Staff Solutions Engineer
Marqeta
GraphQL
Job Level
Lead
Tech Stack
GraphQL
About the role
- Partner with Business Development and Customer Success teams to help close new revenue opportunities
- Lead the technical solutioning and consulting phases of sales opportunities as the primary technical contact for customers
- Present Marqeta’s technical capabilities and solutions to customer product and engineering stakeholders
- Design and refine solutions with Solutions Architects, Product Managers and internal teams
- Serve as trusted technical advisor post-sale and bridge to implementation teams to ensure successful onboarding
- Lead internal knowledge sharing sessions, process improvements, and team initiatives
- Participate in new product release trainings, assist with beta testing, and provide feedback to product teams
- Support many concurrent opportunities (often 20–30) through the sales process from engagement to contract
Requirements
- 7+ years experience in a relevant Technology, Product or Sales Engineering role, ideally in the Payments/Fintech industry
- Knowledge of RESTful APIs and relevant tools and technologies (e.g. JSON, Postman, GraphQL, XML)
- Ability to ramp quickly with new technologies, adapt to changing circumstances, and apply creative solutions to unprecedented challenges
- Strong customer-facing skills with the ability to lead presentations and technical consulting sessions via video conference
- Ability to prioritize, manage, and deliver on multiple projects simultaneously
- Team-oriented, positive, resilient and collaborative
- Nice-to-haves: Bachelor’s Degree in Computer Science or related area
- Nice-to-haves: Demonstrated strong understanding of fintech (e.g. acquiring, networks, point-of-sale) and payments expertise, especially card issuing and processing
- Nice-to-haves: Experience writing solution summaries and developing swimlanes or flow diagrams (Lucidchart)
- Nice-to-haves: Experience as a software developer and/or product manager
