Intapp

Analyst

• Assist segment team members in ongoing maintenance and update of critical client and opportunity data.
• Become expert in Intapp’s contracts and entitlements system and processes.
• Provide guidance to sales team on account & contract complexity and Intapp Deal Standards for all active opportunities.
• Partner with Sales, Legal, Services, Deal Management, and Contract Ops to review, approve, and process non-standard deals.
• Ensure on-going tracking of all deal elements that may have revenue recognition implications.
• Act as segment representative to Contracts and Revenue teams to ensure on-going visibility.
• Assist segment sales team in the creation and maintenance of their Deals in CRM.
• Act as resource to request new agreements from Contracts.
• Play a client advocacy role by collaborating with Contracts to resolve questions/issues and ensure expeditious processing of new requests.
• Facilitate pre-closure deal audits.
• Perform on-going data audits to continuously validate critical system information on clients and transactions.
• Assist in a wide range of support tasks, utilizing strong organizational and analytical skills, under the supervision of CRM, Contract and Legal Operations leaders.
• Contribute as a team player to help maximize the value of the CRM team as an effective, respected, and valued resource within the company.
• Provide training on internal processes and systems to Sales team members in your segment.

Deal Desk Analyst

Account Executive

• Engage and build relationships with all current and potential customers in the defined territory.
• Educate clients about Intapp products and solutions and raise awareness.
• Identify and develop a pipeline of opportunities using Intapp Sales Methodology.
• Meet and exceed sales goals for new and add-on sales and upgrades.
• Support client success projects and improve relationships with clients.
• Lead Account Management to ensure Annual Renewals of Client Agreements and support collections.

Managing Director, Enterprise Account Executive – Accounting & Consulting

Support Engineer

• Manage customer support requests and provide timely and accurate responses
• Create, prioritize, track, and update customer issues/features in Microsoft Azure DevOps
• Provide training to first/second-line support staff from customer or partner organizations
• Participate in ongoing rota to provide cover for our EMEA customers
• Provide IT systems support for Collaboration and Content staff
• Create and maintain documentation, including near-real-time updates to the Collaboration and Content Knowledge Base

Technical Support Engineer

Manager

• Act as the primary advocate for clients during escalated support situations, engaging across all business units and industries to ensure timely resolution and positive outcomes.
• Lead client handovers from Implementation to Support, including reviewing support procedures, introducing resources, and coaching clients on leveraging the support portal and community.
• Conduct quarterly success reviews for premium support clients, monitor satisfaction, and proactively manage open cases and escalations.
• Develop strong, trust-based relationships with client stakeholders to foster long-term partnerships and loyalty.
• Utilize analytics to monitor customer health, identify trends, and create actionable plans to improve engagement and satisfaction.
• Use AI tools to prepare client summaries, manage escalation workflows, and streamline communication.
• Partner with internal teams (Product, Sales, Support, GTM, Training, Implementation) to address complex client challenges and advocate for client needs.

Client Advocacy Manager

Data Engineer

• Design and implement robust, scalable ETL/ELT pipelines to ingest, transform, and deliver data across the organization
• Build and maintain data models optimized for analytical workloads and downstream consumption
• Develop reusable frameworks and libraries to accelerate data engineering workflows
• Architect and manage cloud-native data solutions on AWS, leveraging services such as S3, EC2, ECS, ECR and EventBridge
• Deploy and orchestrate containerized workloads using Docker and Kubernetes in production environments
• Implement infrastructure-as-code practices using Terraform, CloudFormation, or similar tools
• Design and optimize data warehouse architectures using Redshift or Snowflake
• Manage data lifecycle, governance, and cost optimization within warehouse environments
• Explore and integrate AI agents and Model Context Protocol (MCP) patterns into data workflows where applicable
• Collaborate with AI/ML teams to ensure data infrastructure supports model training, inference, and feature engineering needs
• Participate in architectural decisions and contribute to the data platform roadmap

Senior AI & Data Engineer

Program Manager

• Manage a complex portfolio of software implementation projects for strategic clients
• Serve as the primary contact for executive sponsors
• Ensure that projects deliver value on time and within budget
• Prepare and lead Steering Committee meetings with client C-suite members
• Engage hands-on to assist project managers during critical phases
• Manage escalations and drive a program plan across initiatives
• Coordinate quarterly roadmap reviews with stakeholders
• Identify resource gaps and align team members with project needs
• Incorporate innovative methodologies to accelerate delivery

Product Manager

• Own and maintain the product backlog in alignment with the agreed product roadmap and strategic priorities.
• Breakdown roadmap initiatives into workable items with clear acceptance criteria.
• Continuously groom, refine and re-prioritize the backlog items to ensure development teams’ velocity is maintained.
• Collaborate with the Senior Director of Product Management to balance new feature development, technical debt and enhancements in line with agreed priorities.
• Translate high-level product direction into clear, functional requirements and detailed user stories.
• Collaborate with development and design teams to review and deliver user flows, wireframes, prototypes, UX designs and ensure functional completeness before development starts.
• Function as the primary product interface for development and design teams.
• Participate actively in Sprint Planning, Weekly Meetings, Sprint Reviews/demos, Retrospectives.
• Run weekly product updates and issues resolution meetings.
• Track and communicate delivery status, scope change and key risks and associated mitigations.
• Work with the documentation team to ensure release notes and feature documentation are up to date.

