Jones Lang LaSalle Americas, Inc.

Administration

• Review, abstract, and maintain lease documents and related agreements in lease administration systems, ensuring data accuracy and completeness
• Review CAM and other escalations, real estate tax invoices, and annual landlord reconciliation statements to ensure accuracy and lease compliance
• Monitor and track critical lease dates including renewals, terminations, rent escalations, and option deadlines, proactively alerting stakeholders of upcoming obligations
• Process reconciliation payments and conduct rent variance analysis to identify discrepancies and ensure proper financial tracking
• Manage client, vendor, and landlord relationships while resolving rent and other landlord/tenant issues with professionalism and efficiency
• Coordinate lease execution processes, including document preparation, routing for signatures, and maintaining organized lease files and audit trails
• Handle data entry and management of Estoppel Certificates and other lease-related documentation
• Generate regular reports and analytics on lease portfolio performance, critical dates, and financial obligations to support client decision-making
• Support special projects as assigned by supervisor while maintaining compliance with company policies and client-specific requirements.

Senior Lease Administration Analyst

Project Manager

• The Project Manager is primarily responsible for the hands-on execution and delivery of decarbonization initiatives, energy audits, and regulatory compliance projects.
• Conduct ASHRAE Level 1, 2 and 3 energy audits, Net Zero Carbon assessments, and retro-commissioning projects.
• Support the development of portfolio and asset-level Net Zero Carbon strategies.
• Execute the evaluation and implementation of energy efficiency projects, including deep energy retrofits, by leveraging project management tools.
• Review HVAC and BAS systems to identify low- and no-cost energy saving measures.
• Travel to client sites across the USA and occasionally to Canada, to perform audits and assessments.
• Summarize technical findings into clear, professional reports and present recommendations to clients.
• Manage building energy benchmarking activities using Energy Star Portfolio Manager (ESPM), including profile setup and review.
• Develop comprehensive Operations and Maintenance (O&M) Programs and Energy Management Plans (EMP) that satisfy jurisdictional requirements (e.g., WA CBPS, OR BPS).

Project Manager, Climate and Decarbonization

• Support the successful delivery of complex, fast-track data-center and mission-critical projects by providing essential project management assistance across coordination, documentation, scheduling, cost tracking, procurement administration, and stakeholder communication.
• Manage and maintain complete project documentation and records across all assigned projects; ensure version control and team-wide accessibility.
• Track budgets, process invoices and change orders, and assist with financial forecasting, cost-variance reporting, and preparation of pay application backup.
• Coordinate vendor awards, purchase order execution, and contract records; track vendor insurance certificates and compliance documentation on behalf of the PM.
• Support RFP processes by coordinating bid packages, organizing bid-leveling data, and preparing recommendation summaries for PM review.
• Develop and update project charters, logistics plans, and integrated schedules; monitor milestones and flag critical-path or budget impacts to the PM early.
• Attend key project meetings, milestone events, and site visits as directed; prepare agendas, capture minutes, and distribute and follow up on action items across internal teams, vendors, and the client.
• Support client communications and prepare progress reports, presentations, and briefing materials under PM direction.
• Assist with field QA/QC documentation, commissioning tracking, and contractor coordination for key project milestones.
• Compile and coordinate delivery of closeout materials, including as-builts, O&M manuals, and warranties, in coordination with the project coordinator.
• Actively participate in site safety protocols and LOTO awareness during site visits; uphold safety, quality, and compliance standards across all project phases.

Associate Project Manager – Mission Critical

Supply Chain

• Ensure vendor invoice and work order contractual compliance by collaborating with cross-functional teams
• Drive process improvements, establish governance routines, and resolve compliance issues across vendor management, sourcing, facilities management, finance, and procurement
• Ensure rate cards and recurring work schedules align with vendor contracts and managed appropriately in Corrigo
• Draft recurring work schedules and loader files with Sourcing partners
• Review monthly reports to add, edit, or suspend schedules in partnership with the Account Business Operations Analyst
• Manage work order invoice interface errors and investigate root causes to prevent recurrence
• Liaise with vendors to resolve invoicing and work order inquiries
• Monitor vendor performance data in Corrigo and support corrective actions
• Develop and enforce operational procedures and Standard Operating Procedures
• Deliver supply chain data, analytics, and reporting

Supply Chain Operations Lead

Supervisor

• Lead and develop a team of Mechanical and Electrical Tradesmen, optimizing their capabilities through skills development, proper tools, and technology deployment.
• Manage vendor relationships with OEM and outside service providers, ensuring compliance with Management of Change (MOC) and Safety Contract Management (SCM) processes.
• Oversee work order management through Corrigo and Maximo systems, prioritizing preventative maintenance, reactive repairs, and minor projects.
• Diagnose and troubleshoot mechanical and electrical control systems on critical lab equipment, providing technical guidance and hands-on support.
• Deliver Fast Response reporting for customer disruptions, coordinate weekend and holiday shutdown planning through the Interruption Process.

