Part of the Clinical Inpatient team providing support to INTEGRIS Health caregivers and the community
Implement, configure, and maintain Epic and other clinical applications, including the EHR and clinical decision support systems
Collaborate with clinical end-users, IT staff, and vendors to identify opportunities for improving clinical workflows
Participate in system testing and validation to ensure clinical applications meet regulatory requirements and user needs
Maintain accurate and up-to-date documentation of system configurations, changes, and troubleshooting procedures
Participate in testing and validation activities related to Epic software upgrades and enhancements
Monitor and troubleshoot issues with clinical applications and provide timely resolution
Keep up to date with solutions in the Epic System or other clinical applications
Work collaboratively with operational and medical staff leaders to implement and align strategic initiatives
Participate in all phases of the system development life cycle including development of use cases and evaluation of software solutions
Participate in rounding in collaboration with clinical and business end users
Requirements
Bachelor's degree with 1 year of experience, or Associate’s with 2 years of experience, or 3 years of healthcare or IT experience
Basic understanding of healthcare workflows and terminology
Epic Certification is required (certifications may include: EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central or other relevant Epic Apps)
Occasional travel maybe required
Previous experience using verbal and written communication to a variety of audiences through a range of modalities
Knowledge of clinical workflows and processes, and experience in implementing and supporting clinical software applications
Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues
Strong interpersonal skills, with the ability to communicate technical information to clinical staff members and other stakeholders
Working knowledge of IT solutions and interfacing preferred