Marsh McLennan

Artificial Intelligence

• Lead and maintain ownership of a portfolio of AI-enabled internal products and platform initiatives
• Define and execute multi-horizon product and platform roadmaps delivering both incremental improvements and large-scale transformation
• Translate enterprise AI priorities into structured product sequencing and delivery plans
• Partner with senior stakeholders to support the development of executive materials and business cases that justify AI investments, clearly articulating value, risk, and measurable impact
• Monitor KPIs, adoption metrics, and value realization indicators to guide iteration and course correction
• Operate with deep end-user obsession, grounding product decisions in how consultants and teams actually work
• Design and refine scalable product operating models, workflows, and governance mechanisms with Quotient Inside workstreams
• Build strong partnerships across Product Strategy, Engineering, Design, Data, and consulting stakeholders
• Partner closely with product build teams, the QI Centre of Excellence, and enablement teams to ensure cohesive execution across the product lifecycle
• Lead and mentor Product Managers and cross-functional contributors

Senior AI Product Manager

Consultant

• Work alongside colleagues of all levels to solve complex problems
• Conduct research, surveys, interviews, and analyze data
• Learn core business skills and structure daily tasks

Entry Level Consultant

Full-stack Engineer

• Manage client advocacy activities
• Have ownership of hands-on active claim management, coverage reviews, problem solving and settlement strategies for clients
• Provide technical claim assistance, leadership and mentoring to colleagues
• Manage client relationships as Senior Relationship Manager for claims
• Analyze loss details to determine appropriate policies and coverage
• Drive the claims process for clients through participation in claims strategy discussions in order to ensure progress and equitable resolution
• Interact closely with internal Client Executives and Claims Advocacy colleagues to better the claim experience for clients
• Have a strong focus on clients and providing value-add claim services
• Work closely with internal and external leadership groups to foster understanding of how to mitigate Marsh risk by closing claims optimally
• Provide support to Broking teams by participating in the creation of client specific claim protocols
• Monitor insurer responses to reported claims and engage with insurers and their professional advisers in order to support the expeditious and smooth resolution of claims
• Liaise and work closely with other claims team members to develop claim management best practice
• Draft communication to clients and/or insurers and reviewing documents prepared by the clients, in order to support the claims process
• Build relationships with key stakeholders both internally and externally

National Property Technical Lead

Chief Marketing Officer

• Play a critical role in shaping how MMA goes to market, strengthening the firm’s brand in the middle market, and enabling our producers and advisors to win in an increasingly competitive environment.
• Oversee the firm’s marketing, communications, thought leadership, industry positioning, and sales enablement functions, ensuring that marketing becomes a strategic driver of growth across the organization.
• Partner closely with sales, executive and field leadership to develop and execute a comprehensive marketing strategy that supports MMA’s growth objectives and enhances brand awareness in the insurance marketplace.
• Foster strong partnerships with business leaders, sales, product teams, and external partners to ensure marketing initiatives are aligned with field needs and business priorities.
• Lead stewardship of the company’s brand identity, ensuring consistent messaging and positioning across all channels and touchpoints.
• Design and implement channel marketing strategies that empower distribution partners and sales teams to effectively engage clients and prospects.
• Drive the adoption and optimization of marketing technology platforms to enhance campaign effectiveness, customer engagement, and data-driven decision-making.
• Build, mentor, and inspire a high-performing marketing team capable of delivering innovative and impactful marketing programs.

Insurance

• Managing the execution of individual project workstreams or projects
• Synthesizing findings into written presentations; reviewing and discussing with clients and other stakeholders
• Supporting our Partner group in project delivery through accurate and high-quality execution
• Managing and developing junior consultants on individual project workstreams or projects

Associate/Engagement Manager – Insurance & Asset Management

• Lead complex client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies.
• Develop sophisticated benefits design and renewal strategies, driving the creation of tools and solutions to address complex client issues.
• Determine the full scope of services provided to clients and set roles/responsibilities within the client team.
• Effectively communicate Mercer's position on the latest industry trends to clients.
• Be accountable for revenue and profitability for client accounts and projects.
• Monitor project success in terms of scope, budget, timeliness, and client satisfaction.
• Generate sales by expanding revenues from existing clients and leading prospecting efforts with new clients.
• Set strategic direction and create demand for new products/services in the marketplace.

Lead Health & Benefits Consultant

Administration

• Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
• Partner with internal/ external stakeholders to achieve the best service for client
• Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
• Champion continuous improvement within your team/location
• Develop and maintain appropriate technical and market knowledge
• Quality check work for junior colleagues
• Attend client meetings as required
• Act as a training and technical referral for colleagues

Employee Benefits Administrator

• Drive organizational design initiatives that incorporate change management, cultural transformation and leadership development to ensure sustainable impact
• Collaborate with Clients and conduct comprehensive assessments of their current workforce and organizational structures, processes, and practices
• Analyze data and develop insights to identify gaps and opportunities for improvement, developing expertise in the transformation area: organization design, process re-engineering, analytics and technology trends
• Contribute to large complex client projects by executing project delivery in line with strategic direction from the project manager
• Contribute to implementing tailored solutions that align with clients' strategic goals and addressing their specific workforce and organizational needs
• Facilitate client meetings (e.g. workshops, focus groups, and other collaborative sessions) and act as a trusted advisor to clients
• Develop and deliver high-quality presentations, reports, and other deliverables to effectively communicate findings, recommendations, and progress to clients
• Take part in designing new and innovative solutions, processes and projects in Workforce & Organization Transformation and data driven Organization design
• Balance multiple project schedules to meet deadlines
• Implement strategic workforce planning best practices that deliver value to the business
• Learn and adapt Mercer standard tools and methodologies and work closely with other Mercer practices in the HR consulting space
• Stay up-to-date with industry trends, emerging technologies, and best practices in workforce and organization transformation, and share knowledge and insights with clients and colleagues.

