication and operational execution.

Senior HR Generalist

Bilingual

• Obtain medical histories, conduct virtual asynchronous and synchronous evaluations, document findings, and evaluate and diagnose acute and episodic conditions
• Deliver care across a broad urgent-care scope, which may include acute illness, primary-care-type complaints, men’s sexual health, hair loss, medical weight loss, UTIs, emergency birth control, dermatologic conditions, and related low-acuity urgent care needs
• Provide care through both asynchronous and synchronous visits, with the majority of work expected to be asynchronous
• Review laboratory results and take appropriate clinical action within established protocols
• Practice efficiently in a telemedicine environment while maintaining high standards of quality, safety, and documentation
• Demonstrate flexibility in an evolving clinical and operational environment
• Communicate effectively with other providers through comprehensive charting and secure messaging platforms
• Balance evidence-based medicine with patient preferences and values, promoting patient confidence and continuity of care
• Provide feedback on opportunities to improve clinical quality and operational processes

Engineering Manager

Senior HR Generalist

Bilingual Telemedicine Provider – Urgent Care