Mercury

Recruitment

• Serve as a trusted hiring partner to leaders across People, Strategic Operations, and Banking Operations, advising on role scoping, hiring strategy, and execution
• Own full cycle recruiting for a portfolio of G&amp;A roles, from sourcing through close, including niche operational, analytical, and program driven positions
• Influence and align senior stakeholders through data, sound judgment, and clear communication
• Design thoughtful sourcing strategies for specialized or hard to fill roles in operationally rigorous environments
• Maintain high standards in structured interviewing and candidate evaluation to ensure hiring quality and consistency
• Mentor members of the recruiting team, share best practices, and help manage complex pipelines
• Continuously improve recruiting efficiency by refining processes, tools, and candidate experience without compromising quality
• Represent Mercury to top tier candidates, clearly articulating our mission, culture, and the opportunity to build foundational teams during a period of scale

Senior Recruiter – G&A

Operations

• Own the definition, structure, and reliability of data originating from revenue platforms (e.g., Salesforce, GTM tools, automation systems)
• Serve as the primary decision owner for GTM-sourced tables and views used for revenue execution, forecasting inputs, lifecycle tracking, and signal-based workflows
• Design and evolve core GTM data models across Salesforce, ETL, and analytics layers
• Partner with Data Engineering to align GTM schemas with enterprise data models and define clear data contracts between source systems and downstream consumers
• Partner with Data Science / Analytics to ensure revenue data is interpretable, statistically sound, and reflects how the business actually operates
• Own clarity around data ownership boundaries, shared dependencies, and escalation paths when upstream or downstream changes impact revenue integrity
• Define and uphold data quality, freshness, consistency, and documentation standards for revenue platforms
• Monitor and improve pipeline reliability, performance, and scalability, proactively identifying fragile or redundant transformations
• Identify opportunities to automate manual or error-prone data workflows and reduce operational overhead
• Act as a data thought partner to Platforms & Infrastructure, Revenue Operations, Analytics, and Security — advising on feasibility, tradeoffs, and sequencing for data-heavy initiatives

Revenue Technology – Data Strategy & Operations Lead

Sales Development Rep

• Provide high-impact 1:1 coaching to a group of SDRs focused on driving pipeline generation in new verticals
• Oversee pipeline health and lead distribution across the team to ensure consistent, qualified opportunity generation
• Help build and refine outbound messaging that resonates with our ICP
• Identify patterns in high-performing outreach and scale winning tactics to drive better conversion rates across the team
• Build and lead training sessions on prospecting best practices, objection handling, and effective channel usage
• Be a source of energy and accountability. Create a culture of excellence and continuous improvement on your pod
• Work closely with Sales, Marketing, and GTM Strategy to align on ICPs, lead prioritization, and campaign execution

Sales Development Manager

Full-stack Engineer

• Lead Projects End-to-End: Drive technical projects from concept to production. Define solutions, analyze tradeoffs, make critical decisions, and deliver software that works today and is sustainable for tomorrow.
• Collaborate Across Functions: Partner with product, design, and business stakeholders to shape initiatives. Translate between technical and non-technical audiences to ensure clarity, alignment, and buy-in.
• Code Craftsmanship: Write clear, testable, and maintainable code. Establish patterns and best practices that your team can follow, ensuring long-term scalability and reliability.
• Build for Quality & Sustainability: Design extensible systems, make balanced decisions on tech debt, plan careful rollouts, and own the quality of your work through post-launch monitoring.
• Think Product, Not Just Code: Approach problems with a product mindset. You care as much about the business impact of what you build as the technical design.
• Mentor & Elevate: Coach engineers on your team by sharing patterns, practices, and critical thinking to raise the technical bar and foster a culture of sustainable engineering.

