Labcorp

Accounts Receivable

• Review, process, and resolve denied insurance claims in accordance with established Standard Operating Procedures (SOPs)
• Research payer requirements, policies, websites, and internal systems to identify claim issues, obtain accurate billing information, and determine appropriate next steps
• Identify denial trends and payer-related issues and communicate findings to leadership and partner teams
• Contact insurance companies, physicians, patients, and other stakeholders to obtain required information and facilitate claim resolution
• Manage assigned Accounts Receivable (AR) inventory and ensure aged AR is worked according to SOPs and departmental guidelines
• Maintain accurate account documentation and records while responding to inquiries and supporting claim resolution efforts
• Collaborate with internal teams and external partners to ensure timely and accurate account resolution
• Meet established production and quality metrics through effective organization, time management, attention to detail, and accurate processing of denials
• Support operational and departmental objectives while adapting to changing priorities

Accounts Receivable Specialist I

Director

• Lead development of multi-year digital strategy for Specialty diagnostics across health systems
• Champion change management and adoption strategies for digital health tools and diagnostics
• Build relationships with customers, EHR vendor leadership, and digital-solution stakeholders
• Advise senior leadership by translating technical capabilities into strategic business value and outcomes
• Translate IT, engineering, business, and customer needs to drive specialty testing growth
• Collaborate across business divisions, IT, Science/Clinical, Operations, Marketing, Product, Finance, Contracting, Legal, and Compliance
• Drive EMR/portal integration strategy to improve provider workflows and diagnostic uptake
• Assess innovations and opportunities in digital health
• Provide input on budgets, resource forecasting, and revenue opportunities for digital solutions and EHR/portal enhancements
• Simplify complex offerings into messaging that drives provider adoption of Specialty diagnostics
• Inform the organization about industry changes and adapt strategies accordingly
• Develop and implement enterprise commercial strategies for Specialty Diagnostics through EHR integrations, including Epic Aura, portals, and other digital solutions
• Operate without direct reports while collaborating extensively across functional teams and influencing without authority

Senior Director, Health System – Specialty Diagnostics Strategy

Project Manager

• Perform CPT coding duties, including reviewing, researching, and assigning CPT codes to Labcorp procedures
• Serve as a point of contact for CPT coding-related questions
• Facilitate stakeholder meetings and present information to drive meaningful discussion
• Prepare stakeholder comments and present implementation solutions
• Manage LOINC responsibilities
• Handle Labcorp and ACLA workgroup Code Change Applications (CCA)
• Serve as CCR, Labcorp, and ACLA subject matter expert for CLFS (CMS)
• Assign CPT coding for pathology, laboratory, and other disciplines as primary and backup coder
• Train for CPC certification if not currently certified
• Travel to AMA, CMS, and other locations as needed

Project Administrator

Phlebotomist

• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests, and other tests
• Perform accurate and timely data entry of patient information
• Process billing information and collect payments when required
• Prepare collected specimens for testing and analysis
• Maintain patient and specimen information logs
• Provide superior customer service to patients
• Perform administrative and clerical duties as necessary
• Travel to additional sites when needed
• Perform other duties as assigned

• Oversee and manage Service Delivery Managers in the end-to-end delivery of IT projects and initiatives, ensuring scope, schedule, cost, and quality targets are met
• Oversee coordination across Technical, QA, Architecture, and business teams to ensure production readiness
• Track project performance through KPIs, sprint metrics, burndown charts, schedule variance, effort tracking, quality indicators, and adoption metrics
• Ensure use of AI-powered tools to improve planning accuracy, automate documentation, identify risks, and generate project insights and dashboards
• Monitor project progress, adjust project plans as needed, and escalate risks, issues, and dependencies
• Prepare and deliver status reports, dashboards, and summaries for stakeholders and executives
• Ensure adherence to enterprise IT governance, change control, security, compliance, and AI governance standards
• Facilitate post-implementation reviews, lessons learned, and continuous improvement activities
• Promote a Service Delivery culture focused on predictability, accountability, and customer adoption outcomes
• Collaborate with Enterprise IT departments, business stakeholders, Finance, and vendors to deliver and support business technology solutions

