Medline Industries, LP

Account Executive

• Calling on hospitals within assigned territory to sell products
• Making sales presentations to multiple decision-makers leading to product and program sales
• Establishing and nurturing client relationships by developing strong relationships with key decision makers
• Presenting/selling new products and maintaining existing business
• Team building among peers to ensure collaboration across the continuum of care
• Leadership skills and ability to “close the deal”
• Preparing bids and price quotes
• Occasional cold calling with intent to develop new markets

Medical Sales Representative – Acute Care

Manager

• Support Medline’s Acute Care Respiratory Sales efforts within a select group of complex accounts
• Grow market share through sales plans, strategies, and objectives
• Provide exceptional customer support to retain business and drive profitability
• Resolve problems and ensure high-quality customer service
• Maintain personal contact with key customers in assigned accounts
• Collaborate with field sales team to promote Respiratory sales goals
• Facilitate RFP process and develop sales tools
• Manage account program costs while maximizing sales
• Track customer sales performance against objectives and report results

Strategic Accounts Manager – Respiratory

Production Coordinator

• Coordinate the accurate and timely processing of workflow throughout the location
• Maintain various databases including data entry and data organization
• Assist with coordination of daily workflow and schedule work assignments
• Fulfill administrative tasks such as filing and answering phones
• Run AS400 reports and update Excel spreadsheets
• Provide support to internal and external customers

Production Coordinator II

Supply Chain

• Oversee and manage a team responsible for the reconciliation of inventory and discrepancies throughout Medline’s distribution network.
• Collaborate with cross-functional inventory control teams to achieve specified goals.
• Reconcile monthly, quarterly, and annual inventory adjustments.
• Raise awareness among management peers on ongoing transactional processing/posting concerns.

Inventory Control Manager

Accounts Payable

• Process various Accounts Payable transactions corresponding to assigned vendor accounts
• Prepare and present vendor account reconciliations & review A/P aging reports
• Maintain positive relationships with vendors and internal business stakeholders

Accounts Payable Representative

Engineer

• Provide technical support for sterile packaging related projects among various Medline product divisions to maintain compliance to regulation and industry standards
• Apply engineering principles to develop, support and troubleshoot packaging validation processes and challenges across multiple modalities
• Take role of packaging validation work to ensure quality and regulatory compliance; ensure meeting packaging project timeline
• Work with supplier and stakeholders, manage conflicts, and communicate with internal team and cross-functional teams to push project development
• Able to handle multiple projects with sense of urgency and prioritize per needs
• Provides effective oversight to the validation development projects and quality issue handling ensuring timely completion of project deliverables, implementation of corrective actions and preventative actions
• Ensure personal work compliance SOPs, maintain regulatory compliance
• Initiate and update procedures to eliminate gaps with regulation requirements, and find improvement opportunities to optimize packaging validation process
• Provide technical training for junior team members, support on team knowledge sharing and training activities including new hire training
• Identify opportunity for continuous improvement during audit/vigilance to supplier, prioritizing defect found in audit/ vigilance, supervise the corrective and ensure supplier is able to maintain regulatory compliance
• Support on FDA/Mock FDA project, responsible for packaging validation evaluation and supplier’s improvement
• Packaging related database review and update
• Other work assigned by line manager

Validation Engineer II

General

• Log complaints into SAP Complaint system
• Issue call tags and notifications for complaint resolution
• Ensure complaints are closed properly
• Follow up on issued call tags
• Maintain compliance with regulations and procedures

Complaint Coordinator

Procurement

• Manage direct spend categories to drive best-cost, supply continuity, and reducing risk.
• Negotiate favorable terms and volume discounts with suppliers.
• Provide strategic insights on global changes impacting costs.
• Develop and implement negotiation tactics to mitigate price hikes.
• Analyze cost inputs to contribute to optimization efforts.
• Collaborate with Supply Chain, Quality, and Product Management teams.

Sourcing Category Manager

Outside Sales

• Overseeing and evaluating the sales activities and pricing policies of the team of Account Managers within their region.
• Executes the region’s sales strategy and manages selling activities.
• Responsible for achievement of quarterly and annual territory sales objectives.
• Sets sales direction with vision and passion to inspire and exceed objectives.
• Ensure effective and efficient progression of medical professionals through the training process.
• Ensure prompt response to requests for additional clinical support.
• Ensure that sales team maintains required skills, relationships and certifications.
• Share feedback from customers and the sales team with leadership.
• Visit potential customers in region to build relationships and promote products.
• Maximize account volume, mix and ‘Willingness to Recommend’.
• Ensure deployment efficiency and effectiveness of a sales team.
• Responsible for timely field team talent recruitment, training and onboarding.
• Manages performance and development of team personnel by identifying strengths and opportunities.
• Establishes challenging goals and exhibits a leadership style consistent with compliance in a changing environment.
• Works with Sales Administration to ensure order processing and sales incentive plans are executed and communicated appropriately.