Senior Software Engineer – Domestic Wires

Data Scientist

• Bring impeccable communication and complete ownership — independently identifying opportunities, developing strong points of view, and influencing executives, Cards & Credit leaders, and cross-functional partners through clear, concise, and persuasive storytelling.
• Develop a nuanced understanding of cardholder behavior and economics, helping teams reason about tradeoffs between growth, engagement, risk, and unit economics.
• Define, own, and analyze metrics that inform both tactical decisions and long-term strategy across the cards and credit lifecycle (e.g., eligibility, activation, spend, utilization, rewards, retention, loss signals).
• Design and evaluate experiments using rigorous statistical approaches, including A/B testing, cohort analysis, causal inference techniques, and trend analysis.
• Build and improve data pipelines and tools to streamline data collection, processing, and analysis workflows, ensuring the integrity, reliability, and security of data assets.

Senior Data Scientist – Cards and Credit

• Act as a trusted partner to managers and interviewers to build high performing, diverse teams
• Serve as a living embodiment of Mercury's cultural values for each candidate you meet
• Run a recruiting pipeline end to end with high autonomy and a focus on engaging passive talent
• Identify top talent and ensure they have an excellent experience throughout the funnel
• Guide hiring teams toward unbiased decisions and champion diversity initiatives
• Monitor pipeline metrics, experiment with new channels, and find ways to automate and scale recruiting processes
• Welcome new hires and act as a helpful sage as they integrate into Mercury

Senior Recruiter – Marketing & Creative

• Serve as a trusted hiring partner to Sales and CX leadership, advising on role design, hiring strategy, and execution for critical initiatives
• Own full-cycle recruiting for high-impact GTM roles, from sourcing through close, with a focus on candidates who thrive in fast-paced environments
• Influence and align senior, opinionated stakeholders through data, judgment, and clear communication
• Mentor and support members of the recruiting team, sharing best practices and helping manage high-volume pipelines
• Continuously improve recruiting efficiency by refining processes, tools, and candidate experience without compromising quality
• Represent Mercury to top-tier candidates, clearly articulating our mission, culture, and the opportunity to help build a sales organization in its early stages
• Maintain a strong bias toward results, bringing resilience and creativity to niche searches and urgent hires.

Senior Recruiter – Sales

Account Executive

• Lead a team of 8 to 10 full-cycle AEs through rapid growth and multiple ramp cohorts.
• Set the weekly plan for your team and keep everyone focused on the highest impact work.
• Provide daily coaching and build a culture of high standards, trust, and accountability.
• Run strong 1:1s, call coaching, and deal reviews that lead to clear behavior change in discovery, messaging, objections, and next steps.
• Set clear standards for what good looks like at Mercury across discovery, qualification, deal strategy, and follow-through.
• Strengthen pipeline creation habits across inbound and outbound. Coach AE self-prospecting while keeping tight alignment with SDRs.
• Keep deals moving by driving clear next steps, mutual action plans, and dates so deals do not stall.
• Coach beyond the close. Help reps win accounts that activate into deposit capture, spend, and ongoing product usage.
• Use reporting to track pipeline health, conversion rates, and leading indicators, then turn insights into practical coaching plans.
• Step in when needed to unblock progress, including deal support, momentum resets, and cross-functional coordination.
• Partner with Sales Leadership to set team strategy and build better workflows and tooling as we scale.
• Hire, onboard, and ramp new AEs. Set clear expectations early and coach to consistent execution.

Senior Manager – Account Executives

• Build Mercury’s integration with an FFIEC-approved bank core and the connections to payment networks.
• Design internal APIs that give product teams simple, consistent interfaces to complex external systems.
• Handle the messy realities of enterprise integrations such as retries, failures, format mismatches, and downtime.
• Build data pipelines that keep Mercury's systems in sync with our bank core.
• Own monitoring, alerting, and recovery for our most critical external connections.
• Partner with many other teams at Mercury to define clean boundaries and reliable contracts.
• Help shape the technical architecture of Mercury Bank.