Senior Director, IT Service Delivery

Programming

• Lead technical design planning, solution development, and implementation for key initiatives
• Provide oversight and coaching to peers and coordinate development activities
• Design, develop, test, debug, and document Project Management systems and supporting services
• Break down business requirements into actionable tasks and ensure high-quality delivery across the development lifecycle
• Translate business needs into scalable solutions using WorkFront, Fusion, and other Global PM tools
• Drive robust, sustainable technical solutions aligned with strategic objectives
• Conduct code reviews using best practices, peer review, and automated tools
• Modernize legacy processes into efficient solutions
• Partner with DBAs to establish and maintain data persistence platforms
• Perform requirements analysis and contribute to continuous improvement of codebases
• Follow SDLC processes, departmental procedures, and coding standards
• Troubleshoot application issues, identify root causes, and implement durable solutions
• Build relationships with internal stakeholders, external partners, support teams, and vendors
• Mentor team members on technology, processes, and soft skills
• Communicate progress, risks, and issues to senior leadership
• Perform additional responsibilities as assigned

Workfront Programming Lead

Administrative Assistant

• Provide advanced administrative support to departmental leadership and staff
• Manage calendars, meetings, training events, and travel-related activities
• Prepare, edit, and maintain reports, presentations, records, and confidential documents
• Manage controlled documents, SOPs, forms, and compliance-related records
• Compile data, perform data quality reviews, and support reporting activities
• Process purchase orders, reimbursements, work orders, and facility requests
• Coordinate inventory, equipment maintenance, vendor communications, and supply ordering
• Track attendance and support workforce scheduling needs
• Maintain system access documentation and user permission records
• Provide guidance and task support to Administrative Assistant I and II staff
• Support department-specific activities and special projects as assigned
• Support efficient departmental operations through documentation, scheduling, reporting, compliance activities, inventory and project management, and cross-functional initiatives

Administrative Assistant III

Auditor

• Conduct compliance audits evaluating adherence to regulatory requirements, internal policies, and industry standards
• Audit financial relationships with referral sources, physician arrangements, laboratory agreements, marketing practices, billing, coding, reimbursement, medical necessity, vendors, and contracted service providers
• Assess internal controls, business processes, and compliance risks through testing, analysis, and documentation review
• Prepare audit workpapers, reports, findings, and recommendations according to audit standards
• Monitor corrective actions and follow up on audit findings to ensure timely resolution
• Maintain accurate audit documentation and records
• Communicate audit results, compliance risks, and recommendations to stakeholders
• Stay current on applicable regulations, industry standards, and emerging compliance risks
• Support continuous improvement through data analytics, automation, and AI-enabled tools

Compliance Auditor II

Procurement

• Lead global sourcing strategies and category initiatives aligned with business goals
• Lead, coach, and develop a high-performing sourcing team
• Drive supplier performance, strategic partnerships, and executive-level supplier relationships
• Deliver cost savings, spend optimization, supplier innovation, and operational improvements
• Lead complex supplier negotiations and contract strategies
• Develop and execute supplier performance, risk management, and business continuity programs
• Partner with business leaders to translate requirements into sourcing strategies
• Leverage market intelligence, spend analytics, and industry trends
• Champion procurement technologies, analytics, and sourcing tools
• Support sourcing transformations, supplier transitions, and change management
• Lead business case development, financial analysis, and executive communications
• Build stakeholder relationships and drive alignment on sourcing priorities and outcomes
• Drive procurement standardization, governance, and operational excellence

