INTEGRIS Health

Analyst

• Implement, configure, and maintain Epic and other clinical applications, including the electronic health records (EHR), clinical decision support systems, and other clinical software.
• Collaborate with clinical end-users, IT staff, and vendors to identify opportunities for improving clinical workflows and processes using technology.
• Participate in system testing and validation to ensure the clinical applications meet regulatory requirements and user needs.
• Maintain accurate and up-to-date documentation of system configurations, changes, and troubleshooting procedures; ensure documentation is accessible to support staff and end-users.
• Participate in testing and validation activities related to Epic software upgrades and enhancements; ensure system changes do not negatively impact clinical workflows and patient care.
• Monitor and troubleshoot issues with clinical applications, and provide timely resolution to minimize impact on patient care and clinician productivity.
• Keep up to date with solutions in the Epic System or other clinical applications.
• Work collaboratively with operational and medical staff leaders to implement and align strategic initiatives.
• Participate in all phases of the system development life cycle including development of use cases and evaluation of software solutions.
• Participate in rounding in collaboration with clinical and business end users.

EPIC Applications Analyst II – Ambulatory

Infrastructure Engineer

• Serves as an escalation point for Tier 2 Operations team members, working tickets and creating or modifying knowledge base articles.
• Installs and configures systems according to design specifications.
• Assists with analysis, troubleshooting, repairing and performance tuning of complex systems and hardware components.
• Supports the ITIL Service Transition process ensuring new and modified services are appropriately documented and Operations personnel are informed and trained.
• Supports testing and evaluation of technologies under review.
• Plans, documents, and implements software patches and upgrades for infrastructure components.
• Actively monitors the environment and appropriately assigns problem tickets and incidents and schedules reviews to determine support needs for existing and new systems.
• Provides technical support and 24X7 incident response.
• Assists with root cause analysis on failures resulting in downtime or performance outside of service level agreement tolerances.
• Assists with the development and ongoing support of annual infrastructure performance and capacity reports.
• Reports to the department Manager or Director.
• May have additional or varied physical demand and/or respiratory fit test requirements; normal office environment.

Infrastructure Engineer – Backup/Storage

Database Administrator

• The Database Administrator Senior researches, designs, implements and maintains databases of moderate to high complexity, affecting multiple departments or entities
• Accountable for the 24x7 availability of mission critical production environments and all aspects of administration for non-production environments
• Ensures availability and performance of the databases that support customer's applications
• Pro-actively monitors the database systems to establish secure services with minimum downtime
• Gathers technical requirements and implements various database patches to support their database requirements
• Assists with the planning, implementation, integration, and maintenance of the hardware and software infrastructure supporting a wide variety of applications
• Resolves production problems and assist users with issues beyond what front-line support can resolve
• Oversight of database architecture, deployment, education and direction of activities of less experienced database administrators
• Ensures accuracy and integrity of data and applications through proper execution of loading and maintenance of quality assurance protocols
• Analyzes information problems, requested changes, and required modifications to develop appropriate business process solutions
• Leads and contributes to design discussions in a cross-functional project setting including capacity planning for compute and storage requirements while assisting with project estimation
• Installs, maintains, configures and upgrades database server and management tools
• Designs and delivers documented database solutions, which often require complex system integration, following established standards, guidelines, and configuration according to best practice
• Provides support to staff and vendors involved in the deployment, installation of applications as projects move from design and planning to operational status and functions as a team member in all development and implementation efforts
• Reports to the Manager or Director
• Normal office environment; when working in clinical areas, potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, and chemicals. Must follow standard precautions.

