Global Account Director

Jones Lang LaSalle Americas, Inc.

Global Account Director leading outsourced real estate and facility management services for JLL’s strategic clients. Driving account growth, financial performance, technology integration, and high-performing teams.

Posted 8/21/2026full-timeAustin • California, Illinois, New York, Texas • 🇺🇸 United StatesLead💰 $225,000 - $275,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and implementing strategic account plans, managing large teams, and driving growth in Integrated Facility Management and Property Services. Proven ability to optimize budgets and enhance client relationships while advancing diversity and inclusion initiatives.

Highest-signal resume keywords

Commercial Real Estate Executive LeadershipIntegrated Facility ManagementBudget Management and P&L OversightTeam Hiring and DevelopmentClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningFinancial PlanningPerformance Indicator ManagementOutsourced Solutions DevelopmentTechnology Platform IntegrationOrganizational TransformationDiversity and Inclusion InitiativesRevenue MaximizationCost OptimizationPortfolio Management

Soft Skills

Team BuildingClient AnticipationStrategic Decision-MakingCommunicationLeadership

Tools & Technologies

Workforce Management SystemsService Delivery Platforms

Certifications & Qualifications

Bachelor's DegreeMBA or Post-Graduate Studies Preferred

Industry Keywords

Commercial Real EstateFacility ManagementProperty ServicesLease AdministrationSubtenant ManagementFortune 500 Companies

About the role

Key responsibilities & impact

Develop and implement an account plan aligned with client objectives and long-term relationship goals
Anticipate client needs and exceed contract key performance indicators
Build financial plans to maximize revenue and profitability
Build and sustain high-performing, engaged teams
Translate JLL strategy and goals into business opportunities
Drive account growth across Integrated Facility Management, Property and Development Services, lease administration, and subtenant management
Serve as primary relationship owner with the strategic client
Lead evaluation and integration of complex technology platforms across service delivery and workforce management systems
Drive global alignment on strategic decisions, cost optimization, and consistent operating standards
Ensure qualified candidates are hired for account roles
Create career development plans for direct reports
Lead organizational transformation initiatives
Advance diversity and inclusion priorities through talent planning
Present annual commercial plans and targeted expansion plans
Manage the account budget and identify additional revenue opportunities
Maintain Accounts Receivable below 60 days payable

Requirements

What you’ll need

10+ years of Commercial Real Estate executive leadership experience across multiple service lines, including facility management, property and development services, portfolio services, lease administration, and/or subtenant management
Proven capabilities in developing outsourced solutions for global, Fortune 500 companies across Integrated Facility Management, Property and Development Services, and portfolio management
Extensive experience hiring, training, and retaining large teams (100+) of talent in a client service environment, preferably outsourced
Experience proactively managing a budget and P&L
Bachelor's degree with a broad range of business experience
Candidates must be authorized to work in the United States without sponsorship
MBA or post-graduate studies preferred

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health
Reasonable accommodations for individuals with disabilities