Senior Software Engineer – Banking Integration Platform

Account Manager

• Manage a portfolio of strategic core banking, card, and regulatory partnerships critical to Mercury’s banking infrastructure
• Be the driving force behind building and maintaining Mercury’s core banking partner ecosystem in support of our charter ambitions
• Serve as the internal expert on core banking systems, regulated financial institutions, and the broader banking infrastructure ecosystem
• Work closely with Legal, Compliance, Risk, Product, Engineering, and Finance to negotiate contracts, manage partner performance, and support regulatory readiness
• Lead new partner selection, due diligence, and onboarding for core banking and regulatory partnerships
• Translate partner requirements, constraints, and regulatory considerations into actionable internal plans and timelines
• Unblock internal teams wherever possible and advocate for Mercury’s roadmap while balancing regulatory and partner expectations
• Clearly communicate Mercury’s compliance posture, regulatory obligations, and technical architecture to external partners.

Staff Product Partnerships Manager

• Manage our SaaS application portfolio including vendor relationships, license optimization, contract negotiations, and lifecycle management across our entire technology stack
• Oversee identity and access management through Okta, implementing authentication controls, managing user provisioning and deprovisioning, and ensuring proper access governance aligned with least privilege principles
• Lead endpoint security and device management using Kolide and related tools, maintaining visibility across our device fleet, enforcing security configurations, and ensuring compliance with our security standards
• Design and execute seamless IT onboarding and offboarding experiences that give new hires secure access to necessary tools from day one while ensuring departing employees are properly offboarded
• Manage internal tech support operations, establishing service levels, triaging and resolving employee technology issues, and maintaining high satisfaction with IT support
• Coordinate IT assessment management including internal audits, vendor security reviews, and remediation tracking to ensure IT operations meet regulatory and compliance requirements
• Collaborate with Infrastructure, Information Security, and cross-functional teams to align employee technology needs with our AWS-based infrastructure and security requirements
• Manage IT operations budget and make data-driven decisions about technology investments that balance employee productivity, cost efficiency, and security
• Build and mentor an IT operations team as we scale, fostering a culture of service excellence and continuous improvement

IT Operations Lead

Risk

• Set the vision for risk at Mercury
• Safeguard our platform
• Identify emerging risks
• Keep strategies aligned with regulations
• Design and implement risk processes
• Partner with business leaders for actionable insights
• Support audit programs

Chief Risk Officer

Product Manager

• Lead Growth Product at Mercury, owning top-of-funnel conversion, activation, and virality as core levers for scaling the business
• Manage and develop 3–5 PMs across multiple product teams, setting a high bar for strategy, execution, and craft
• Develop product strategy and drive execution for partnership channels, website experience, conversion flows, and referral/expansion programs
• Deliver lovable product experiences to our customers while holistically managing product experience, adoption, and business outcomes/revenue
• Partner closely with the VP of Revenue, VP of Marketing, and your Design & Engineering counterparts to define the vision and roadmap for Growth
• Build and scale a high-velocity product organization - one that can move quickly on near-term goals while investing in durable, long-term platform work

Head of Product – Growth

Project Manager

• Partner closely with attorneys to provide hands-on project management support across legal areas
• Support day-to-day corporate work like entity management, board and stockholder matters
• Help drive larger transactions and milestone moments
• Own and help manage patent and trademark portfolios
• Support product and regulatory work by managing licensing requirements
• Design and document new processes, fix existing ones, and introduce new tools
• Explore and implement AI solutions to reduce manual work
• Own project plans, timelines, and status updates

Senior Legal Project Manager

Administration

• Administer the company's equity programs, including stock options and Restricted Stock Units (RSUs),
• Process all equity transactions accurately and on a timely basis, including grants, exercises, vesting, releases, forfeitures, and private market secondary sales.
• Lead the implementation and migration of equity administration platform, including data validation, historical grant reconciliation, and coordination with internal stakeholders and vendors.
• Ensure compliance with all internal controls, Sarbanes-Oxley (SOX) requirements, and other global regulatory and tax regulations related to equity.
• Partner with Legal, HR, Finance, and Payroll teams on all equity-related matters,
• Preparing monthly and quarterly equity-related reports, expense schedules, and reconciliations, including stock-based compensation journal entries
• Support employee understanding of equity programs through effective communication, education, and addressing inquiries.
• Assist with year-end tax reporting (e.g., Forms 3921 and 1099-B) and related filings.