IT Field Services Analyst
Newell Brands
Epic Applications Analyst II – Radiant, Cupid, Optime
INTEGRIS Health
full-time
Posted on:
Location: Oklahoma • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Part of IT Clinical Inpatient team supporting INTEGRIS Health caregivers and community.
- Implement, configure, and maintain Epic and other clinical applications, including EHR, clinical decision support systems, and other clinical software.
- Collaborate with clinical end-users, IT staff, and vendors to identify opportunities to improve clinical workflows.
- Participate in system testing, validation, upgrades, and enhancements to ensure compliance and usability.
- Maintain accurate documentation of system configurations, changes, and troubleshooting procedures.
- Monitor and troubleshoot issues with clinical applications and provide timely resolutions.
- Work with operational and medical staff leaders to implement strategic initiatives.
- Participate in all phases of the system development life cycle, including development of use cases and evaluation of software solutions.
- Participate in rounding with clinical and business end users.
Requirements
- Bachelor's degree with 1 year of experience, or Associate’s with 2 years of experience, or 3 years of healthcare or IT experience.
- Basic understanding of healthcare workflows and terminology.
- Epic Certification is required (certifications may include: EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central or other relevant Epic Apps).
- Occasional travel maybe required.
- Previous experience using verbal and written communication to a variety of audiences through a range of modalities.
- Knowledge of clinical workflows and processes, and experience in implementing and supporting clinical software applications.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues.
- Strong interpersonal skills, with the ability to communicate technical information to clinical staff members and other stakeholders.
- Working knowledge of IT solutions and interfacing preferred.
