Notion

Security Operations

• Monitor, investigate, and respond to security events across Notion’s cloud-native and SaaS-focused environment.
• Serve as the technical and operational lead for Detection and Response in our Hyderabad office.
• Mentor and lead an expanded cast of security engineers in Hyderabad.
• Investigate and respond to security alerts end-to-end, including triage, scoping, containment, remediation, and documentation.
• Participate in a 24/7 on-call rotation, responding to security alerts and incidents as part of a shared team responsibility.
• Take ownership of specific detections, log sources, or investigation workflows, ensuring their quality, reliability, and ongoing improvement.
• Contribute to detection development and tuning, identifying gaps, reducing false positives, and improving signal quality across telemetry sources.
• Support incident response efforts, working with cross-functional partners to investigate and resolve security incidents.
• Participate in proactive threat hunting, developing hypotheses based on threat intelligence, attacker behavior, and internal telemetry.
• Analyze and correlate logs across cloud, identity, endpoint, and SaaS platforms to identify suspicious or anomalous behavior.
• Improve operational processes and documentation, including runbooks, playbooks, and investigation procedures, to enable consistent execution across a growing team.
• Provide hands-on coaching and technical guidance to less-experienced responders through investigation reviews, pairing, and real-time incident support.

Security Operations Engineer, Detection and Response Team

Sales Development Rep

• Handle inbound requests from prospective customers interested in buying Notion
• Organize and take thorough notes on prospects
• Qualify those prospects to determine whether or not they’re a good fit for Notion
• Prospect and develop new potential accounts by educating contacts about how they can increase their team's collaboration, transparency, and productivity with Notion
• Experiment on outbound activity to decision makers with customized messaging and channels to generate Enterprise opportunities
• Reach out to prospects via email, phone, and LinkedIn to educate them on our product/service
• Hold meetings with prospective customers to understand their business challenges and goals
• Help build playbooks and define our sales motion
• Hold ownership over pipeline generation tactics and strategic approaches
• Learn about our product inside and out and be able to give demos customized to the needs of different personas
• Collaborate and influence on performance initiatives, product launches and service innovation when working with cross-functional partners
• Work with our Global and Regional Marketing team to build strong program feedback loops
• Work with our Global GTM team to hit revenue & pipeline generation targets

Sales Development Representative

• Develop, train and hire a highly driven and hardworking team of lead generation and lead qualification professionals
• Drive new business opportunities and expand market share through qualified pipeline
• Focus on Recruitment, Enablement and Execution of your team
• Work directly with the GM, Korea, and regional peers to create and develop Notion’s Sales Development strategy, process and playbooks
• Partner with regional leaders across Sales Strategy, Marketing, and Sales teams to plan territory mapping and pipeline development programs
• Attract, Hire, and Develop the world’s best SDRs
• Enable your team to relentlessly prospect, identify and qualify sales pipeline through coaching and mentoring
• Collaborate with Marketing and Sales teams to capitalize on market opportunities
• Help build the foundations of Sales at Notion
• Join the team at a magical time and help shape its future product.

Sales Development Manager, APAC

Systems Engineer

• Design, build, and maintain integrations, automations, and workflows across our SaaS stack to ensure seamless data flows and reliable operations.
• Partner with stakeholders in Sales, Finance, Marketing, and Support to deliver scalable solutions that drive business growth.
• Maintain high data quality and synchronization across CRM, ERP, billing, and support systems.
• Create and maintain technical documentation, process flows, and best practices.
• Lead or contribute to cross-functional projects, from requirements gathering to implementation and support.

Business Systems Engineer

Engineering Manager

• Lead a team of engineers to build and improve search experience
• Guide work on search ranking algorithms, query understanding, AI-powered connector search
• Collaborate closely with cross-functional peers to set the direction of the team
• Facilitate planning—the prioritization, sequencing, and staffing of work
• Maintain a high-quality bar for everything the team builds
• Drive project execution, using data to make decisions about prioritization and impact
• Shape engineering organization practices including technical practices, recruiting and onboarding strategy

Engineering Manager, AI Search

Customer Success Manager

• Drive growth, adoption, retention, and expansion for a product people love that solves real problems
• Help customers achieve real results through AI-powered workflows
• Own renewal execution grounded in proven value and outcomes
• Help build the foundations of Customer Success at Notion
• Meaningfully shape our future product
• Elevate your skills as we tackle our most impactful challenges.
• Own post-sale customer lifecycle including onboarding, AI adoption, value delivery and renewal for a book of named accounts
• Develop success plans to help every customer achieve desired objectives
• Lead AI workshops to build and deploy workflows that solve specific business problems
• Develop Notion champions and advocates within book of named accounts
• Conduct business reviews with senior stakeholders to communicate value received
• Partner with AEs on growth strategy within existing accounts - identify and qualify expansion opportunities
• Innovate on Customer Success programs to retain and grow customers; document and share learnings with the broader organisation
• Learn our product inside and out