Junior Consultant – Workforce & Organization Transformation

Analyst

• Support the consulting team by gathering, organizing, entering, and analyzing data in Excel for client projects, with an emphasis on results analysis and project management
• Collect and interpret vendor network offerings and financial proposals via RFPs, summarizing findings in Excel or PowerPoint for client presentations
• Develop cost projections and vendor renewal evaluations to inform client meetings
• Manage the quality and timeliness of client deliverables, assist with budget reports, participate in client and vendor calls, prepare clear communications, and resolve most issues, escalating complex matters as needed
• Build foundational knowledge of products, services, vendor markets, underwriting, financial skills, and technical tools through training, online courses, and mentorship

Senior Health & Benefits Consulting Analyst

Manager

• Develop an understanding of clients' business strategic priorities
• Help identify the need for new products
• Build and maintain relationships with clients
• Deliver technical expertise in the delivery and presentation of RFP’s

Regional Cyber Manager

• Provide support to the marketing operations within offices across the region
• Ensure the retention and acquisition of quality clients
• Prepare submissions for carrier partners
• Prepare client presentation materials
• Ensure complete and consistent documentation in system of record
• Review submissions from Service Team
• Prepare draft submission documents and finalize submissions for delivery
• Review quotes against specifications and develop side-by-side comparisons
• Prepare program proposals
• Record and maintain all information accurately on appropriate systems
• Review program binders for accuracy against quotes
• Assist marketing team with bind orders to carriers
• Participate in regular marketing meetings to discuss marketing opportunities
• Work with producers and service staff in day-to-day marketing of new & renewal commercial lines business
• Collect, distribute and track agency performance with carrier partners
• Keep team informed of carrier personnel, underwriting and appetite changes
• Act as an advisor for producers on sales calls with clients
• Participate in prospect and client calls
• Provide Business Insurance expertise to producers on client specific issues
• Provide direct customer service to the client on accounts
• Gather information and analytics to assess and evaluate client risks
• Ensure that quality and compliance procedures are adhered to
• Participate in discussions on renewal strategy

Placement Specialist – Business Insurance

Communications

• Design and execute communication strategies and tactics which support program execution and the transformation of risk management and risk culture at Mercer.
• Craft key messaging and materials to support the change effort.
• Provide guidance and creative ideas to the team to maximise cut-through.
• Actively participate in the planning, design and sequencing of activity with change colleagues within the program to deliver a narrative and sequence of messaging that support the overarching change approach.
• Provide appropriate oversight and review of program and change communications to ensure they align with brand guidelines and tone of voice.
• Ongoing management and oversight of the single view of communications to enable the bundling of messages across multiple streams.
• Provide key messages to the business on risk transformation as required.
• Manage key relationships with program colleagues, business stakeholders and the internal and external communications leads.

Change Communications Manager

• Independently prepare complex invoices in our administration system
• Independently set up contracts in our administration system
• Review and correct posting discrepancies in cooperation with insurers and/or other departments within Marsh
• Create invoicing orders for our European Business Support Center (EBSC)
• Request contract system maintenance for our EBSC
• Ongoing verification of the EBSC's proper execution of processes
• Obtain insurers' signatures for contractual documents
• Draft bespoke insurance confirmations and independently process contract/mandate terminations

Property Insurance Specialist, Internal Services

Account Executive

• Maintain and expand a mid-sized book of business containing larger or nuanced Property & Casualty accounts across various industries or specialties, contributing to sales efforts for complex, high-priority accounts owned by senior colleagues.
• Develop and execute sales strategies for managed accounts by understanding client needs, market trends, and Marsh’s product and service offerings.
• Conduct research and analysis on relevant markets and industries to identify potential relationship needs, target new buyer hubs, and expand the book of business.
• Prepare comprehensive analyses consolidating project and market data to develop competitive proposals and cross-functional opportunities.
• Create project plans, strategize timelines, and deliver products and solutions efficiently to meet client expectations.
• Develop custom product solutions for new or existing accounts, ensuring pricing and policy compliance.
• Address escalated issues promptly, maintaining positive relationships and delivering on timelines and outcomes.
• Actively engage with client organizations and nurture professional networks.
• Represent Marsh at industry events and conferences to build a strong professional presence and stay connected to market trends.

Sales Executive – Producer

• Business inteligence, identificando nuevas empresas targets.
• Generación de primeras reuniones y preparación de las mismas
• Asistencia a las reuniones e identificación de oportunidades con un senior
• Seguimiento y cierre de oportunidades con un senior
• Seguimiento de eventos
• Participación en acciones comerciales
• Seguimiento de leads