Senior Database Administrator – EPIC

• Facilitate the team of clinical application analysts in the implementation, configuration, and maintenance of clinical applications, including electronic health records (EHR), clinical decision support systems, and other clinical software.
• Collaborate with clinical end-users, IT staff, and vendors to identify opportunities for improving clinical workflows and processes using technology.
• Leads system testing and validation to ensure the clinical applications meet regulatory requirements and user needs.
• Monitor and troubleshoot issues with clinical applications, and provide timely resolution to minimize impact on patient care and clinician productivity.
• Maintains awareness of upcoming development, offerings, and solutions in the EHR System or other clinical application.
• Maintains accurate and up-to-date documentation of system configurations, changes, and troubleshooting procedures. Ensure documentation is accessible to support staff and end-users.
• Works collaboratively with operational and medical staff leaders to implement and align strategic initiatives.
• Participates in all phases of the system development life cycle including development of use cases and evaluation of software solutions.
• Leads and facilitates the facility’s core clinical and business systems team on IT activities.
• Prioritizes based on understanding strategies, budget, epic, requirements, goals, and the value that project and tasks provide the business.
• Facilitation and mentor of other team members.
• Organizes and provides project management functions for small and medium project initiatives.
• Mentor other team member in round in collaboration with clinical and business end users.

Epic Applications Analyst III – Prelude

Data Engineer

• Focus on acquiring data from various sources in a health system ecosystem
• Leverage existing data operating system or build environment to acquire data
• Define tasks, assignments and standards related to sourcing data and maintaining a stable data platform
• Design, develop and implement scalable custom solutions that require extensibility via SSIS, Plugins, APIs, etc.
• Oversee bringing new source systems into the data operating system
• Coach and train other Data Engineers on best practices and design principles
• Schedule, coordinate, and lead design reviews
• Participate in internal technology review sessions and provide implementation feedback
• Balance tasks and priorities across multiple projects and ensure timely execution
• Report to the assigned Director or Vice President
• Perform other duties as assigned and comply with physical demand/respiratory fit test requirements as needed

Senior Data Engineer

• Part of the Clinical Inpatient team providing support to INTEGRIS Health caregivers and the community
• Implement, configure, and maintain Epic and other clinical applications, including the EHR and clinical decision support systems
• Collaborate with clinical end-users, IT staff, and vendors to identify opportunities for improving clinical workflows
• Participate in system testing and validation to ensure clinical applications meet regulatory requirements and user needs
• Maintain accurate and up-to-date documentation of system configurations, changes, and troubleshooting procedures
• Participate in testing and validation activities related to Epic software upgrades and enhancements
• Monitor and troubleshoot issues with clinical applications and provide timely resolution
• Keep up to date with solutions in the Epic System or other clinical applications
• Work collaboratively with operational and medical staff leaders to implement and align strategic initiatives
• Participate in all phases of the system development life cycle including development of use cases and evaluation of software solutions
• Participate in rounding in collaboration with clinical and business end users

Epic Applications Analyst II - CUPID, Optime, Radiant

• Mentoring and training of junior team members
• Serves as an escalation point for Infrastructure Engineers
• Conducts current state analysis of systems and procedures and recommends system design or modifications to achieve desired goals
• Assists with roadmap planning of production infrastructure keeping versions current and supported
• Implements and maintains enterprise standards for applications and infrastructure
• Installs and configures systems according to design specifications
• Assists with analysis, troubleshooting, repairing and performance tuning of complex systems and hardware components
• Supports the ITIL Service Transition process ensuring new and modified services are appropriately documented, including as-built documentation, and Operations personnel (Service Desk and L2 Operations) are informed and trained
• Supports testing and evaluation of technologies under review
• Actively monitors the environment and appropriately assigns problem tickets, incidents, and schedules reviews to determine support needs for existing and new systems
• Provides technical support and 24X7 incident response
• Completes root cause analysis on failures resulting in downtime or performance outside of service level agreement tolerances
• Assists with the development and ongoing support of annual infrastructure performance and capacity reports
• Effectively communicates with business professionals, application owners, and customers in plain English while keeping their needs and the needs of IT in mind
• Reports to a Manager of Information Technology Services and responds to Lead Engineers, Architects, Project and Service Management Offices
• May be required to walk or drive to and from various INTEGRIS Health facilities and work long hours during projects or emergency situations

