Marqeta

Director

• Oversee commercialization of a portfolio of products, working closely with product management, go-to-market, marketing, finance, and enablement to develop go-to-market strategies, launch new products, and achieve target metrics and goals
• Establish product pricing, inclusive of packaging, preferred structures, and standard approaches to achieve Marqeta’s growth objectives
• Conduct in-depth market, industry, and competitive research
• Work with sales teams to identify targets and GTM strategy, establish first beta customers, and see deals through contracting
• Establish strong governance, and build a culture of data-driven decision making
• Refine and standardize processes, policies, and workflows to scale working with GTM leadership and functional stakeholders
• Collaborate closely with peers to establish best practices, foster knowledge sharing, and promote skills development across the GTM organization
• Serve as a subject matter expert sought for advice on decisions that can impact business operations

Director, Commercialization

Solutions Engineer

• Partner with Business Development and Customer Success teams to help close new revenue opportunities
• Lead the technical solutioning and consulting phases of sales opportunities as the primary technical contact for customers
• Present Marqeta’s technical capabilities and solutions to customer product and engineering stakeholders
• Design and refine solutions with Solutions Architects, Product Managers and internal teams
• Serve as trusted technical advisor post-sale and bridge to implementation teams to ensure successful onboarding
• Lead internal knowledge sharing sessions, process improvements, and team initiatives
• Participate in new product release trainings, assist with beta testing, and provide feedback to product teams
• Support many concurrent opportunities (often 20–30) through the sales process from engagement to contract

Staff Solutions Engineer

Account Manager

• Partner with a cross functional team and manage one of our global strategic accounts.
• Provide exceptional client service, uncover revenue generating opportunities and workable solutions to customers.
• Persistently explore and uncover the business needs of customers to understand how product offerings can grow their business.
• Model, plan, and monitor a path to growth based on the right data.
• Support cross-functional efforts and connect people and ideas to drive innovation.
• Chart a path to ambitious growth targets and hit them.
• Create and execute strategic account plans and lead business reviews.
• Negotiate contracts, pricing models and renewals.
• Lead presentations, panel presentations, and act as a trusted partner leading with insights.

Key Account Manager

• Partner with our Business Development and Customer Success teams to help close new revenue opportunities with prospective and existing customers.
• Lead the technical solutioning and consulting phases of sales opportunities, serving as the primary point of contact for our customers’ technical teams.
• Have a deep understanding of Marqeta’s technical architecture and product solutions and the ability to present these solutions in a consultative manner aimed at setting up our clients for a sustainable business partnership.
• Lead internal knowledge sharing sessions, process improvements and other team initiatives with the intention of improving our organization’s capabilities
• Lead Technical Overview and Solution Discovery: present Marqeta’s technical capabilities to customers’ product and engineering stakeholders
• Designing Solutions: partner with Solutions Architects, Product Managers and other internal teams to refine Marqeta solutions for customer goals
• Technical Consulting for Long-term Success: act as client’s trusted technical advisor and bridge to implementation team after deal closure
• Represent the ‘voice of the customer’: participate in product release trainings, assist with beta testing and provide customer feedback to product teams
• Support the Sales Process: work on real customer opportunities through sales process from initial engagement to pricing and contract negotiations
• Engage with Customer Opportunities: ensure key technical influencers at customers understand Marqeta technology and integration process
• Trendspotting: spot key trends, emerging customer needs, and gaps in the market where Marqeta can have an advantage.

Human Resources

• Lead benefits operations initiatives and optimize processes to scale benefits programs
• Perform new hire onboarding presentations, enrollments, reporting, vendor partnerships, and employee escalations
• Assist employees with complex benefits issues and liaise with providers to resolve discrepancies
• Monitor and resolve Workday Help tickets and benefits inbox inquiries; escalate when appropriate
• Process and maintain benefits-related transactions in Workday and ensure data integrity
• Audit enrollment records, reconcile enrollments to payroll deductions and spending accounts
• Complete processing, auditing, and reconciliation of benefits-related invoices
• Assist with benefits integration for mergers, acquisitions, or divestitures
• Manage vendor performance against SLAs and troubleshoot vendor file feeds/integrations
• Coordinate planning, communications, and testing for annual Open Enrollment and wellness events
• Ensure benefit plans comply with federal, state, and local regulations and support filings (e.g., 5500s, ERISA, ACA, COBRA, HIPAA)