Maintenance Supervisor – 3rd Shift

Procurement

• Provide support of Integrated Facilities client and internal stakeholders related to optimization of JLL managed services operations and sourcing strategies.
• Responsible for delivering market, supplier and operational intelligence of services operations; Identifying and leading appropriate field resources to execute strategic initiatives.
• Be a subject matter expert in support of JLL sourcing strategies, supplier relationships and program management.
• Help to build out and implement standardized and efficient sourcing processes for the account to help streamline current program.
• Develop sourcing plan and strategy for the account focused on cost savings, supplier consolidation, sustainability and supplier diversity.
• Closely participate in and with clients and Jones Lang LaSalle Sourcing, Facility and Property Management teams to drive both immediate and sustained benefits to the client.
• Demonstrated exceptional attention to detail with ability to maintain accuracy across multiple concurrent projects and documentation requirements
• Lead and manage all sourcing-related functions: performing due diligence and assessment of prospective suppliers, executing RFPs/bids and ensuring effective transition to operations during implementation.
• Regularly provide detailed status updates and communication to Supply Chain and business stakeholders.
• Provide management, instruction and follow-up in support of operations teams RFP/bid, contracting, supplier onboarding and operational processes.
• Help lead Quarterly Business Reviews with key suppliers.
• Support Category Management team’s supplier relationship and performance programs with key suppliers.
• Ensure compliance to JLL’s and client’s sourcing and contracting policies, procedures, risk management programs, and ethics.
• Help maintain data integrity in all systems and ensure required documentation is received and required process steps are completed.
• Establish relationship with Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes and are formally reviewed and approved by legal/risk management.
• Support and assist development of diversity programs in accordance with clients and company requirements.
• Mentor/educate suppliers through meetings.

Specialist, Strategic Sourcing

Assessor

• Conducts Phase I Environmental Site Assessments to ASTM E1527 standards and client requirements (Fannie Mae, Freddie Mac, lending purposes)
• Identifies environmental concerns through site visits, property owner interviews, and government record reviews
• Analyzes historical data (aerial photos, maps, municipal records) to assess environmental risks
• Reviews federal, state, and local environmental databases to identify potential property impacts
• Communicates technical findings clearly to team members and clients
• Solves complex environmental problems and recommends strategic solutions to supervisors
• Manages project timelines and ensures high-quality deliverables within deadlines

Environmental Site Assessor

Human Resources

• Resolve Tier 1 (simple) queries and transactions related to core HR processes
• Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions
• Demonstrate good proficiency in HR processes and standard operating procedures
• Communicate and distribute processes, policies, and other relevant documentation to employees needed to resolve the query/issue
• Adhere to and demonstrate proficiency in agreed KPIs, SLAs, and customer service standards
• Identify data correction & escalate to HR Specialist, specifically for issues that cannot be resolved through self-service
• Managing & Coordinating queries on Case management tool
• Managing employee benefits/leaves transactions
• Ability to identify and escalate complex queries to appropriate owner
• Managing Employee On boarding formalities
• Maintaining Exit formalities

HR Operations Analyst

Technician

• Perform maintenance and repairs to the Mechanical, Plumbing, Structural, Furniture, and for the facility to keep these systems up to applicable standards.
• Performs predictive, planned, preventative and routine maintenance as well as equipment rounds, and service requests as directed.
• Performs maintenance in accordance with the JLL Preventative Maintenance Program.
• Assist with the development and improvement of preventative maintenance programs, schedules, work instructions, SOP’s, and operational procedures.
• Performs all duties in a safe manner and in accordance with established work standards and practices.
• Establishes work procedures to meet production schedules.
• Recommends measures to improve production methods, equipment performance and quality of product, suggesting changes in working conditions and use of equipment to increase efficiency of department, shop, or work crew.
• Determines and/or assists with analyzing and resolving work problems and achieving work goals.
• Maintains time and production records and customer service requests utilizing a variety of computer/technology tools.
• Control the daily operation of all mechanical equipment in the physical plant and buildings.
• Participate in the on-call engineer rotation for the portfolio of office buildings.
• Actively participates in emergency response procedures, technical and safety training programs.