Senior Product Manager

Chief Marketing Officer

• Drive the strategy, thought leadership, and positioning to grow Intapp's Legal business.
• Develop compelling and prescriptive thought leadership and present to clients/prospects.
• Partner with Industry Principals, Solution Product Marketers, Sales, and Demand Generation.
• Build Intapp's industry value proposition and drive a coordinated go-to-market strategy.
• Position the company as the trusted voice on the transformation of legal services and a strategic partner for firms navigating AI adoption.
• Develop bold, differentiated industry thought leadership and own the annual messaging architecture for the legal vertical.
• Create CXO perspectives on trends shaping the legal market.
• Develop keynote content and secure speaking opportunities at marquee industry events.
• Serve as an external voice for Intapp in the legal market, building relationships with analysts, media, and industry influencers.
• Partner with demand gen/growth marketing to activate industry ABM campaigns.

Industry Marketing Director – Legal

Marketing Operations

• Serve as a strategic operations partner to Growth Marketing teams, supporting planning, execution, and optimization of digital marketing campaigns.
• Own operational workflows for key digital channels, including email marketing, marketing automation, and events.
• Translate campaign strategies into scalable operational plans, timelines, and execution frameworks.
• Partner with stakeholders to define requirements, manage intake, and ensure on-time, high-quality delivery.
• Support audience segmentation and campaign setup in collaboration with data and analytics partners.
• Monitor campaign performance and surface insights to inform optimization and future planning.
• Help establish and maintain documentation, templates, and best practices to ensure consistency and efficiency.
• Contribute to process improvement initiatives that reduce friction and increase speed-to-market.
• Act as a trusted point of contact for operational questions related to digital campaigns and platforms.

Marketing Operations Manager

Project Manager

• Manage projects within a large, multi-year program for a highly strategic client.
• Work closely with the delivery team to facilitate the flawless execution of projects, delivering on schedule and within scope.
• Build strong relationships with key client and internal stakeholders, and drive successful outcomes.
• Track and analyze project budget performance, including expenditures and procurement, reporting on any current or potential blockers, risks, overflows and deficits.
• Escalate risks and issues to program leadership as needed, with recommended improvements and mitigations.
• Create and maintain comprehensive project documentation.
• Close out workstreams at completion, facilitating the handover of project deliverables and documentation to operations.

Implementation Project Manager – Engagement Manager

Cloud Engineer

• Grow, lead, and mentor a high-performing DevX team, attracting and retaining top platform engineering talent
• Define and implement the organization's DevX strategy and roadmap, aligning with business objectives for speed, quality, and operational efficiency
• Establish key performance indicators (KPIs), such as DORA metrics, to measure the effectiveness of the DevX function and the CI/CD pipeline
• Design, build, and maintain a scalable, reliable, and secure CI/CD platform leveraging cloud technologies, focusing on Azure DevOps
• Oversee the integration and optimization of critical tools like SonarQube and Artifactory into the CI/CD workflow
• Optimize infrastructure provisioning and costs through standardized Infrastructure as Code (IaC) practices.

Manager, Cloud Engineering

• Working within the team to ensure successful delivery of projects.
• Demonstrate ability to execute a global delivery model, driving complex projects from start to finish managing budget, timelines, scope, and quality goals against an agreed contract.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Determine and define clear deliverables, roles, and responsibilities for all team members while providing strong team leadership to leverage their strengths and weaknesses to achieve successful project completion.
• Track and analyze project scope, schedule, and budget performance, proactively reporting on any current or potential blockers, risks, overflows, and deficits to get agreement on the recommended improvements and mitigations.
• Escalate projects to management and key internal stakeholders as needed, ensuring proactive communication plans.
• Deliver highly successful, referenceable implementations building solid stakeholder relationships and proactively managing project health indicators.
• Deliver disciplined approach to process framework and data quality goals, ensuring organization of project documentation both internally and with the client.
• Close out projects at completion, passing project deliverables and documentation to operations.

Senior Engagement Manager

Director

• Lead the development of a unified brand intelligence and audience insights framework that integrates client insights, market data, and digital analytics.
• Conduct buyer perception studies with key personas (Partners, CIOs, CMOs, etc.).
• Monitor and assess brand health, awareness, perception, and key success indicators across industries and geographies.
• Manage survey design and audience profiling.
• Partner with Creative and Campaigns teams for campaign recall, creative testing, overall message testing and validation.
• Translate brand performance data into strategic recommendations for brand positioning, thought leadership, content strategy, product marketing, go-to-market initiatives, and creative development.
• Oversee market analysis to identify emerging trends, competitors, categories, technologies, and client sentiment impacting brand performance.
• Build and manage an intelligence infrastructure that consolidates data from in-house tracking, digital analytics, research firms, and social listening platforms.
• Define and manage key brand metrics and dashboards that quantify brand equity, performance, and impact.
• Develop frameworks for linking brand metrics to pipeline, NRR, and client preference data.
• Create an always-on funnel research and perception tracking system; socialize insights to optimize marketing performance.
• Build, lead and mentor a cross-functional team of analysts and strategists.
• Represent brand intelligence leadership in executive forums and discussions as needed.