Senior Benefits Specialist

Product Marketing

• Partner with GTM Managers and VP+ leaders to enhance leadership capabilities and the Marqetan experience
• Provide leadership coaching, drive change management initiatives, and ensure successful adoption of programs
• Contribute to GTM organization development and support leaders and teams in complex business environments
• Accelerate business performance by coaching and consulting on people-related matters and aligning talent initiatives with business priorities
• Drive company-wide alignment across Talent Acquisition, Talent Development, Total Rewards, and People Operations
• Establish executive trust and influence as a strategic partner and enable data-informed decisions
• Elevate leadership effectiveness through coaching on talent strategy, organizational design, and employee experience
• Lead GTM-wide people initiatives such as performance management, career planning, annual cycles, and engagement surveys
• Facilitate offsites and talent discussions to drive clarity, collaboration, engagement, and alignment across the organization

Senior People Business Partner

• Accelerate business performance by coaching and consulting leadership and employees on people-related matters, aligning GTM talent initiatives with business priorities
• Drive company-wide alignment and efficiency by fostering seamless cross-functional collaboration across Talent Acquisition, Talent Development, Total Rewards, and People Operations
• Establish executive trust and influence by serving as a strategic partner to business leaders and enabling confident, data-informed decisions on complex people and organizational issues
• Elevate leadership effectiveness by coaching senior executives and leaders on talent strategy, organizational design, and employee experience
• Lead GTM-wide people initiatives by providing expertise and executing initiatives such as performance management, career planning, annual cycles, and engagement surveys
• Facilitate offsites and talent discussions to drive clarity, collaboration, engagement, and alignment across the organization

Senior People Business Partner – Go-to-Market

Product Manager

• Refine and maintain partner-facing data processes: Collaborate with engineering and data teams to improve the structure, delivery, and consistency of external-facing data.
• Define and manage reporting requirements: Gather detailed field-level requirements from internal and external stakeholders. Understand what data is needed, why it matters, and how it’s consumed.
• Support new integrations and product launches: Represent data early in the onboarding of financial institutions and in the rollout of new products, ensuring the right data is captured and represented in reporting outputs.
• Validate and triage data concerns: Serve as a first line of response for field-level data questions or inconsistencies raised by partners by reviewing examples, identifying gaps, and determining whether issues require engineering support.
• Ensure end-to-end data coverage: Coordinate across teams to ensure relevant transaction types, operational fields, and compliance needs are correctly represented in partner-facing outputs.

Senior Data Product Manager, Banking & Money Movement

Project Manager

• Lead onboarding projects for strategic accounts at Marqeta, a payments platform. We work with GTM, crossing Revenue, Strategy & Operations, Customer Solutions & Delivery, and Partnerships to implement for strategic accounts.
• Role can be performed remotely within the United States or from our Oakland, CA headquarters; coordinate with cross-functional teams to ensure successful delivery of projects.
• Act as the primary point of contact for customers during implementation; design a customized implementation approach to align with customer needs.
• Use project management tools and methodologies to deliver projects on time and to high standards.
• Develop deep relationships with customers and understand their objectives, challenges, and success criteria.
• Communicate effectively in a regulated and technical environment; partner with revenue leads on customer needs.
• Nice-to-haves include background in payments, implementation experience for enterprise customers, and tooling familiarity.

Lead Onboarding Project Manager

Security Engineer

• We are seeking a Principal AI Security Engineer to lead our AI security strategy across ML and Generative AI infrastructure, for a secure platform
• This role is responsible for ensuring our AI framework is secure, developing modern AI-native security capabilities, and helping the organization stay ahead of the AI security curve while maintaining efficient software development practices
• Lead technical AI security strategy across ML and Generative AI infrastructure, serving as the primary technical owner for the Model Risk Office from a security perspective
• Build comprehensive AI security tools, frameworks, and AI-powered security solutions that enable secure AI/ML systems at scale
• Drive AI risk management across all technical areas including model security, adversarial attacks, data privacy, and AI supply chain security while partnering with legal and privacy teams on governance
• This role is an individual contributor position with mentoring responsibilities, focused on maturing our AI security function as we scale our machine learning and generative AI capabilities. If you are passionate about AI security and looking to shape the future of secure AI in fintech, we would love to have you on board!
• Lead AI security strategy and risk assessment across customer-facing AI products, fraud detection models, LLMs, and recommendation systems
• Build and maintain AI security frameworks, tools, and monitoring capabilities for model validation and ongoing risk management
• Conduct security assessments of AI/ML model architectures, training pipelines, and deployment infrastructure
• Develop security controls specifically designed for AI/ML systems including adversarial attack prevention and bias mitigation
• Mentor security engineers and cross-functional teams on AI security best practices
• Partner closely with AI/ML engineering, data science, product security, and compliance teams
• Create secure AI development lifecycle practices and self-service security capabilities
• Drive technical decisions for AI security architecture and implementation across the organization
• A minimum of 10 years related security engineering experience with demonstrated technical leadership; or equivalent combination of related education and work experience
• Strong background in data and ML security (generative AI experience preferred but flexible for the right candidate)
• Deep understanding of AI/ML security risks including adversarial attacks, model poisoning, data privacy, and bias
• Experience with cloud AI/ML platforms (AWS Bedrock, Azure AI, GCP AI Platform, etc.)
• Proven ability to build security frameworks and tools from the ground up
• Strong programming skills in Python, with experience in ML frameworks (TensorFlow, PyTorch, etc.)
• Experience with security assessment methodologies and risk management frameworks
• Experience with compliance and control frameworks (PCI DSS, SOX, SOC2, ISO27001, GDPR, NIST CSF)

