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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on building customer-facing digital products, leveraging AI technologies, and driving cross-functional collaboration to enhance user engagement and satisfaction.
Highest-signal resume keywords
Product Management ExperienceAI Product ExperienceCross-Functional LeadershipCustomer Product ExpertiseStrong Product Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRoadmap ExecutionCustomer ResearchBehavioural AnalyticsExperimentationAI/ML TechnologiesCustomer EngagementDigital Product DevelopmentMeasurable Success MetricsLifecycle Product Management
Soft Skills
CollaborationDecision-MakingProblem-SolvingCommunicationLeadership
Industry Keywords
FintechPaymentsB2B SaaSMarketplacesCustomer ExperienceUser EngagementGrowth ProductsScaling ProductsCustomer JourneyCommercial Objectives
About the role
Key responsibilities & impact- Own product strategy – Define and execute the roadmap for user engagement across mobile and web while identifying opportunities to leverage AI throughout the customer journey.
- Build exceptional customer experiences – Create seamless, end-to-end journeys that help merchants discover, access, and benefit from myPOS products and services.
- Lead product delivery – Drive complex initiatives from discovery through rollout, working across multiple teams to deliver high-impact customer outcomes.
- Use data to improve products – Leverage customer research, behavioural analytics, experimentation, and AI capabilities to optimise engagement, adoption, retention, and satisfaction.
- Collaborate across the business – Partner with Engineering, Design, Data, and Commercial teams to define requirements, prioritise work, and successfully launch customer-facing experiences.
- Balance customer and business needs – Make informed product decisions by combining customer insight, commercial objectives, technical considerations, and measurable success metrics.
Requirements
What you’ll need- Strong Product Management experience – 3-6+ years building customer-facing digital products, ideally within fintech, payments, B2B SaaS, marketplaces, or similar technology businesses.
- Customer product expertise – Experience owning products across both mobile and web, with a track record of improving customer engagement and delivering measurable business outcomes.
- AI product experience – Hands-on experience building AI-powered products or features, with knowledge of LLMs, generative AI, recommendation systems, or other AI/ML technologies.
- Cross-functional leadership – Proven ability to lead complex initiatives from discovery through delivery while working closely with Engineering, Design, Data, and Commercial teams.
- Strong product thinking – Experience defining product strategy, prioritising roadmaps, using customer insights and experimentation, and balancing competing priorities.
- Bonus points – Experience building engagement, growth, or lifecycle products, familiarity with fintech or payments, or experience scaling products across multiple countries or regions.
Benefits
Comp & perks- Excellent compensation package
- 25 days of annual paid leave (+1 additional day per year up to 30 days)
- Full "Luxury" health insurance package, including dental care and optical cover
- Meal vouchers worth 102.26 EUR per month
- Fully covered Multisport card
- Free coffee, snacks, and drinks in the office