Senior Infrastructure Engineer

• Mentoring and training of junior team members.
• Communicates and researches enhancements, seeking appropriate approvals from customers.
• Assists with roadmap planning of applications keeping versions current and supported.
• Conducts current state analysis of systems and procedures and recommends system design or modifications to achieve desired goals.
• Provides technical support in the evaluation of new financial, clinical, or enterprise systems software products including performance testing, reliability testing, deployment requirements, functional requirements, manpower requirements, and maintainability.
• Analyze specific hardware or software combinations under consideration for use and provide recommendations based on best practice.
• Determines best means to deploy and support products, on a project basis, as they move from the Service Transition to Service Operation.
• Works with design team to test in a structured manner and document results.
• Supports the creation and maintenance of the as-built architectures to support Service Transition and Service Operation.
• Plans, documents, and implements software patches and upgrades for assigned service line.
• Collaborates with trainers in the design and development of role-based training programs to support workflows (Epic Instructional Designer Senior responsibility).
• Reports to the department Manager or Director.
• May require additional physical demand and/or respiratory fit test requirements; potential exposure when working in clinical areas.

Senior Applications Analyst

• Serves as an escalation point for Tier 2 Operations team members, working tickets and creating or modifying knowledge base articles.
• Installs and configures systems according to design specifications.
• Assists with analysis, troubleshooting, repairing and performance tuning of complex systems and hardware components.
• Supports the ITIL Service Transition process ensuring new and modified services are appropriately documented and Operations personnel (Service Desk and L2 Operations) are informed and trained.
• Supports testing and evaluation of technologies under review.
• Plans, documents, and implements software patches and upgrades for infrastructure components.
• Actively monitors the environment and appropriately assigns problem tickets, incidents, and schedules reviews to determine support needs for existing and new systems.
• Provides technical support and 24X7 incident response.
• Assists with root cause analysis on failures resulting in downtime or performance outside of service level agreement tolerances.
• Assists with the development and ongoing support of annual infrastructure performance and capacity reports.
• The Infrastructure Engineer reports to the department Manager or Director.
• This position may have additional or varied physical demand and/or respiratory fit test requirements. Normal office environment.

Infrastructure Engineer - VMware

• Conducts current state analysis of systems and procedures and recommends system design or modifications to achieve desired goals.
• Provides technical support in the evaluation of new financial, clinical, or enterprise systems software products including performance testing, reliability testing, deployment requirements, functional requirements, manpower requirements, and maintainability.
• Analyze specific hardware or software combinations under consideration for use and provide recommendations based on best practice.
• Determines best means to deploy and support products, on a project basis, as they move from the Service Transition to Service Operation.
• Works with design team to test in a structured manner and document results.
• Supports the creation and maintenance of the as-built architectures to support Service Transition and Service Operation.
• Plans, documents, and implements software patches and upgrades for assigned service line.
• Collaborates with Epic Certified Trainers in the design and development of role-based training programs to support the workflows to be implemented.
• Applies concepts of adult learning theory and action learning in development and delivery of training a variety of blended learning modalities.
• Reports to the department Manager or Director and may have additional physical demand or clinical-area requirements.

Applications Analyst, Point of Sale

• Part of IT Clinical Inpatient team supporting INTEGRIS Health caregivers and community.
• Implement, configure, and maintain Epic and other clinical applications, including EHR, clinical decision support systems, and other clinical software.
• Collaborate with clinical end-users, IT staff, and vendors to identify opportunities to improve clinical workflows.
• Participate in system testing, validation, upgrades, and enhancements to ensure compliance and usability.
• Maintain accurate documentation of system configurations, changes, and troubleshooting procedures.
• Monitor and troubleshoot issues with clinical applications and provide timely resolutions.
• Work with operational and medical staff leaders to implement strategic initiatives.
• Participate in all phases of the system development life cycle, including development of use cases and evaluation of software solutions.
• Participate in rounding with clinical and business end users.

