Help design through deploy our corporate IT stack - from network services and storage to virtualization and MDF/IDF operations - so everything just works for our teammates
Keep systems humming day to day: install, configure, monitor, document, and automate across our IT infrastructure
Coach and mentor members of the IT support team so everyone can do their best work
Jump in on tactical escalations and bring issues to a clear, timely resolution
Continually review our environment and propose pragmatic improvements that boost performance, reliability, and scalability as we grow globally
Share knowledge with the broader IT team and run trainings to help the whole org level up
Support office buildouts and expansions, including occasional travel to our global locations
Nurture vendor relationships with ISPs, data circuit providers, low‑voltage cablers, and security systems integrators
Handle hands‑on hardware work as needed, including installing and maintaining equipment, and safely lifting up to 50lbs to heights of up to 6ft

Requirements

7+ years configuring and maintaining corporate infrastructure end to end: network and security, configuration management, virtualization (IaaS/AWS), and on‑prem hardware supporting global office locations
You're comfortable at the command line on macOS, Windows, and Linux, and you design and build MDF/IDF infrastructure with care for power, cooling, and monitoring
You're network‑hardware savvy with Aruba, Juniper, Cisco, Meraki, Palo Alto, and other major vendors, and have a strong foundation in protocols, models, and core networking concepts
You design and implement AV backends for large‑scale internal company events
You keep systems healthy with monitoring tools like NMS, ELK Stack, MRTG, Nagios, Splunk, Cacti, and Syslog
You script and automate in Python, PowerShell, or similar, and bring identity and access expertise across Directory Services (AD, LDAP), RADIUS, SAML, PKI, and PAM
You're curious, collaborative, and detail‑oriented, with strong communication skills and a pragmatic security mindset
You build productive partnerships with ISPs and technology vendors

Benefits

health insurance
retirement plans
paid time off
professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network servicesstoragevirtualizationconfiguration managementmonitoringscriptingAV backend designhardware installationidentity and access managementprotocols

Soft Skills

coachingmentoringproblem-solvingcommunicationcollaborationdetail-orientedpragmatic mindsetrelationship building