
Legal Operations – Programs
Notion
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $128,000 - $140,000 per year
About the role
- Keep Legal’s eBilling and matter management running smoothly (vendor onboarding, matter setup/updates, invoices, accruals, budgets, data hygiene and vendor/timekeeper maintenance).
- Coordinate approvals and dependencies with Legal, Procurement, and Finance/AP to ensure accruals and timely payment processing.
- Support projects and needs across legal functions (commercial, employment, IP, corporate, litigation) as needed.
- Own and maintain Legal’s knowledge spaces by keeping hubs organized, standardizing taxonomy, and ensuring information is current and easy to find.
- Support Legal Ops initiatives (intake, process improvements, and other cross-team projects).
- Drive projects from scoping to delivery by defining requirements, building plans, aligning stakeholders, and tracking milestones.
- Track and report key metrics and trends, and surface insights (e.g., spend trends and cycle times).
- Maintain and improve standard operating procedures (SOPs), and support materials; help implement scalable future-state processes.
- Help evaluate legal tech and AI tools, support implementations/integrations, and help pilot and optimize automation to improve adoption and productivity.
Requirements
- 5-8 years of experience in legal operations and/or legal technology, with a focus on automation.
- Hands-on experience with AI tools to work smarter, improve efficiency, and deliver better results
- Hands-on experience with legal tech tools such as matter management systems, e-billing platforms, contract lifecycle management (CLM), or analytics platforms
- Ability to turn ambiguous operational problems into clear requirements and scalable solutions (process design, systems thinking, and technology)
- Technology savvy with hands-on experience using business tools and platforms (e.g., Notion, spreadsheets, dashboard tools)
- Strong operational execution and project management skills; able to manage multiple work-streams and deadlines with high attention to detail
- Comfortable defining metrics, building dashboards, and translating reporting into actionable insights that drive prioritization and change management
- Curious by default you are a self-starter who stays current on your own. Comfortable in ambiguity able to pull on the thread and run.
- Builder, not just an advisor.
Benefits
- Competitive cash compensation
- Equity
- Benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
legal operationslegal technologyautomationprocess designsystems thinkingproject managementdata analysismetrics definitiondashboard creationSOP maintenance
Soft Skills
operational executionattention to detailproblem-solvingself-startercuriosityadaptabilitystakeholder alignmentcommunicationchange managementorganizational skills