myPOS

Manager

• Own the operational running of our compensation cycles (mid-year and annual)
• Maintain and update salary benchmarking data (Radford Global Technology Survey)
• Support the rollout of our Compensation Philosophy to the wider organisation
• Advise on pay decisions for new hires, promotions, lateral moves and for acquisition companies
• Flag and resolve pay outliers; manage the remediation process with HRBPs
• Map and assess current benefits provision across all 10 countries against local market norms and employee expectations
• Maintain clean, accurate compensation and benefits data

Total Rewards Manager

Administrative Assistant

• Supervise daily office operations
• Manage relationships with landlords, property managers and service providers
• Coordinate maintenance, repairs and improvements
• Participate in fit-out and relocation projects
• Ensure compliance with local regulations
• Assist with time tracking and payroll processes
• Manage employee onboarding and offboarding
• Administer employee benefits (e.g., meal vouchers, employee savings)
• Provide first-line local IT support
• Coordinate equipment, access and technical requests
• Support internal communications
• Take part in organizing events (internal & external)
• Contribute to team engagement initiatives
• Assist with organizing meetings, town halls and leadership visits

Administrative Specialist

IT Support

• Au sein de l’équipe Customer Service, tu es un acteur clé de la satisfaction client.
• Support client & assistance technique
• Répondre aux demandes clients (téléphone, mail, WhatsApp…).
• Diagnostiquer et résoudre les problèmes techniques liés aux logiciels ou au matériel.
• Assurer le suivi des tickets et accompagner les clients jusqu’à la résolution.
• Effectuer des interventions de maintenance et de dépannage si nécessaire.
• Remonter les retours clients aux équipes produit et techniques.
• Contribuer à améliorer l’expérience utilisateur et les processus internes.
• Participer à garantir un haut niveau de qualité de service.

Technicien support, Bilingue FR/IT

Bilingual

• Receive and review signed quotes
• Handle administrative tasks related to clients
• Ensure high-quality communication to foster long-term client relationships
• Configure the equipment required for client installations
• Support clients before, during, and after installation
• Manage trainers' schedules

Sales Assistant, Bilingual FR/IT

Product Manager

• Own product strategy – Define and execute the roadmap for user engagement across mobile and web while identifying opportunities to leverage AI throughout the customer journey.
• Build exceptional customer experiences – Create seamless, end-to-end journeys that help merchants discover, access, and benefit from myPOS products and services.
• Lead product delivery – Drive complex initiatives from discovery through rollout, working across multiple teams to deliver high-impact customer outcomes.
• Use data to improve products – Leverage customer research, behavioural analytics, experimentation, and AI capabilities to optimise engagement, adoption, retention, and satisfaction.
• Collaborate across the business – Partner with Engineering, Design, Data, and Commercial teams to define requirements, prioritise work, and successfully launch customer-facing experiences.
• Balance customer and business needs – Make informed product decisions by combining customer insight, commercial objectives, technical considerations, and measurable success metrics.

Product Manager – User Engagement

Procurement

• Manage the entire order lifecycle, from receipt to shipment through our logistics partner
• Prepare invoices and documentation - the numbers need to close, no approximating, and keep inventory levels under control
• Coordinate daily with the logistics partner on shipments, deliveries and returns
• Make sure what arrives at the customer's door is what they actually ordered
• Work closely with Sales, Customer Support and Finance
• Manage sales and orders of additional terminals for existing myPOS customers
• Monitor online reviews and comments, and know when a case needs a commercial follow-up

Order Management Specialist

General

• Gérer les problèmes techniques rencontrés par nos clients en répondant à leurs demandes de support par téléphone, e-mail ou WhatsApp
• Contribuer à l’évolution du produit en remontant les pistes d’amélioration identifiées
• Etre le garant de la bonne qualité de service perçue par nos clients
• Diagnostiquer et résoudre les problèmes techniques des caisses enregistreuses
• Effectuer les réparations et les entretiens réguliers des équipements
• Assurer un suivi régulier des interventions et des maintenances
• Documenter les interventions et les solutions apportées
• Installer les caisses enregistreuses chez les clients
• Configurer les systèmes selon les spécifications et les besoins des clients
• Former les clients à l’utilisation des équipements installés

Technicien Formateur, Logiciel

Account Manager

• Recruit, structure and lead a network of high-performing independent sales representatives
• Support, coach and develop your team to maximize their performance
• Define and drive the regional sales strategy
• Monitor performance and adjust actions accordingly
• Support your teams on strategic opportunities
• Build relationships with local partners
• Represent myPOS at events and client meetings
• Provide regular reporting to management

Territory Manager

Business Development Rep

• Build tailored offers based on merchants’ specific needs and market opportunities.
• Present and demonstrate our products during sales meetings with prospects.
• Support the client throughout the sales cycle: initial contact, demonstration, follow-up, meetings, signing.
• Report on your sales activity using our dedicated internal tools.