Epic Applications Analyst II – Radiant, Cupid, Optime

• INTEGRIS Health Two Corporate Plaza Bldg., Oklahoma’s largest not-for-profit health system seeking Applications Analyst Specialty Programs (EPIC Willow) in Oklahoma City, OK.
• Part of IT Clinical Inpatient team supporting caregivers and community.
• Support application implementations, upgrades, and ongoing maintenance activities.
• Support Technology Governance, Project Management Lifecycle, Service Transition and Service Operations.
• Conduct current state analysis of systems and procedures and recommend system design or modifications.
• Provide technical support evaluating new financial, clinical, or enterprise systems including testing and deployment requirements.
• Analyze hardware/software combinations and recommend best practices.
• Determine deployment/support strategies from Service Transition to Service Operation.
• Work with design team to test and document results.
• Create and maintain as-built architectures to support Service Transition and Service Operation.
• Plan, document, and implement software patches and upgrades.
• Build/update complex scoring systems, clinical monitoring tools, decision support, clinical calculators, customize third party medication load content.
• Manage multiple hospital formularies and custom medications including pediatric medications, dilutions, compounding, and repackaging.
• May require physical demands and exposure to clinical environments; follow standard precautions.

Application Analyst, Specialty Programs, Epic Willow

• INTEGRIS Health Two Corporate Plaza Bldg, Oklahoma’s largest not-for-profit health system; part of IT and Clinical Tech team supporting caregivers and community.
• Responsible for supporting application implementations, upgrades, and ongoing maintenance activities; supports Technology Governance, the Project Management Lifecycle, Service Transition and Service Operations.
• Conducts current state analysis of systems and procedures and recommends system design or modifications to achieve desired goals.
• Provides technical support in the evaluation of new financial, clinical, or enterprise systems software products including performance testing, reliability testing, deployment requirements, functional requirements, manpower requirements, and maintainability.
• Analyzes specific hardware or software combinations under consideration for use and provides recommendations based on best practice.
• Determines best means to deploy and support products, on a project basis, as they move from Service Transition to Service Operation.
• Works with design team to test in a structured manner and document results; supports creation and maintenance of as-built architectures.
• Plans, documents, and implements software patches and upgrades for assigned service line.
• Reports to the department Manager or Director; may have additional physical demand and clinical-area exposure requirements.

Applications Analyst, Clinical Applications

INTEGRIS Health Two Corporate Plaza Bldg, Oklahoma’s largest not-for-profit health system has a great opportunity for a Applications Analyst Sr. in Oklahoma City, OK.
The Applications Analyst Senior is responsible for supporting application implementations, upgrades, and ongoing maintenance activities and supports Technology Governance, the Project Management Lifecycle, Service Transition and Service Operations.
This role serves the work team as a mentor and provides instruction to Applications Analysts in proper development patterns and practices.
Mentoring and training of junior team members.
Communicates and researches enhancements, seeking appropriate approvals from customers.
Assists with roadmap planning of applications keeping versions current and supported.
Conducts current state analysis of systems and procedures and recommends system design or modifications to achieve desired goals.
Provides technical support in the evaluation of new financial, clinical, or enterprise systems software products including performance testing, reliability testing, deployment requirements, functional requirements, manpower requirements, and maintainability.
Analyze specific hardware or software combinations under consideration for use and provide recommendations based on best practice.
Determines best means to deploy and support products, on a project basis, as they move from the Service Transition to Service Operation.
Works with design team to test in a structured manner and document results.
Supports the creation and maintenance of the as-built architectures to support Service Transition and Service Operation.
Plans, documents, and implements software patches and upgrades for assigned service line.
Epic Instructional Designer Senior: Collaborates with trainers in the design and development of role-based training programs to support the workflows to be implements. Applies concepts of adult learning theory and action learning in development and delivery of training a variety of blended learning modalities.
The Applications Analyst Senior reports to the department Manager or Director.
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
Normal office environment.
When working in clinical areas, potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, and chemicals. Must follow standard precautions.
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Senior Applications Analyst, Clinical Applications

