OpenLoop

Director, Applications – Business Systems

OpenLoop

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

Tech Stack

Cloud

About the role

  • Define and maintain a 3-year enterprise applications roadmap aligned with company goals and digital transformation priorities.
  • Translate business strategies into scalable technical initiatives, measurable KPIs, and clear project portfolios.
  • Recruit, coach, and lead a high-performing team of analysts, developers, and admins.
  • Own the full lifecycle of enterprise applications (e.g., GSuite, Zoho, NetSuite, Slack, Okta, Healthie, Doxy)—from selection and deployment to integration and retirement.
  • Lead cross-platform initiatives focused on data quality, governance, and master data management.
  • Drive automation and process improvements using APIs, low-code tools, and emerging tech to eliminate manual work.
  • Manage third-party vendors: negotiate contracts, monitor SLAs, control licensing costs, and oversee renewals.
  • Oversee application provisioning, deprovisioning, and access management to ensure a seamless and secure employee experience.
  • Partner with Product and Engineering to enhance and integrate internally developed tools; establish release, QA, and UAT processes.
  • Ensure compliance with SOC 2, HIPAA, HITRUST, NIST, and other regulatory frameworks across the application stack.
  • Implement robust role-based access controls, audit trails, and incident-response procedures.
  • Track system uptime, usage, and ROI; deliver executive-level dashboards and insights.
  • Measure end-user satisfaction and lead continuous improvement efforts.
  • Manage the applications budget, including licenses, tools, and services.
  • Other duties as assigned

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, Business Administration, or equivalent experience.
  • 8+ years leading enterprise applications or business-systems functions, including 3+ years in a people-management role.
  • Demonstrated success implementing and integrating cloud-based SaaS platforms (GSuite, Zoho, NetSuite, Slack, Okta, etc.).
  • Deep knowledge of systems integration, data governance, and the full software-development lifecycle.
  • Proven track record in vendor negotiation, license optimization, and third-party risk management.
  • Exceptional communication, leadership, and cross-functional influencing skills.
  • Experience spearheading large-scale change-management or digital-transformation programs.
  • Hands-on familiarity with modern data architectures, APIs, and automation frameworks.
Benefits
  • Medical, Dental, and Vision plans
  • Flexible Spending/Health Savings Accounts
  • Flexible PTO
  • 401(k) + Company Match
  • Life Insurance, Pet insurance, and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
enterprise applications roadmapdata governancemaster data managementAPIslow-code toolscloud-based SaaS platformssystems integrationsoftware-development lifecycleautomation frameworksrole-based access controls
Soft Skills
leadershipcommunicationcross-functional influencingcoachingteam managementnegotiationcontinuous improvementchange managementproject managementproblem-solving
Certifications
Bachelor’s degree in Information SystemsBachelor’s degree in Computer ScienceBachelor’s degree in Business AdministrationSOC 2 complianceHIPAA complianceHITRUST complianceNIST compliance