Senior Product Operations Specialist

Mercury

Senior Product Operations Specialist scaling launches, PM onboarding, rotational programs, and product culture at Mercury, a fintech company. Building operating systems and cross-functional programs that help product teams move with clarity and speed.

Posted 8/7/2026full-timeSan Francisco • California, New York, Oregon • 🇺🇸 United StatesSenior💰 $109,500 - $152,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Operations and Program Management, with a strong focus on cross-functional collaboration, systems thinking, and continuous improvement. Proven ability to lead complex initiatives and enhance product culture within high-growth technology environments.

Highest-signal resume keywords

Product OperationsProgram ManagementCross-Functional LeadershipSystems ThinkingProduct Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product Launch Program ManagementOnboarding DevelopmentOperating Mechanism DesignProgram ExecutionInitiative Management

Soft Skills

Strong Organizational SkillsAttention to DetailExcellent JudgmentAbility to Operate in AmbiguityBias Toward Action

Industry Keywords

High-Growth Technology CompanyCross-Functional ProgramsUser Needs FocusContinuous ImprovementThought Leadership

About the role

Key responsibilities & impact

Own Mercury's Product Launch Program, including launch workflows, review processes, coordination, and retrospectives
Lead the New Grad PM Rotational Program by coordinating rotations and partnering with managers and leadership
Build and own Product Manager onboarding through programming, documentation, and peer connections
Drive Product Culture programming across internal rituals, external events, and thought leadership
Lead complex cross-functional initiatives across Product, Engineering, Design, Communications, Recruiting, and People
Translate strategic direction into durable operating systems and continuously improve operating programs

Requirements

What you’ll need

3–5 years of experience in Product Operations, Program Management, Business Operations, Chief of Staff, Consulting, or a similar cross-functional role
Ideally supporting product or engineering organizations in a high-growth technology company
Track record of owning cross-functional programs from concept through execution
Strong systems thinking and ability to design repeatable operating mechanisms
Instinct to improve and proactively simplify, accelerate, and strengthen programs
Excellent judgment and comfort operating in ambiguity
Strong organizational skills and attention to detail
Ability to manage multiple concurrent initiatives while maintaining a high bar for quality
Product mindset focused on user needs, measuring outcomes, iteration, and continuous improvement
Bias toward action paired with sound judgment

Benefits

Comp & perks

Equity (stock options/RSUs)
Benefits
Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs
Competitive total rewards package including base salary, equity, and benefits