Senior Business Developer

Platform Engineer

• Design, build, and operate the infrastructure, tooling, and pipelines that make machine learning reliable at scale.
• Sit at the intersection of data engineering, DevOps, and applied ML - owning the platforms and systems that let data scientists and engineers move from experiment to production safely and repeatably.
• Power intelligent products and internal automation across the company, and help shape how the organisation adopts ML and AI responsibly.
• Build and maintain MLOps automation end-to-end: CI/CD for models and pipelines, environment management, artifact versioning (models, data, prompts, code), and release governance.
• Implement and operate model serving infrastructure: deployment patterns (blue/green, canary, shadow), endpoint management, scaling, and latency/throughput optimisation.
• Build and maintain training and experimentation infrastructure: job orchestration, compute provisioning, experiment tracking, hyperparameter management, and reproducibility tooling.
• Implement observability for ML systems: data quality checks, feature drift detection, model performance monitoring, bias checks, alerting, and incident response workflows.
• Build and maintain data pipelines for ingestion, transformation, feature engineering, and export across multiple sources and destinations.
• Design and maintain a feature store or feature platform layer: serving consistency, point-in-time correctness, and reuse across teams.
• Expose well-governed datasets, features, and APIs that models, pipelines, and downstream consumers can rely on.
• Enforce secure data handling and compliance with relevant data protection standards, access controls, and audit requirements.
• Contribute to documentation, platform standards, and continuous improvement of ML engineering processes across teams.

ML Platform Engineer

• Meet merchants in person, grow your client portfolio, and close deals in the field.
• Identify new targets and reach out to them using effective outbound techniques on the ground.
• Develop tailored offers based on the specific needs of merchants.
• Present and demonstrate our products during client meetings.
• Manage your prospects throughout the sales cycle (from first contact to contract signing).
• Maintain accurate reporting of your sales activity using our internal tools.
• Participate in trade shows and events.

Business Developer – Toporder

• Define future debit tiers, Premier upsell tier, and a credit card MVP
• Produce detailed product specs and tier-level P&L models
• Scope value-added services including insurance and rewards
• Lead partner evaluation and RFP processes
• Conduct customer research and competitor teardowns
• Support delivery roadmap planning

Card Product Manager – Proposition Manager

Human Resources

• Own the operational running of our compensation cycles (mid-year and annual), working within the Radford job architecture and salary ranges already in place
• Maintain and update salary benchmarking data (Radford Global Technology Survey), ensuring ranges remain competitive at the 50th percentile against PE-backed fintech peers
• Support the rollout of our Compensation Philosophy to the wider organisation
• Advise on pay decisions for new hires, promotions, lateral moves and for acquisition companies — ensuring internal equity and market alignment
• Manage the operational management of the Management Incentive Plan (MIP) in partnership with PE owners, Advent, including participant tracking, modelling, and documentation
• Map and assess current benefits provision across all 10 countries (Bulgaria, UK, France, Italy, Ireland, Netherlands, Hungary, Germany, Austria, Belgium, Portugal) against local market norms and employee expectations
• Maintain clean, accurate compensation and benefits data — you are the source of truth

Compensation & Benefits Specialist

Account Executive

• Proactively identify and approach new business opportunities within the territory of Venice
• Meet merchants face-to-face to understand their needs and present tailored myPOS solutions
• Deliver clear, practical product demonstrations and guide clients through the benefits step by step
• Manage the full sales cycle, from first contact to negotiation and closing
• Build and maintain strong, long-term relationships with your clients to ensure satisfaction and growth
• Plan your schedule and territory independently to prioritize high-potential opportunities
• Represent myPOS professionally at local events, trade fairs, and within the wider business community