Principal AI Security Engineer

Recruitment

• Senior Manager, Technical Recruiting leads a team of recruiters focused on acquiring exceptional talent for Product and Engineering roles.
• We are a dynamic and inclusive team that is constantly evolving to support Marqeta's growth with a diverse workforce.
• If you are a strategic leader, adaptive, and passionate about shaping recruitment initiatives and developing a high-performing team, we invite you to be a part of our journey.
• We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us!
• The Impact You'll Have: Lead and manage a team of recruiters, focusing on hiring for positions up to the Senior Director level; Occasionally manage searches yourself, typically for Director+ roles; Partner with & advise C-level leaders in Product and Engineering on hiring strategies; Influence decision-making, processes, and outcomes using data and metrics; Develop and implement strategic hiring plans for the team or business group; Drive team-wide projects/programs and contribute to refining and improving recruitment processes, tools, resources, and strategies; Coach and develop team members, fostering a collaborative and inclusive environment that ensures each team member feels that they belong; Build strong partnerships with senior leadership and other cross-functional partners; Oversee the creation of hiring strategies for roles and profiles, ensuring fair and consistent structured interviews; Lead complex offer negotiations, providing guidance on compensation and benefits; Develop and maintain talent pipelines, utilizing multiple channels for sourcing, conducting market research, and leading collaborative sourcing efforts; Ensure a healthy, representative pipeline across all roles.
• About Marqeta: Marqeta is on a mission to change the way money moves, embedded finance, and a culture of innovation.

Senior Manager, Technical Recruiting

• As Marqeta's Leadership Development and Talent Management Senior Manager, you will drive our leadership and performance excellence initiatives to ensure Marqetans can reach their full potential. Reporting to the Director of Talent Development, you'll lead the design and implementation of our Leadership Accelerator programs and modernize our talent and performance processes in an AI-enabled world. You'll partner with executives and People Experience Leadership to develop leadership capabilities that support Marqeta's strategic business goals.\n• The Impact You\'ll Have: Lead the design and implementation of Marqeta's leadership development strategy, including the Leadership Accelerator program; Drive the strategic approach, design, and implementation of our talent, performance and succession planning processes in an AI-enabled environment; Partner with executives to develop leadership capabilities and implement Betterworks for OKR management; Support the design, development, and execution of comprehensive succession planning processes, including data compilation for executive and critical roles, talent review facilitation, and preparation of board-level succession planning presentations that ensure leadership continuity and build robust talent pipelines; Integrate AI into performance coaching and leadership development while ensuring alignment with Marqeta's values and behaviors; Evaluate industry trends and best practices in Leadership Development, Performance Excellence, and Succession Planning to develop recommendations that enable People and Business leaders to drive strategic objectives forward\n• Who You Are: Typically has 12 years of relevant experience with a Bachelor’s degree; or 8 years of experience with an advanced degree leading leadership development, performance management, and/or succession planning initiatives; Experience designing and implementing leadership development programs that drive measurable business impact; Experience modernizing talent processes through technology enablement and AI integration; Ability to manage complex projects with multiple stakeholders requiring both strategic vision and hands-on implementation; Excellent communication skills and ability to influence various levels of stakeholders, including C-Suite; Coaching and assessment accreditations\n• Nice-To-Haves: Experience implementing performance management or OKR systems like Betterworks; Background in financial services or technology industries; Knowledge of AI applications in leadership development and performance management; Experience designing and facilitating in-person leadership development experiences

Director, Commercialization

Staff Solutions Engineer

Key Account Manager

Staff Solutions Engineer

Senior Benefits Specialist

Senior People Business Partner

Senior People Business Partner – Go-to-Market

Senior Data Product Manager, Banking & Money Movement

Lead Onboarding Project Manager

Principal AI Security Engineer

Senior Manager, Technical Recruiting

Senior Manager, Leadership Development and Talent Management