Director, Sourcing – Center of Excellence

• Develop and execute a global vision for integrating BioAnalytical Services into a comprehensive drug development product offering
• Ensure annual quality, scientific, and client service targets are achieved
• Formulate and implement plans, policies, and procedures aligned with department and corporate guidelines
• Allocate personnel, space, and equipment resources to meet financial and budget expectations
• Develop operational and scientific strategies supporting business objectives, sustainable growth, and innovation
• Oversee development and renovation programs while ensuring company and regulatory compliance
• Implement employee development programs to enhance scientific capabilities and operational excellence
• Conduct performance appraisals and manage employee performance, career development, and expectations
• Foster a stimulating work environment and address performance concerns
• Ensure scientific objectivity, credibility, and expertise across research and operational activities
• Enforce department safety programs in coordination with environmental, health, and safety teams
• Enhance employee communication and support recruitment and staff retention
• Provide strategic governance and leadership for global Project Management and Client Engagement functions
• Drive strategy, organizational structure, and standardized processes for collaboration and stakeholder partnerships
• Deliver integrated services and innovative solutions that accelerate scientific innovation and support financial objectives
• Own execution of Project Management and Client Engagement strategy for a cohesive BioAnalytical service model
• Align project management capacity, resourcing, and infrastructure with organizational priorities and portfolio demands
• Champion the BioAnalytical vision across the enterprise and wider Drug Development organization
• Direct staff delivering BioAnalytical services and ensure client satisfaction on multidisciplinary drug development projects
• Collaborate cross-functionally with BioAnalytical Services, Central Laboratories, Early Development, and Drug Development teams

Senior Director, PM

• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests, and other testing
• Enter patient information accurately and timely
• Process billing information and collect payments when required
• Prepare collected specimens for testing and analysis
• Maintain patient and specimen information logs
• Provide superior customer service to patients
• Perform administrative and clerical duties as necessary
• Travel to additional sites when needed

Part-time Phlebotomist

• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests, and other testing
• Enter patient information accurately and promptly
• Process billing information and collect payments when required
• Prepare collected specimens for testing and analysis
• Maintain patient and specimen information logs
• Provide superior customer service to patients
• Perform administrative and clerical duties as necessary
• Travel to additional sites when needed
• Perform other duties as assigned
• Work in a Patient Service Center as the face of Labcorp
• Perform skilled specimen collections and provide exceptional customer service

Associate

• Place orders for supplies from vendors via computer and telephone
• Load and unload supplies from trucks and verify packing slips
• Receive and process stock into the inventory management system
• Process orders from client offices and patient service centers via phone, fax, and email
• Print requisition forms and barcode labels for internal and external clients
• Pack orders for shipment via shipping methods such as FedEx and UPS
• Resolve customer concerns efficiently and timely
• Maintain inventory control according to company standards
• Participate in scheduled cycle counts and full physical inventory
• Deliver supplies to local branches, clients, and patient service centers when needed

Warehouse Associate

Customer Support

• Act as a liaison between Labcorp, the customer base, and patients
• Resolve routine customer requests about products or services via inbound calls, outbound calls, or the Internet
• Speak with customers courteously, professionally, and according to protocol procedures
• Inquire, clarify, and confirm customer requirements and understanding of solutions
• Provide additional customer education and information as needed
• Qualify and establish inbound new customers requesting Labcorp products and services
• Research complex issues and questions using multiple databases
• Notify clients of test results accurately and promptly
• Review test forms for accuracy and report discrepancies
• Participate in activities designed to improve customer satisfaction and business performance
• Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance

Customer Support Services Representative

Human Resources

• Serves as the trusted advisor to multiple (SVPs/VPs) and their global leadership teams
• Provides strategic counsel on leadership effectiveness, performance outcomes, culture and engagement impacts
• Advises on executive onboarding, transitions, and leadership team dynamics
• Ensures alignment between global functional priorities and regional/local execution
• Leads complex organizational design efforts across one or more global functions
• Partners with regional HR and business leaders to optimize global operating models
• Ensures consistent application of performance and talent standards globally
• Acts as the central point of integration between global function leadership and regional HR organizations
• Partners with HR COEs on execution of talent processes and programs

Accounts Receivable Specialist I

Senior Director, Health System – Specialty Diagnostics Strategy

Project Administrator

Phlebotomist

Senior Director, IT Service Delivery

Workfront Programming Lead

Administrative Assistant III

Compliance Auditor II

Director, Sourcing – Center of Excellence

Senior Director, PM

Part-time Phlebotomist

Phlebotomist

Warehouse Associate

Customer Support Services Representative

Director, HR Business Partner – Facilities Management, Real Estate