• Support and grow Notion’s enterprise customers in Korea
• Own the post-sales success of a portfolio of customers
• Act as a trusted advisor to help organizations drive meaningful adoption and realize business value
• Partner closely with AE, SE, Support, and regional/global CSMs to deliver a consistent customer experience
• Drive AI adoption, value delivery, and renewals for a book of named accounts
• Shape customer outcomes, strengthen partnerships, and contribute directly to predictable revenue
• Lead AI workshops to build and deploy workflows that solve specific business problems
• Identify and qualify expansion opportunities within existing accounts
• Co-build customer success plans to help every customer achieve desired objectives
• Partner with AEs on growth strategy while owning customer activation and renewal readiness
• Learn our product inside and out and help your customers drive business outcomes
• Innovate and iterate on Customer Success programs to retain and grow customers while mitigating churn or contraction
• Document and share key findings/learnings with the broader Notion organization

Customer Support

• Lead the CX Enablement function for User Operations, setting vision and strategy for internal learning, training, knowledge management, and launch readiness across all support channels.
• Build and grow a high-performing team—recruit top talent, run regular 1:1s and development conversations, and establish clear role expectations and career pathing
• Provide strategic guidance and support to a team of instructional designers as they deliver scalable training programs for internal and outsourced support agents, ensuring readiness across technical, billing, and account access scenarios.
• Oversee the development and maintenance of CX knowledge bases and playbooks, leveraging industry best practices to ensure content is accurate, up-to-date, and easily accessible.
• Leverage AI workflows to drive CX-wide efficiency by automating repetitive tasks, synthesizing information across documents, and streamlining operational processes.
• Track, report, and drive improvements in core CX metrics, tying them directly to existing enablement programs and partnering with Direct Support regional leaders and vendor operations teams to implement targeted enablement interventions.
• Manage sprint planning, prioritization, and the enablement budget (training, tools, contractors), driving operational excellence and making thoughtful trade-offs between strategic bets and urgent needs.
• Develop a framework for CX launch readiness and coach the team to execute it—defining standards, unblocking cross‑functional dependencies, and ensuring the team has the resources and support to deliver.
• Coach, mentor, and develop a high-performing, high-trust team, fostering a culture of collaboration, candid feedback, and operational excellence.

Customer Experience Enablement Leader

Infrastructure Engineer

• Help design through deploy our corporate IT stack - from network services and storage to virtualization and MDF/IDF operations - so everything just works for our teammates
• Keep systems humming day to day: install, configure, monitor, document, and automate across our IT infrastructure
• Coach and mentor members of the IT support team so everyone can do their best work
• Jump in on tactical escalations and bring issues to a clear, timely resolution
• Continually review our environment and propose pragmatic improvements that boost performance, reliability, and scalability as we grow globally
• Share knowledge with the broader IT team and run trainings to help the whole org level up
• Support office buildouts and expansions, including occasional travel to our global locations
• Nurture vendor relationships with ISPs, data circuit providers, low‑voltage cablers, and security systems integrators
• Handle hands‑on hardware work as needed, including installing and maintaining equipment, and safely lifting up to 50lbs to heights of up to 6ft

Corporate Infrastructure Engineer

Sales

• Lead a team of Account Executives who handles full cycle sales activities, including: prospecting/building pipeline, developing new potential accounts, expanding existing customers, and renewing an install base
• Own the strategy of your team’s territory, including how the team maximizes the revenue it is generating and retaining
• Own the execution of your team’s strategy, including the team forecast and pipeline generation
• Work with cross functional partners to build playbooks and define our sales motion
• Liaise with our incredible user base to provide world class customer experience
• Drive executive level relationships - internally and externally
• Work cross-functionally and collaboratively with internal teams (sales, inside sales, customer success, solution engineer, deal-desk, ops, legal)

Commercial Sales Manager

• Lead a team of Commercial Account Executives handling full cycle sales activities
• Own the strategy of your team’s territory
• Own the execution of your team’s strategy
• Work with cross functional partners to build playbooks
• Liaise with our user base to provide world class customer experience
• Meet with executives from large prospects and customers
• Attract, hire, and retain a world class sales organization