Accounts Payable

• Manages the accumulation, preparation, and reporting of financial and statistical data
• Coordinates with vendors, buyers, contract managers and receivers to request and resolve issues
• Provides financial information to management by researching, analyzing & summarizing accounting data & trends; prepares reports
• Documents financial transactions by entering account information
• Recommends financial actions by analyzing accounting options
• Substantiates financial transactions by auditing documents
• Maintains accounting controls by preparing and recommending policies and procedures
• Guides accounting clerical staff by coordinating activities and answering questions
• Reconciles financial discrepancies by collecting and analyzing account information
• Maintains financial security by following internal controls
• Prepares payments by verifying documentation and requesting disbursements
• Answers accounting procedure questions by researching and interpreting accounting policy and regulations
• Gathers and analyzes information from the general ledger system and from departments
• Maintains and balances an automated consolidation system by inputting data; scheduling required jobs; verifying data
• Prepares payments by accruing expenses; assigning account numbers; requesting disbursements; reconciling accounts
• Develops and implements accounting procedures by analyzing current procedures; recommending changes
• Provides accounting support for mergers and acquisitions by reviewing financial information and converting data to general ledger system
• Completes reconciliation and analysis of accounts and transactions including bank accounts, accounts receivable, accounts payable, and bonds
• Controls and handles weekly check run, void and stop pay processes
• Researches debit balance accounts and initiates refund requests; provides reports to management
• Performs special projects and other duties as assigned; may require walking/driving to campus buildings and minimal risk exposure

Accounts Payable Specialist

Accounting Manager

• INTEGRIS Health, Oklahoma’s largest not-for-profit health system has a great opportunity for a Patient Accounting Spec Sr in Oklahoma City, OK. In this position, you’ll work with our Central Business Office Team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs.
• The Patient Accounting Specialist III is responsible for processing complex transactions such as complex services such as global transplant cases, payer audits, payer withholds and managing complex data from multiple sources; reviewing and resolving denied and underpaid/overpaid claims and carrying out the appeals process.
• Maintains and monitors integrity of the claim development and submission process.
• Works to maintain third-party payer relationships, including responding to inquiries, complaints, and other correspondence related to denials, appeals/ payments and audits.
• Regularly makes complex decisions within the scope of the position, and is comfortable working independently.
• Collaborates with team members to continually improve services, and engages in process and quality improvement activities. Provides feedback to management on revenue opportunities and payer standards.
• Maintains thorough knowledge and can communicate effectively state and federal regulations, accreditation/compliance requirements, and INTEGRIS Health policies, including those regarding fraud and abuse, confidentiality, and HIPAA.
• Reports to the manager or supervisor of the department as assigned.

Senior Patient Accounting Specialist

• The ERP Functional Analyst handles functional configuration and updates to the assigned Oracle ERP Financials and SCM modules, including bolt-ons.
• Responsible for functional troubleshooting and updates to ERP modules and related applications.
• Collaborates with INTEGRIS Health ITS Department, end-users, stakeholders, and contracted 3rd party ERP vendors.
• INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

ERP Functional Analyst, Oracle FIN and SCM

• INTEGRIS Health, Oklahoma’s largest not-for-profit health system has a great opportunity for a Patient Accounting Spec in Oklahoma City, OK. In this position, you’ll work with our SBO Shared Svcs Team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.

The Patient Accounting Specialist I general responsibilities include accurately processing healthcare claims according to payer compliance regulations. Ensuring timely claim submission and reimbursement from various third party payers and or patients, ensuring proper account documentation in the facility's billing system and pursuing follow-up efforts on aged accounts.

INTEGRIS Health is an Equal Opportunity/Affirmative Action employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Patient Accounting Spec

• The Patient Accounting Specialist III is responsible for processing complex transactions such as complex services such as global transplant cases, payer audits, payer withholds and managing complex data from multiple sources; reviewing and resolving denied and underpaid/overpaid claims and carrying out the appeals process.
• Works to maintain third-party payer relationships, including responding to inquiries, complaints, and other correspondence related to denials, appeals/ payments and audits.
• Superior understanding of claims management including provider level benefits, third party payer guidelines and contracts, state/federal laws and all other functions of the job.
• Maintains and monitors integrity of the claim development and submission process.