Facilities Maintenance Technician, 2nd Shift

Advisor

• Perform comprehensive visual assessments of building systems including architectural, structural, mechanical, electrical, plumbing, and fire life safety components
• Document existing conditions, deficiencies, and operational performance of facility assets using standardized assessment methodologies and industry best practices
• Evaluate remaining useful life of building systems and components, applying engineering and architectural design standards to determine replacement timing and priorities
• Generate detailed cost estimates for capital repairs, replacements, and renewals to support client budget planning and strategic decision-making
• Utilize specialized assessment software platforms (VFA facility by Gordian, FOScore by CannonDesign, and Corrigo) to capture, analyze, and report facility condition data
• Collaborate with multidisciplinary assessment teams to ensure comprehensive coverage of all building systems and accurate reporting of findings
• Conduct on-site field work that requires extended periods of walking, climbing ladders, and accessing mechanical spaces and building infrastructure areas
• Prepare clear, professional assessment reports and presentations that translate technical findings into actionable recommendations for clients

Facility Condition Advisor

Operations

• Develop, review, and interpret analytical reports and dashboards for internal teams and clients, with a strong focus on portfolio and performance reporting
• Aggregate and manage data from multiple systems to produce accurate, comprehensive analyses and actionable insights
• Ensure data accuracy, integrity, and consistency across reports; respond to data and reporting requests from JLL and client leadership
• Perform trend analysis and scenario modeling (e.g., exit, maintain, grow) to support portfolio strategy and business planning
• Identify opportunities to improve data processes, reporting efficiency, and performance measurement across client and JLL teams
• Partners with cross-functional teams, including technology and other departments, to support successful implementation of BI and data initiatives
• Act as a Subject Matter Expert (SME) for key reporting systems, BI tools, and data processes used in day-to-day portfolio operations
• Manage daily data intake, validation, and updates to meet ongoing reporting and dashboard requirements
• Maintain and report on benchmarks, KPIs, and performance metrics at the portfolio level
• Support Account Leadership and clients in defining reporting standards, frequencies, and delivery models to ensure timely and accurate insights

Portfolio Analyst – Retail Operations

Manager

• Develop and implement comprehensive EHS programs and initiatives that comply with regulatory requirements and promote employee participation and accountability at multiple locations within the assigned region.
• Identify, eliminate, and control hazardous conditions that may lead to injury and/or property damage using safety standards, best management practices, and analytical techniques.
• Clearly communicate with client partners and JLL leadership.
• Develop and conduct training in compliance with regulatory requirements and company policies.
• Ensure proper documentation of training.
• Provide oversight and alignment for training/presentations on specific topics applicable to the account employees.
• Ensure that EHS accidents, injuries, near misses/good catches, and other events are captured in corporate systems in a timely manner and the data is analyzed, managed and reported.
• Conduct and Lead EHS audits across sites within the assigned region.
• Participate in incident investigation, root-cause analysis, recordkeeping, and follow-up.

Environmental, Health and Safety Manager

• Operates, inspects, and maintains all HVAC, mechanical, electrical and plumbing equipment and systems in assigned facilities
• Assures that equipment is being maintained in an energy efficient, safe manner
• Performs inspections and repairs to assigned property interior and exterior areas
• Supports sites in Boston, Cambridge, Wilmington, and Shrewsbury
• Performance of ongoing preventive and repair response work orders on facility mechanical, electrical, and other installed systems
• Familiarity with monitoring and responding to alarms within Building Automation Systems
• Prepare and submit to management summary reports listing conditions found in the performance of assigned work

HVAC Technician

• Act as local delivery experts of JLL’s global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy
• Manage 1-2 direct reports, providing escalation guidance and career development to them
• In a player/coach role, support complex, multi-x accounts as the primary HR partner who will direct on-account strategy and execution of HR processes and tasks
• Proactively anticipate vertical- and country-wide opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions
• Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc.
• Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging
• Lead or participate in just-in-time projects impacting business results
• Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations and Performance Coach teams
• Provide consultation to business stakeholders through coaching, training, and advisory support
• Cultivate strong meaningful relationships with both employees and People Partners to build trust as their primary touchpoint 'on the ground'

Senior HR Business Partner, Data Centers

Assistant

• Work as a member of PDS team
• Provide support to project team for ad-hoc projects such as fire valuation, vetting service, technical due diligence work, sales brochure vetting service and site inspection