Product Marketing

• Own the competitive intelligence engine: research plan, sources, distillation, distribution cadence, and governance of the competitor hub.
• Develop competitive positioning and messaging, drive sales enablement, and build resources including battle cards, deep dives, and objection handling guides.
• Produce high‑impact assets: battle cards, first‑call guides, objection handling, proof points, ROI/TCO calculators, executive summaries, and change management frameworks.
• Create and maintain accredited ROI assets including calculators, business case templates, value realization frameworks, and re-purposable statistics for Sales and CS.
• Partner with Sales Enablement to drive adoption through trainings, office hours, certifications, and deal‑desk support.
• Run competitive campaigns and moments in market tied to launches, announcements, and category conversations.
• Design and operate a Win/Loss program across segments, instrumented via Salesforce and Gong, with quarterly readouts and recommendations.
• Develop AI value messaging and proof points for B2B audiences; enable teams to articulate AI ROI and differentiation.
• Build change management narratives and enterprise maturity models that help buyers understand transformation paths.
• Establish and run "Industry Trends" sessions for Sales to build category expertise and conversation starters.
• Track and report impact on win rate, deal velocity, competitive displacement, content adoption, and influenced ACV.

Enterprise Product Marketing – GTM

Solutions Engineer

• Design and implement tailored customer workspaces, optimizing workflows, member management, and best practices
• Develop and execute change management strategies, including engagement, communication, and learning plans to drive seamless adoption
• Lead end-to-end professional services engagements, from supporting with scoping and discovery right through to execution and delivery
• Provide expert guidance on workspace architecture, permissions, security, and scalability
• Deliver professional services solutions across the Notion ecosystem, including with our Partners, to align with customer needs and business goals
• Manage project execution, maintaining comprehensive documentation, timelines, and key deliverables
• Collaborate with cross-functional teams to drive customer success, enhance feature adoption, and contribute to product development

Solutions Consultant

• Partner with AMER Mid‑Market Sales leaders and AEs to drive technical wins across the region
• Build and deliver compelling, scalable technical demos and proofs of concept tailored to mid‑market use cases
• Advise on integrations, security, and compliance requirements common to mid‑market customers, coordinating internal and third‑party resources as needed
• Document technical considerations, curate product feedback, and contribute to internal knowledge bases
• Evangelize Notion’s platform and AI capabilities and influence our roadmap through clear customer insight
• Lead and scale the AMER Mid‑Market Solutions Engineering function, including hiring, mentoring, playbooks, and processes
• Increase win rates and expansion by elevating technical discovery, demos, and POCs
• Shape go‑to‑market by partnering with Product, Engineering, Marketing, CX, RevOps, and Sales Enablement to bring customer signal into product strategy
• Establish best‑in‑class demo assets, tooling, and narratives to demonstrate value at scale
• Manage, coach, and develop a team of Solutions Engineers supporting AMER Mid‑Market AEs
• Set standards for discovery, demo excellence, POCs, and technical validation
• Guide customers on IAM/SSO, DLP/SIEM considerations, and API usage to support advanced workflows
• Respond to RFPs and security questionnaires with precise, timely detail
• Represent Notion with customers and at industry events; contribute to technical content and field enablement

Manager, Solutions Engineering – Mid-Market

Attorney

• Keep Legal’s eBilling and matter management running smoothly (vendor onboarding, matter setup/updates, invoices, accruals, budgets, data hygiene and vendor/timekeeper maintenance).
• Coordinate approvals and dependencies with Legal, Procurement, and Finance/AP to ensure accruals and timely payment processing.
• Support projects and needs across legal functions (commercial, employment, IP, corporate, litigation) as needed.
• Own and maintain Legal’s knowledge spaces by keeping hubs organized, standardizing taxonomy, and ensuring information is current and easy to find.
• Support Legal Ops initiatives (intake, process improvements, and other cross-team projects).
• Drive projects from scoping to delivery by defining requirements, building plans, aligning stakeholders, and tracking milestones.
• Track and report key metrics and trends, and surface insights (e.g., spend trends and cycle times).
• Maintain and improve standard operating procedures (SOPs), and support materials; help implement scalable future-state processes.
• Help evaluate legal tech and AI tools, support implementations/integrations, and help pilot and optimize automation to improve adoption and productivity.

Security Operations Engineer, Detection and Response Team

Sales Development Representative

Sales Development Manager, APAC

Business Systems Engineer

Engineering Manager, AI Search

Customer Success Manager

Customer Success Manager

Customer Experience Enablement Leader

Corporate Infrastructure Engineer

Commercial Sales Manager

Commercial Sales Manager

Enterprise Product Marketing – GTM

Solutions Consultant

Manager, Solutions Engineering – Mid-Market

Legal Operations – Programs