Marqeta

Senior Benefits Specialist

Marqeta

full-time

Posted on:

Location: California • 🇺🇸 United States

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Salary

💰 $89,300 - $131,300 per year

Job Level

Senior

About the role

  • Lead benefits operations initiatives and optimize processes to scale benefits programs
  • Perform new hire onboarding presentations, enrollments, reporting, vendor partnerships, and employee escalations
  • Assist employees with complex benefits issues and liaise with providers to resolve discrepancies
  • Monitor and resolve Workday Help tickets and benefits inbox inquiries; escalate when appropriate
  • Process and maintain benefits-related transactions in Workday and ensure data integrity
  • Audit enrollment records, reconcile enrollments to payroll deductions and spending accounts
  • Complete processing, auditing, and reconciliation of benefits-related invoices
  • Assist with benefits integration for mergers, acquisitions, or divestitures
  • Manage vendor performance against SLAs and troubleshoot vendor file feeds/integrations
  • Coordinate planning, communications, and testing for annual Open Enrollment and wellness events
  • Ensure benefit plans comply with federal, state, and local regulations and support filings (e.g., 5500s, ERISA, ACA, COBRA, HIPAA)

Requirements

  • Significant experience in US benefits administration in a fast-paced environment
  • Prior experience with high-growth tech companies scaling their business and workforce
  • Workday Benefits experience
  • Advanced Google Sheets or Excel expertise and ability to manipulate large datasets
  • Some experience in international benefits administration
  • Flexible, growth mindset; comfort with ambiguity and change
  • Strong written and verbal communication and interpersonal skills
  • Demonstrated success balancing excellence with sense of urgency
  • Detail-oriented with high accuracy and strong time management skills
  • Exceptional results orientation and high degree of personal initiative
  • Collaborative team player with a customer-centric approach
  • Proven problem-solving skills and ability to manage multiple tasks
  • Strong vendor management skills and ability to foster relationships
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