Director, Regional Field Sales – Acute Care

• Ensure the development of sales plans, strategies, objectives, policies and procedures that conform to broad corporate sales and marketing objectives
• Develop and implement sales strategies
• Work directly with Medline Sales Managers to promote sales goals and initiatives
• Monitor and distribute monthly reports, and specialized reports on contracts, programs and focus areas
• Track sales performance against objectives and inform management of results
• Work directly with other key sales personnel to launch new accounts and on any "save" opportunities to accounts under threat or loss
• Educate and communicate activity and success
• Manage client relationship Development and implementation of sales tools and programs
• Developing client relationships and closing new business

Medical Sales Representative – Animal Health, Life Science

• Under supervision, implement a program to support client adoption and adherence to operational procedures.
• Contribute to efforts to expand program reach within a designated territory.
• Assist sales partners with onboarding new clients, ensuring smooth integration, managing material collection, and overseeing overall program performance.
• Oversee preparation and shipment of materials, ensuring quality and recommending process improvements.
• Identify reprocessable items and advise stakeholders on cost-saving opportunities.
• Provide on-site support, addressing questions and optimizing workflow.
• Educate and train staff on program value and best practices.
• Conduct regular facility visits and support new client onboarding and program launches.
• Prepare reports and use data to drive targeted education and program growth.
• Manage service schedules and obtain purchase orders for reprocessed items.
• Lead training sessions for clinical staff to promote program adoption.
• Develop and monitor implementation plans, coordinating with internal teams and clients.
• Build strong relationships with clients and internal partners to ensure program success.
• Gather feedback, resolve issues promptly, and support operational needs as required.

Field Services Specialist – Northeast

Account Manager

• Review accounts and sell new business to existing accounts
• Convert accounts to a higher level
• Create demand for the organization's products and services by working with National & Regional accounts
• Build and maintain sales territory focusing on sales and customer relationships
• Conduct regular status and strategy meetings with customers to understand their needs
• Coordinate sales forecasts with internal team
• Manage co-op accruals and set-up new customers into Medline's systems
• Create new products to sell to existing and new customers
• Increase revenue spend per account

Physician Office Account Manager

Sales

• Execute sales strategies that drive overall achievement of sales targets.
• Represent the Advanced Wound Care division to the Medline sales force as a product expert.
• Assist sales teams with targeting, pitching the product line, providing in-servicing, supporting conversions, setting up and conducting trials, and leading post-trial reviews and implementation.
• Develop target lists of potential accounts in cooperation with the sales reps.
• Support the execution of the overall strategy and go to market approach.
• Conduct and deliver business review in partnership with Division Product Management.
• Prepare and present business review/plan to Medline teams to assure plan is feasible within cost, time, and environment constraints.
• Produce competitive analysis materials comparing product with its key competitors by working with the PM team in the division.
• Prepare and present technical/clinical proposals on how Medline's products can meet customer needs and how they can be effectively integrated and implemented.
• Foster relationships with decision-makers and external customer stakeholders to obtain and provide feedback to the Division on the needs of customers and supporting specialists.
• Deliver in depth presentations and product demonstrations to clients and sales representatives.
• Facilitate various phases from program creation, trial support and through implementation.

Product Sales Specialist – Advanced Wound Care

• Responsible for providing basic quality support to the Division including complaint investigation, resolution, and reporting.
• Assist with routine product evaluations, set basic quality standards for both in-process and finished product inspections.
• Support the QA team in product testing, documentation, and vendor qualification activities.
• Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time.
• Notify sales reps/customers regarding the results of the investigation.
• Run monthly or quarterly complaint trend reports per SOP.
• Coordinate stock checks and rework of product as required in response to complaints.

Associate Engineer, Quality

• Perform material handling duties including operating of equipment for product receiving, disbursement, inventory checks, and other basic inventory management functions
• Input daily item orders and perform daily stock checks as well as customer pickups as needed
• Ensure inventory items are counted, rotated and replenished daily and all procedures are followed
• Stock and inventory product on carts or within assigned areas and manages par levels
• Check for compromised products and expired inventory
• Receive inbound materials and marks materials with identifying information; record amount of material received; sort materials and stock on racks, shelves or bins in accordance with predetermined sequence such as size, color, type, or product code
• Arrange materials for order assembly
• Quality control, moving carts to and from loading docks, and operation of material handling equipment as needed
• Assist with any customer requests while maintaining a high level of customer service
• Housekeeping duties including all forms of onsite cleanup